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UnitedHealthcare v. TeamHealth - Rule 30(b)(6) Discovery Dispute Ruling

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Summary

The U.S. District Court for the Eastern District of Tennessee issued a memorandum and order resolving two discovery disputes in UnitedHealthcare Services, Inc. et al. v. Team Health Holdings, Inc. et al. (No. 3:21-CV-364). The Court ordered Defendants to produce a Rule 30(b)(6) corporate representative to testify on Topic No. 4 concerning internal analyses of how changes in ER services coding impacted TeamHealth's revenue and profits, rejecting Defendants' argument that prior document production and fact witness depositions mooted the deposition notice. The Court also declined to rule on Defendants' failure-to-preserve defense regarding the Armor software, directing the parties to address that issue separately.

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What changed

The Court granted in part Plaintiffs' motion regarding Rule 30(b)(6) deposition topics, ordering Defendants to provide a knowledgeable corporate representative for Topic No. 4, which concerns internal reporting on the financial impact of ER services coding changes. The Court applied the established principle that 'producing documents and responding to written discovery is not a substitute for providing a thoroughly educated Rule 30(b)(6) deponent' and that prior individual fact-witness depositions do not relieve a corporation of its obligation to designate a corporate spokesperson. Defendants had withdrawn objections to Topic Nos. 27, 28, and 44, and Plaintiffs withdrew Topic No. 41, leaving seven topics in dispute at the time of the ruling. The Court deferred ruling on the separate dispute regarding Defendants' alleged failure to preserve their Armor software. Corporate parties facing Rule 30(b)(6) deposition notices should ensure their designated witnesses are thoroughly prepared on all identified topics, as document production and fact depositions do not satisfy the rule's requirements for corporate testimony.

Hearing

Date
2026-04-16

Archived snapshot

Apr 25, 2026

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April 20, 2026 Get Citation Alerts Download PDF Add Note

UnitedHealthcare Services, Inc., United Healthcare Insurance Co., and UMR, Inc. v. Team Health Holdings, Inc., Ameriteam Services, LLC, and HCFS Health Care Financial Services, Inc.

District Court, E.D. Tennessee

Trial Court Document

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF TENNESSEE
AT KNOXVILLE

UNITEDHEALTHCARE SERVICES, INC., )
UNITED HEALTHCARE INSURANCE CO., )
and UMR, INC., )
)
Plaintiffs, )
)
v. ) No. 3:21-CV-364-DCLC-DCP
)
TEAM HEALTH HOLDINGS, INC., )
AMERITEAM SERVICES, LLC, and )
HCFS HEALTH CARE FINANCIAL )
SERVICES, INC., )
)
Defendants. )

MEMORANDUM AND ORDER

This case is before the Court pursuant to 28 U.S.C. § 636, the Rules of this Court, and
Standing Order 13-02.
On April 16, 2026, the parties appeared before the Court pursuant to the discovery dispute
procedure set forth in the Scheduling Order [Doc. 43]. Attorneys Kendell Vonckx, Marcus Guith,
and Maxwell Loos appeared on behalf of Plaintiffs. Attorneys Caldwell Collins, Gary Shockley,
and Robert Meyer appeared on behalf of Defendants. The parties presented two primary discovery
disputes: (1) objections to Rule 30(b)(6) topics, and (2) Defendants’ alleged failure to preserve
their Armor software.
I. RULE 30(b)(6) TOPICS
The deposition of a corporate representative is governed by Rule 30(b)(6), which provides
in relevant part:
The named organization must then designate one or more officers,
directors, or managing agents, or designate other persons who
consent to testify on its behalf; and it may set out the matters on
which each person designated will testify. A subpoena must advise
a nonparty organization of its duty to make this designation. The
persons designated must testify about information known or
reasonably available to the organization.

