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Scottish Charities Must Maintain Trustee Details Online via OSCR

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Summary

OSCR has introduced new requirements for charity trustee information that take effect from 9 March 2026. Scottish charities must now keep trustee details accurate and up to date in OSCR Online, including updating records promptly when trustees are appointed or leave. The regulator recommends that each charity maintains at least two OSCR Online users (up to three allowed) to ensure continuity and compliance with record-keeping obligations. Charities must also keep principal contact details accurate to avoid missing important regulatory communications.

Published by OSCR on oscr.org.uk . Detected, standardized, and enriched by GovPing. Review our methodology and editorial standards .

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What changed

The guidance outlines OSCR's new expectations for maintaining charity trustee information through OSCR Online. Charities are required to keep trustee records accurate and current, updating them whenever governance changes occur. The regulator specifically recommends that charities establish at least two OSCR Online user accounts to reduce reliance on any single individual and to ensure continuity when staff changes occur. Principal contact details (email, telephone, postal address) must also be kept current to prevent missed regulatory communications.

Scottish charities should review their OSCR Online profiles, ensure multiple authorised users are registered, and implement processes for promptly updating trustee information when appointments or departures occur. This administrative requirement supports OSCR's regulatory function of maintaining an accurate Scottish Charity Register and enables effective communication with charity governance bodies.

What to do next

  1. Check charity trustee information is accurate and complete
  2. Set up at least two (up to three) OSCR Online users
  3. Review and update principal contact details when they change

Archived snapshot

Apr 28, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

More information to appear on the Scottish Charity Register from 9 March 2026, including charity trustee names and accounts documents. Click here for more details.
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- Keeping your charity’s information up to date in OSCR Online

28 Apr 2026 News

Keeping your charity’s information up to date in OSCR Online

New requirements for charity trustee information mean charities must keep their details up to date in OSCR Online. Accurate information supports effective regulation and a reliable Scottish Charity Register.

OSCR now collects additional trustee details through OSCR Online. Charities should check their records regularly and update them whenever trustees change.

Keeping charity trustee information up to date

Charities must keep trustee information in OSCR Online accurate and update it promptly when trustees are appointed or leave.

Up-to-date trustee information helps OSCR:

  • understand who is responsible for a charity’s governance
  • contact trustees when needed
  • keep the Scottish Charity Register accurate Charity trustees are responsible for ensuring this information is kept up to date.

You can read more guidance about how to manage charity trustee information in OSCR Online here.

Have at least two OSCR Online users

OSCR Online allows up to three charity users. We recommend having at least two users so your charity can make updates even if one person is unavailable or leaves.

  • reduces reliance on one person
  • supports continuity if roles change or someone leaves
  • helps avoid delays in updating trustee and contact details With charity trustee information managed online, at least two OSCR Online users helps your charity stay compliant and keep records current.

See our guidance on how to add a new charity user in OSCR Online here.

Keeping principal contact details accurate

Charities must also keep their principal contact details accurate in OSCR Online (main email address, telephone number and postal address, where applicable).

OSCR uses these details for reminders and regulatory updates – if they are out of date, your charity may miss important communications.

Contact information can be updated easily through OSCR Online and should be reviewed whenever changes occur.

Find out how to update your principal contact details here.

What to do now

  • check charity trustee information is accurate and complete
  • set up at least two (up to three) OSCR Online users
  • review and update principal contact details when they change Keeping your charity’s information up to date supports compliance and helps maintain transparency and trust.

Further guidance about keeping your information up-to-date in OSCR Online is available in the Using OSCR Online section of our website.

More OSCR News:

28 Apr 2026 News ### Keeping your charity’s information up to date in OSCR Online 16 Apr 2026 News ### Employment law changes: What do charities need to be aware of? 08 Apr 2026 News ### Guidance for Scottish charities on campaigning about political issues 25 Mar 2026 News ### Video – Getting your accounts right: A guide for smaller charities 17 Mar 2026 News ### Webinar: Ask OSCR with ICO 03 Mar 2026 News ### OSCR website unavailable on 9 March 2026 26 Feb 2026 News ### Ellie Craig appointed as member of the Board of the Scottish Charity Regulator (OSCR) 25 Feb 2026 News ### Video - Charity law in transition: Key legislative changes and what they mean for you 19 Feb 2026 News ### More information to appear on the Scottish Charity Register from 9 March 2026 18 Feb 2026 News ### Charity banking: your chance to have your say


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Last updated

Classification

Agency
OSCR
Instrument
Notice
Branch
Executive
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Nonprofits
Industry sector
9211 Government & Public Administration
Activity scope
Trustee management Online filing Charity registration
Geographic scope
United Kingdom GB

Taxonomy

Primary area
Financial Services
Operational domain
Compliance
Topics
Corporate Governance Public Health

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