West Virginia AG Sues Roofing Contractor for Deceptive Practices

AG: West Virginia News

Filed March 26th, 2026

Detected March 26th, 2026

Summary

The West Virginia Attorney General has filed a lawsuit against a Putnam County roofing contractor, John Cook, for alleged deceptive practices and failure to complete contracted home improvement projects. The suit seeks to permanently ban the contractor from services, recover financial restitution for victims, and impose civil penalties.

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What changed

The West Virginia Attorney General's Office has filed a lawsuit against John Cook, operating as Patriot Roofing & Framing, LLC, alleging violations of the West Virginia Consumer Credit and Protection Act. The complaints stem from Cook's alleged acceptance of payments for home improvement projects that were never completed or were left unfinished, with refusals to issue refunds. The Attorney General is seeking a permanent injunction against Cook from providing contracting services, financial restitution for affected consumers, civil penalties, and attorney's fees.

This action highlights the importance of consumer protection laws in the construction and home improvement sector. Affected consumers are encouraged to contact the Attorney General's Consumer Protection Division to report potential victimization. The lawsuit, filed in Kanawha County Circuit Court, aims to hold the contractor accountable and provide recourse for those who have suffered financial losses due to deceptive practices.

What to do next

Review consumer complaints and contractor licensing status for potential similar issues.
Report any suspected deceptive contracting practices to the WV Attorney General's Consumer Protection Division.

Penalties

Financial restitution to victims, civil penalties, and award of attorney's fees.

Source document (simplified)

Attorney General McCuskey files complaints against Putnam County roofing contractor

March 26, 2026

CHARLESTON — West Virginia Attorney General JB McCuskey has filed a suit against a Winfield man for allegedly violating the West Virginia Consumer Credit and Protection Act by entering into contracts with consumers to perform home improvement projects that were ultimately never completed.

Several complaints have been lodged against John Cook for accepting payments from consumers and then not providing services. The complaints allege he refused to refund their payments. Other complaints allege Cook started, but did not finish, work.

John Cook had been doing business as Patriot Roofing & Framing, LLC since February 2019. He held a valid contractor’s license from February 2019 until September 2024, at which time his license was placed in inactive status. His license was reactivated in December 2024.

“Home improvements are an expensive investment – people sometimes save up for years for this type of work. Then, to have a contractor not finish the job or not show up at all can be devastating and is wrong,” Attorney General McCuskey said. “I am thankful these consumers knew to turn to our office for help and for the hard work of our investigators and attorneys to file these complaints. I encourage anyone else who may be a victim to reach out.”

The Attorney General is asking the Kanawha County Circuit Court to permanently ban Cook from providing home improvement or contracting services in any capacity. Additionally, the Attorney General is asking for financial restitution to the victims, civil penalties and an award of attorney’s fees incurred in the pursuit of the investigation and litigation of this matter.

Read a copy of the lawsuit here.

Anyone who believes they are a victim of this contractor, or any other scam, can call the Attorney General’s Consumer Protection Division at 800-368-8808 or visit the office online at ago.wv.gov.

Contact Name Kallie Moore