Fed. R. Civ. P. 30(b)(5); Adkisson v. Jacobs Eng’g Grp., Inc., No. 3:13-CV-505, 2021 WL 1685955, at *4 (E.D. Tenn. Feb. 3, 2021). This rule “imposes burdens on both the
discovering party and the designating party.” QBE Ins. Corp. v. Jorda Enters., Inc., 277 F.R.D. 676, 688 (S.D. Fla. 2012).
The party seeking a Rule 30(b)(6) deposition “must describe the matters to be explored in
the deposition with ‘reasonable particularity’ sufficient to enable the responding corporation or
business entity to produce a representative witness who can testify to the entity’s knowledge on
the topics so identified.” Alvey v. State Farm Fire & Cas. Co., No. 517CV00023, 2018 WL 826379, at *3 (W.D. Ky. Feb. 9, 2018) (citation omitted). “The test for reasonable
particularity is whether the request places the party upon ‘reasonable notice of what is called for
and what is not.’” Id. at *7 (quoting St. Paul Reinsurance Co. v. Comm. Fin. Corp., 198 F.R.D.
508, 514
(N.D. Iowa 2000)). With respect to the responding organization, “it is obligated to
produce a witness or witnesses knowledgeable about the subjects described in the notice and to
prepare the witness or witnesses to testify not simply to their own knowledge, but the knowledge
of the corporation.” Schnatter v. 247 Grp., LLC, 343 F.R.D. 325, 331 (W.D. Ky. 2022) (citation
omitted).
“[The] [a]pplicable ‘rules of discovery require a court to consider whether a Rule 30(b)(6)
deposition would be cumulative, duplicative, unreasonably burdensome, and disproportional to the
needs of the case.’” United States ex rel. Griffis v. EOD Tech., Inc., No. 3:10-CV-204, 2024 WL
4921518, at *7 (E.D. Tenn. May 10, 2024) (quoting Adkisson v. Jacobs Eng’g Grp., Inc., No. 3:13-
CV-505, 2020 WL 8254453, at *5 (E.D. Tenn. Nov. 23, 2020)), objections overruled, No. 3:10-
CV-204, 2024 WL 4920596 (E.D. Tenn. July 8, 2024).
The parties generally claim that each other’s topics seek irrelevant information that is not
proportional the needs of the case.

A. Defendants’ Objections
Defendants originally objected to Topic Nos. 4, 11, 12, 18, 22, 27, 28, 40, 41, 44, and 45.
Later, on April 15, 2026, Defendants reported to Chambers via email that they had agreed to
respond to Topic Nos. 27, 28, and 44. Further, during the hearing, Plaintiffs withdrew Topic No.
41. That leaves Topic Nos. 4, 11, 12, 18, 22, 40, and 45 in dispute.
Topic No. 4. It states: “TeamHealth’s internal reporting or analyses describing, evaluating,
or modeling the impact that changes in coding related to ER Services has or had on TeamHealth’s
revenue or profits.”
Plaintiffs argued that this topic seeks relevant information that is proportional to the needs
of this case. Defendants responded that this topic seeks cumulative discovery. They submitted that

they have produced documents, Plaintiffs took many fact depositions, and Defendants produced a
witness who testified on a subset of the topic. In addition, they stated that they responded to
Requests for Admission (“RFAs”) on similar topics.
After hearing from the parties, the Court finds this topic seeks relevant information that is
proportional to the needs of the case. Generally, “producing documents and responding to written
discovery is not a substitute for providing a thoroughly educated Rule 30(b)(6) deponent.” Griffis, 2024 WL 4921518, at *7 (quoting Occidential Chem. Corp. v. 21st Century Fox Am., Inc., No.
CV1811273, 2022 WL 2671198, at *6 (D.N.J. July 11, 2022)) (collecting cases). Defendants
claimed that Plaintiffs took many fact witnesses’ deposition, but “ordinarily, ‘prior deposition
testimony from individual fact witnesses does not relieve a corporation []from designating a
corporate spokesperson in response to a Rule 30(b)(6) notice of deposition.’” Edwards v. Scripps
Media, Inc., 331 F.R.D. 116, 121 (E.D. Mich. 2019) (quoting Majestic Bldg. Maint., Inc. v.
Huntington Bancshares Inc., No. 2:15-CV-3023, 2018 WL 3358641, at *12 (S.D. Ohio July 10,

2018)). And Defendants acknowledged that they did not provide any formal deposition
designations in response to this topic. The Court therefore finds Defendants’ objections not well
taken.
Topic No. 11. It states, “TeamHealth’s understanding of coding standards for CPT Codes
99282-99285, 99291, and 99292 after January 1, 2023, including but not limited to, the CPT
Evaluation and Management Code and Guideline Changes effective January 1, 2023, CPT Manual,
CMS guidelines, and the Marshfield Clinic Scoring Tool.”
The parties disputed whether this topic seeks relevant information that is proportional to
the needs of the case. Plaintiffs stated that Defendants agreed to produce a witness on Topic No.
10 and that Topic No. 11 is a mirror image, except the time frame. Plaintiffs explained that Topic

