UK Legal Ombudsman Decisions

Legal Ombudsman Decision on Property Title Advice

The UK Legal Ombudsman issued a decision regarding a complaint against Strain Keville LLP (now Law Direct Limited) concerning property title advice provided in 2011. The decision details how a failure to identify a critical charge on the freehold title led to significant financial and legal complications for the client, Mr A, when he attempted to sell the property years later.

Legal Ombudsman Final Decision on Irwin Mitchell Complaint

The UK Legal Ombudsman has issued a final decision regarding a complaint against Irwin Mitchell. The decision upholds a provisional decision that found unreasonable service in several areas, including failure to obtain prior authorization from legal expense insurers and inadequate advice on prospects of success. A remedy totalling £34,817.85 was confirmed.

Legal Ombudsman Final Decision on Stocker and Co. Complaint

The UK Legal Ombudsman has issued a final decision regarding a complaint against the now-closed firm Stocker & Co LLP. The decision upholds several of the complainant's grievances concerning the firm's handling of an investment deposit and insurance policy, recommending a payment of £54,956.58.

Legal Ombudsman: Final Decision on KMC Legal Mortgage Redemption Failure

The UK Legal Ombudsman has issued a final decision against KMC Legal (trading as F W Meggitt & Co Ltd) for failing to properly handle a property purchase, specifically regarding mortgage redemption and incorrect financial statements. The firm failed to respond to the complaint or the provisional decision, leading to the adoption of the provisional findings.

Legal Ombudsman Decision: Lake Jackson Litigation Dispute

The UK Legal Ombudsman has issued a final decision regarding a dispute between Mr A and the law firm Lake Jackson. The ombudsman directed the firm to limit their fees to £1,700, pay £500 in compensation to Mr A, and provide Mr A with his case file. The firm is understood to be closed.