ICO Upholds FOI Complaint Against London Borough of Enfield for Delayed Response

ICO Decision Notices

Filed March 18th, 2026

Detected March 24th, 2026

Summary

The UK's Information Commissioner's Office (ICO) has upheld a Freedom of Information (FOI) complaint against the London Borough of Enfield. The ICO found that the council failed to respond to a complainant's information request within the statutory 20-working-day limit, breaching Section 10 of the Freedom of Information Act.

View original document View source feed page

What changed

The Information Commissioner's Office (ICO) has issued a decision notice upholding a complaint against the London Borough of Enfield concerning a delayed response to a Freedom of Information (FOI) request. The ICO determined that the council breached Section 10 of the Freedom of Information Act 2000 by failing to provide a substantive response within the mandated 20 working days.

As a result of this decision, the London Borough of Enfield is now required to provide a full response to the original information request in compliance with its FOI obligations. Failure to do so could lead to further enforcement action by the ICO.

What to do next

Provide a substantive response to the original information request.
Review internal processes for handling FOI requests to ensure compliance with statutory deadlines.

Source document (simplified)

London Borough of Enfield

Date 18 March 2026
Sector Local government
Decision(s) FOI 10(1): Upheld The complainant requested information from London Borough of Enfield. The Commissioner’s decision is that the public authority failed to respond to the request within 20 working days and has therefore breached section 10 of FOIA. The public authority must provide a substantive response to the request in accordance with its obligations under FOIA.