No. 10 addressed the time period before December 31, 2022, and Topic No. 11 seeks information
after January 1, 2023.
Defendants responded that the claims at issue are from 2016 to 2023 and noted that there
are only a few 2023 claims that are in dispute. Defendants further argued that Plaintiffs took
discovery on this issue, including fact depositions and document production. In addition,
Defendants submitted that they designated an expert on this issue, Rebecca Parker (“Dr. Parker”),
and that Plaintiffs could have asked her about this topic during her deposition.
Plaintiffs represented that Dr. Parker testified that she did not know the answers to many
of their questions.
After hearing from the parties, the Court finds this topic seeks relevant information that is
proportional to the needs of this case. Defendants acknowledged that some of the disputed claims
occurred in 2023. Further, while Defendants argued that they produced a witness on this topic,
Plaintiffs represented that Dr. Parker testified she did not know many of the answers. And

document discovery is not necessarily cumulative of a Rule 30(b)(6) witness. The Court finds
Defendants’ objections not well taken.
Topic No. 12. It states, “TeamHealth’s prior use of the Marshfield Clinic Scoring Tool, and
any subsequent decision to stop using the Marshfield Clinic Scoring Tool to code E/M claims for
ER Services.”
The parties disputed whether this topic seeks relevant information that is proportional to
the needs of the case. Plaintiffs stated that the parties disagree on whether the Marshfield Clinic
Scoring Tool (“Marshfield”) was an industry standard. They claimed that Defendants used
Marshfield for government claims but not commercial claims. This, Plaintiffs argued, undermined
Defendants’ argument that Marshfield is not the standard.

Defendants responded that there is no question that they used their Desktop Coding Grid
(“Grid”) to code the claims at issue. They submitted that they produced all their coding policies
and procedures, and they denied that Marshfield is the industry standard. Instead, Defendants
argued that the American Medical Association, Current Procedural Terminology (“CPT”), and the
1996 and 1997 Center for Medicare & Medicaid Services guides are the standard. How those are
applied, Defendants represented, is different across the board. Defendants asserted that Plaintiffs
know that they did not use Marshfield and that this topic is outside the temporal scope given that
the disputed claims are from 2016 to 2023.
Plaintiffs claimed that the fact witnesses’ testimony have varied. For instance, Plaintiffs
stated that Dr. Lampert testified that Defendants used Marshfield for government claims and some
other matrix for commercial claims, yet he could not explain that matrix. Plaintiffs further
submitted that Paula Dearoff testified that Defendants did not use Marshfield. Later, Plaintiffs

claimed that the Vice President of Coding testified that she does not remember if Defendants used
Marshfield.
Defendants acknowledged that the testimony was different but explained it was due to the
passage of time.
After hearing from the parties, the Court finds that this topic seeks relevant information
that is proportional to the needs with certain limits. Plaintiffs may inquire about whether
Defendants used Marshfield, and if they did use it, for what type of claims (e.g., government or
commercial). To the extent Defendants testify that they used Marshfield, Plaintiffs may ask why
they stopped using it. The Court therefore sustains in part Defendants’ objection.
Topic No. 18. “TeamHealth’s use of Bettinger, Stimler, and Associates (BSA Healthcare)

as a consultant for TeamHealth’s coding and billing of claims for ER Services, including but not
limited to, the coding approach offered by BSA Healthcare, any modeling or chart studies of the
coding approach offered by BSA Healthcare, BSA Healthcare’s assistance in the development of
the Desktop Coding Grid and analyses of how TeamHealth’s use of the Desktop Coding Grid to
guide assignment of CPT codes for ER Services impacts the frequency with which higher-level
CPT codes are assigned to those services and use of the Desktop Coding Grid has on TeamHealth’s
revenue and profits related to emergency department services.”
Plaintiffs acknowledged that this topic is a “mouthful.” But they claimed that it seeks
information about Defendants’ retention of BSA to develop the Grid. They noted that United States
District Judge Clifton Corker recently compelled BSA to produce documents. Plaintiffs stated that
those documents were produced on April 13, 2016, and this is Plaintiffs’ first opportunity to ask
witnesses about them.
Defendants responded that this topic actually encompasses six different topics rendering it

