ICO Decision Notice: Shropshire ICS Failed to Respond to FOI Request

ICO Decision Notices

Filed March 19th, 2026

Detected March 25th, 2026

Summary

The UK's Information Commissioner's Office (ICO) has issued a decision notice against Shropshire, Telford and Wrekin Integrated Care System (ICS) for failing to respond to a Freedom of Information (FOI) request within the statutory 20-day period. The ICO requires the ICS to provide a response to the complainant within 30 calendar days.

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What changed

The ICO has determined that Shropshire, Telford and Wrekin Integrated Care System (ICS) violated Section 10 of the Freedom of Information Act (FOIA) by failing to respond to a request for information within the mandated 20 working days. This decision notice, dated March 19, 2026, upholds the complainant's assertion that the public authority did not meet its statutory obligations.

The ICO requires the ICS to provide a substantive response to the original FOI request within 30 calendar days from the date of this notice. Failure to comply with this requirement will constitute a contempt of court and may lead to further enforcement action by the ICO. This serves as a reminder to all public authorities of their obligations under FOIA and the potential consequences of non-compliance.

What to do next

Respond to the complainant's FOI request within 30 calendar days.
Ensure internal processes are updated to meet the 20-day statutory response time for FOI requests.

Penalties

Failure to comply may constitute contempt of court.

Source document (simplified)

Shropshire, Telford and Wrekin Integrated Care System

Date 19 March 2026
Sector Health, Other
Decision(s) FOI 10: Upheld The public authority has failed to respond to this request within 20 working days, as specified under FOIA. The Commissioner requires it to provide the complainant with a response to this request within 30 calendar days in accordance with its obligations under FOIA.