over burdensome. They argued that they retained BSA before the disputed claims at issue in this
case. They also retained BSA to perform an audit, which was also before the disputed claims at
issue in this case. Defendants noted that this topic is duplicative of Topic Nos. 10, 13, and 14.
Defendants submitted that Plaintiffs have also sought a deposition from BSA.
Plaintiffs stated that if this topic was limited to Defendants’ use of BSA from 2009 to 2014
(through the second audit), that could limit the temporal issues. Plaintiffs noted that they need
testimony on BSA’s coding that turned into the Grid and any modeling or chart studies performed
during that process. Plaintiffs represented that this constitutes the core of what Topic. No. 18 seeks.
Defendants maintained their objection, noting that this timeframe is before the disputed
claims at issue and that it presents a burden in finding a witness given the passage of time.

After hearing from the parties, the Court finds this topic seeks relevant information that is
proportional to the needs of this case with certain limits. The Court will limit this topic to
Defendants’ use of BSA from 2009 to 2014 (through the second audit), and Plaintiffs may only
inquire about BSA’s coding that led to the Grid and any modeling or chart studies during that
process. While Defendants argue that BSA was involved before the claims at issue, BSA was
involved in assisting with the creation of the Grid—the system that Defendants used to code the
claims in dispute. The Court notes that Defendants also expressed concern finding an individual
who could testify about this topic. The Rule 30(b)(6) “designee has a duty to reasonably obtain
information from corporate documents, current or prior corporate employees, or any other sources
reasonably available to the corporation.” Griffis, 2024 WL 4921518, at *3 (quoting Schall v. Suzuki
Motor of Am., Inc., No. 4:14CV-00074, 2017 WL 4050319, at *5 (W.D. Ky. Sept. 13, 2017)). As
this Court has previously explained, “If the entity receiving the deposition notice does not possess
knowledge of the matters listed in the deposition notice, ‘then its obligations under Rule 30(b)(6)

obviously cease, since the rule requires testimony only as to matters known or reasonably available
to the organization.” Id. (quoting Bigsby v. Barclays Cap. Real Est., Inc., 329 F.R.D. 78, 81 (S.D.
N.Y. 2019)). At this time, Defendants’ concerns are speculative. See Ellis v. Corizon, Inc., No.
1:15-CV-00304, 2018 WL 1865158, at *5 (D. Idaho Apr. 18, 2018) (“While [the defendant] may
plead lack of institutional memory or knowledge as to a specific topic or topics, . . . it may do so
only after it reviews ‘all matters known or reasonably available to it.’”) (quoting United States v.
Taylor, 166 F.R.D. 356, 362 (M.D. N.C. 1996), aff’d, 166 F.R.D. 367 (M.D. N.C. 1996)).
Topic Nos. 22 and 40. The former topic states, “TeamHealth’s decision not to make
changes to the Desktop Coding Grid as a result of LogixHealth’s review of the Desktop Coding
Grid[,]” and the latter topic states, “TeamHealth’s efforts to evaluate the Desktop Coding Grid

from a compliance perspective, including but not limited to, any analysis performed by
LogixHealth, Charles River & Associates, or Edelberg & Associates.”
During the hearing, Plaintiffs agreed to remove Edelberg & Associates from Topic No. 40.
The parties acknowledged, however, that this topic relates to Plaintiffs’ Fifth Motion to Compel
[Doc. 350], which became ripe on April 15, 2026. Defendants asserted the attorney-client privilege
and work product in response to these topics. The Court therefore declines to adjudicate these
disputes in the context of an informal discovery dispute hearing. The parties may proceed with
these topics at the deposition, but Defendants may note their objections on the record. See Fed. R.
Civ. P. 30(c)(2).
Topic No. 45. It states, “TeamHealth’s policies, practices, and procedures related to the fact
that once TeamHealth acquires a medical group and starts billing under that medical group’s Tax
Identification Number (“TIN”), only TeamHealth uses that TIN to bill (as opposed to some other
unaffiliated medical group).”

During the hearing, Defendants stated that they produced a spreadsheet that contains the
information that Plaintiffs seek. It appeared to the Court that there was confusion about the
information therein. The parties agreed to meet and confer about the spreadsheet in lieu of the Rule
30(b)(6) topic. Given that, the Court sustains Defendants’ objections to this topic.
B. Defendants’ Rule 30(b)(6) Notice
The parties disputed Topic Nos. 4, 13, 14, 21, 25, 26, and 30.
Topic No. 4. It states, “Policies, procedures, guidance, criteria, analytics, or other
authorities used by United in conjunction with payment or reimbursement for emergency medicine
care and related services.”
Defendants stated that they agreed to narrow this topic to emergency services only. They

asserted that it seeks relevant information about Plaintiffs’ damages and their unjust enrichment
claim. According to Defendants, Plaintiffs must establish the difference between what they paid
and what they should have paid. This topic, Defendants noted, also seeks information about the
out-of-network methodology and how Plaintiffs applied it.
Plaintiffs responded that this topic is broad. They explained that out-of-network claims are
frequently negotiated per claim. Further, they stated that this is not a case about reimbursements,
but instead, how Defendants coded claims. Plaintiffs asserted that their expert, Dr. Kessler,
provided their damages methodology. In doing so, he reviewed the billed amount and the amount
ultimately paid on approximately 528 claims on a line-by-line basis. Plaintiffs argued that this
topic seeks information on over 400,000 claims and is therefore burdensome.
Defendants claimed that they dispute the underlying computation and that the main goal
was to understand what has been produced with respect to the out-of-network claims so that they

can determine how pricing and rates were considered before paying the claim.
After hearing from the parties, the Court finds this topic seeks irrelevant information that
is not proportional to the needs of the case. The information Plaintiffs used to determine the amount
that should be paid on a claim is not relevant to the issues in this case. But even if it was relevant,
this topic is overly broad. Defendants claimed that they seek the methodology of how Plaintiffs
determined what to pay. But Plaintiffs represented that each claim is negotiated individually.
Preparing a Rule 30(b)(6) witness on over 400,000 claims is unduly burdensome. Further, as
Plaintiffs explained at the hearing, Dr. Kessler performed the calculations, so Defendants have
Plaintiffs’ damages methodology. The Court sustains Plaintiffs’ objections to this topic.
Topic No. 13. It states, “Each separate Plaintiff’s status as an insurer, ASO, fiduciary, or

assignee for each claim set out in United’s Original [Initial] Sampling Frame and Revised
Sampling Frame, as those terms are used in the reports of United’s expert Dr. Bo Martin.”
Defendants argued that this topic is relevant to Plaintiffs’ standing. They stated that they
have not agreed to a sampling protocol for damages or liability and each Plaintiff must establish
standing. The data that Plaintiffs produced, Defendants asserted, does not establish which Plaintiffs
are assignees or ERISA fiduciaries.
Plaintiffs responded that this topic seeks information that is disproportional to the needs of
the case. They noted that it seeks information on over 400,000 claims. They argued that Defendants
possessed sufficient information to file dispositive motions on this issue.
Defendants countered that Plaintiffs cannot claim any burden when they decided to file a
lawsuit with over 400,000 claims. They reiterated that each Plaintiff must prove damages.
After hearing from the parties, the Court finds that this topic is overly broad because it
seeks information on over 400,000 claims. The Court therefore sustains Plaintiffs’ objection.

Topic No. 14. It states, “The existence, content, timing, terms, and scope of all assignments
made by any self-insured or ASO plan to any Plaintiff, or any other United affiliate, purporting to
authorize suit and recovery of damages on behalf of such self-insured plan or its members,
including all assignments in any chain purporting to authorize any such suit by any Plaintiff for
any claim at issue.”
Defendants stated that this topic is relevant to Plaintiffs’ standing. In order to establish
standing, Defendants submitted that Plaintiffs rely on ASO agreements. But Defendants argued
that some of the ASO agreements are not executed, and in others, they do not know the identity of
the signor and whether the signor had authority to assign the claims.
Plaintiffs responded that this topic is broad because it relates to all the claims at issue—

over 400,000. They submitted that they cannot prepare an individual on thousands of plan
documents and assignments that are intertwined with one another. Further, Plaintiffs stated that
the documents speak for themselves. Plaintiffs noted that if Defendants wanted to know the
identity of who signed an ASO, that could be a narrower topic, which is not included in this topic.
After hearing from the parties, the Court finds that this topic is overly broad. As written,
this seeks information about “the existence, content, timing, terms, and scope of all assignments[,]”
which include thousands of documents. While ordinarily document production is not a substitute
for a Rule 30(b)(6) witness, here, Defendants’ topic asks information that can be gleaned from the
document itself. During the hearing, Defendants stated that they also wanted to ask about the
signatory’s authority to assign the claims, but that inquiry is not within the scope of the topic as
written. The Court therefore sustains Plaintiffs’ objections.
Topic No. 21. It seeks, “The organization of United and the relationship of each named
Plaintiff to one another and the claims at issue in this case.”

Defendants stated that this topic seeks information about Plaintiffs’ organization and how
they relate to one another. Because there are three Plaintiffs, Defendants want to ask whether harm
to one flows to the others. Defendants acknowledged that they do not need a corporate history, and
they would limit this topic to only the named Plaintiffs.
Plaintiffs responded that they have produced information about their corporate structure,
and there is nothing else a witness could add. They stated that preparing a witness on their
relationship and the claims would merely be asking the witness to look at documents.
Defendants submitted that the goal of this topic is to review the damages and connect each
Plaintiff to their claimed damages.
After hearing from the parties, the Court finds that this topic seeks relevant information

that is proportional to the needs of the case with some limitations. Defendants have agreed that
their questions will be limited to the named Plaintiffs. Defendants may therefore ask about the
relationship between each named Plaintiff. But the Court finds the topic overbroad to the extent it
seeks information about all the claims at issue in this case as there are over 400,000. The Court
therefore sustains in part Plaintiffs’ objection.
Topic No. 25. It asks, “How United distinguished between or identified ASO claims and
fully-insured claims at issue in this case, including those in the Initial Sampling Frame and Initial
Sample and the Revised Sampling Frame and Revised Sample.”
Defendants stated that the goal of this topic is to understand Plaintiffs’ proof about how
they distinguished between ASO claims and fully-insured claims. They argued that they are not
obligated to accept Plaintiffs’ word that some claims are subject to ASO agreements while others
were fully insured. For example, Defendants represented that one claim was designated as fully

insured, but it was later transferred under an ASO. Defendants submitted that the only evidence of
the transfer was an unexecuted ASO. Defendants asserted that Plaintiffs must establish standing
for their damages, and they questioned the accuracy of Plaintiffs’ underlying data.
Plaintiffs claimed that this topic would require reconstruction of complex systems. They
challenged the relevancy of this request and its proportionality.
After hearing from the parties, the Court finds this topic is overly broad. As written, it seeks
information on how Plaintiffs determined each claim, over 400,000, was either fully insured or
subject to an ASO. The Court therefore sustains Plaintiffs’ objection.
Topic No. 26. It seeks, “All steps taken by United to identify or revise any at-issue claims
in this case, including but not limited to the claims described in the Ankura Sampling Memo of

October 10, 2023; the Ankura Sampling Memo of November 2, 2023; the Initial Sampling Frame
(as defined in the report of Dr. Bo Martin); the Revised Sampling Frame (as defined in the report
of Dr. Bo Martin); the Initial and Revised Sample; and the timing and rationale for all changes to
any list of at-issue claims.”
Defendants stated that there have been several reiterations of the sampling frame. Given
that, they question its reliability. In addition, Defendants noted that there are several claims that
are in the sample that should not be included (e.g., in-network claims, secondary payor claims,
pre-payment review claims, settled claims, and voided claims).
Plaintiffs responded that experts, at the direction of counsel, performed the process of
narrowing the claims. As such, Plaintiffs submitted, any decision to include or exclude certain
claims is protected. In addition, Plaintiffs stated that they produced the raw data.
The Court finds this topic is not appropriate for a Rule 30(b)(6) witness. Plaintiffs

represented that the sampling was conducted by the experts at the direction of counsel, making
Plaintiffs “efforts to designate a knowledgeable person unworkable.” Florida v. United States, 342
F.R.D. 153, 157 (N.D. Fla. 2022) (citation omitted) (granting a protective order prohibiting a Rule
30(b)(6) topic, in part, because it “would likely require expert testimony”). Further, Defendants
possess the raw claims data.
Topic No. 30. It seeks, “The presence of settled, par, pre-payment reviewed, post-payment
reviewed, or independent dispute resolution (“IDR”) claims in the Initial Sampling Frame, Initial
Sample, Revised Sampling Frame, and Revised Sample, including but not limited to those
described in the Boedeker report at pages 42–48 and spreadsheets cited in the accompanying
footnotes.”

Defendant stated that this topic seeks information about the integrity of Plaintiffs’ data
because there are many claims therein that should not be included. They represented that Plaintiffs’
expert claimed that errors in the data would not change his conclusions.
Plaintiffs responded that this topic is similar to Topic No. 26. They contended that this is
an expert issue but that it also raises concerns about the work product doctrine.
Defendants stated that the experts testified that they did not create the sample. Defendant
argued that they need to know if there are claims in the data that should not be included.
For the reasons the Court sustained Plaintiffs’ objections to Topic No. 26, the Court
likewise sustains Plaintiffs’ objections to Topic No. 30.
II. ARMOR PROGRAM
By way of background, on February 19, 2026, the parties presented to the Court via
telephone to address a discovery dispute relating to Plaintiffs’ request to inspect Defendants’
software, Armor, including versions of Armor as it existed before and after the changes to relevant

CPT codes standards that took effect in 2023. During the February 19 hearing, Defendants
represented that they may not possess the version that Plaintiffs seek to inspect. The Court
instructed Defendants to determine whether they maintained the relevant version and report back
to the Court. Defendants later reported that they no longer have the relevant version of Armor. In
light of this representation, Plaintiffs agree that they cannot inspect Armor as originally requested.
Plaintiffs now make two requests. First, they request that the Court order Defendants to
provide a formal declaration from an appropriate witness confirming that they have not archived
or preserved any prior version of Armor beyond the version currently in use. Second, Plaintiffs
ask that Defendants identify a corporate designee to address their alleged failure to preserve the
prior operating versions of Armor relevant to this dispute, and to identify the steps taken to confirm

that there is no version of Armor, except for the current, working version, that could be made
available for inspection at this time. At the hearing, Plaintiffs stated that the parties agreed to a 14-
hour limit for corporate testimony but asked that this topic, should it be allowed, not be included
in the 14 hours.
Defendants responded that Armor has been subject to routine code releases and real-time
changes and that preserving older versions is not feasible. They claimed that they have produced
documents about Armor, Plaintiffs have questioned witnesses about it, and Topic Nos. 23 and 24
in Plaintiffs’ Rule 30(b)(6) notice cover what they now seek. To the extent the Court allows this
topic, Defendants objected to Plaintiffs’ request that it not be included in the 14-hour limit.
The Court declines to order Defendants to submit a formal declaration as Plaintiffs have
not provided any authority for that request. But to the extent Defendants have not, they SHALL
supplement their response to the request for production as appropriate under Rule 26(e) within ten
days.
With respect to Plaintiffs’ request to include this topic in the Rule 30(b)(6) notice,
“depositions about retention polices and procedures . . . are permitted when there is a potential
issue of spoilation.” Edwards, 331 F.R.D. at 125 (citation omitted). Here, Defendants acknowledge
that they did not retain the prior version of Armor and explain why they did not, 1.e., “routine code
releases and real-time changes as part of continuous evaluation of, among other things, operational
efficiency and best practices.” The Court issues no opinion on whether Defendants were supposed
to retain Armor and whether their failure to do so constitutes spoliation. But the Court will allow
Plaintiffs to ask about the failure to preserve the prior operating versions of Armor relevant to this
dispute and to identify the steps taken to confirm that there is no version of Armor, except for the
current, working version. The Court has reviewed Topic Nos. 23 and 24 and the inquiry above is
not duplicative. The Court, however, declines to provide Plaintiffs additional time to inquire about
the preservation of Armor. All questioning about the preservation, or lack thereof, of Armor is
subject to the 14-hour limit to which the parties previously agreed.
IT IS SO ORDERED.
ENTER:

Debra C. Poplin \
United States Magistrate Judge

16

Named provisions

Rule 30(b)(6) Topics Armor Software Preservation

Citations

28 U.S.C. § 636 jurisdiction and authority for ruling

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Classification

Agency
EDTN
Filed
April 20th, 2026
Instrument
Enforcement
Branch
Judicial
Legal weight
Binding
Stage
Final
Change scope
Substantive
Document ID
No. 3:21-CV-364-DCLC-DCP
Docket
3:21-cv-00364

Who this affects

Applies to
Insurers Healthcare providers
Industry sector
5241 Insurance
Activity scope
Corporate deposition Discovery dispute resolution
Geographic scope
US-TN US-TN

Taxonomy

Primary area
Judicial Administration
Operational domain
Legal
Topics
Healthcare Civil Rights

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