Plaintiff Awarded $1,875 for Stay Violation
Summary
The United States Bankruptcy Court for the Middle District of Alabama granted default judgment in favor of Wilma Yvon Wingfield and awarded $1,875.00 in actual damages against Block, Inc., doing business as Cash App, for willful violations of the automatic stay under 11 U.S.C. § 362(a). The defendant continued debt collection efforts via at least 25 emails and text messages after receiving actual notice of the plaintiff's Chapter 13 bankruptcy petition filed on April 30, 2025. Defendant failed to appear at both the default judgment hearing and the evidentiary hearing on damages, and the court awarded the plaintiff only her incurred attorney fees as actual damages.
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What changed
The court entered a default judgment against Block, Inc. (Cash App) after the company failed to appear or respond to the adversary proceeding, and conducted an evidentiary hearing to determine damages. The court found that Block, Inc. willfully violated the automatic stay by continuing collection efforts after receiving actual notice of the bankruptcy filing, including at least 25 post-petition emails and text messages demanding repayment of an $861.00 debt. The court awarded $1,875.00 in actual damages representing plaintiff's incurred attorney fees, declining to award the $5,000 in additional damages requested for inconvenience and missed work opportunities due to insufficient evidence.
Creditors and debt collectors should ensure their systems properly identify and halt all collection activities upon receipt of actual notice of a bankruptcy filing, as violations of the automatic stay can result in actual damages including attorney fees. The absence of a response or appearance in a bankruptcy adversary proceeding does not automatically result in the damages requested—the court still requires evidence supporting the claimed harm.
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Feb. 26, 2026 Get Citation Alerts Download PDF Add Note
Wilma Yvon Wingfield v. Block, Inc., dba Cash App
United States Bankruptcy Court, M.D. Alabama
- Citations: None known
- Docket Number: 25-01019
Precedential Status: Unknown Status
Trial Court Document
UNITED STATES BANKRUPTCY COURT
MIDDLE DISTRICT OF ALABAMA
IN RE: Case No. 25-10479-BPC
Chapter 13
WILMA YVON WINGFIELD,
Debtor.
WILMA YVON WINGFILED,
PLAINTIFF,
v. Adv. Pro. 25-01019-BPC
BLOCK, INC., dba CASH APP,
Defendant.
MEMORANDUM OPINION
This proceeding comes before the Court on the issue of damages to Wilma Yvon
Wingfield (“Plaintiff”) for willful violations of the automatic stay by BLOCK, INC., dba
CASH APP (“Defendant”). For the reasons set forth herein, Plaintiff is awarded $1,875.00 in
actual damages.
I. PROCEDURAL HISTORY
A. The Bankruptcy Case
Plaintiff filed a Chapter 13 bankruptcy petition on April 30, 2025. (Case No. 25-10479;
BK Doc. 1). Plaintiff amended her Schedules to add Defendant on June 17, 2025. (BK Doc.
15). Specifically, Plaintiff listed an unsecured debt to Defendant in the amount of $861.00.
Id. To date, Defendant has not filed a proof of claim or otherwise appeared in the bankruptcy
case.
a. The Adversary Proceeding
On August 28, 2025, Plaintiff filed a Complaint against Defendant alleging violations
of the stay pursuant to 11 U.S.C. § 362 (a). (AP Doc. 1). The Summons provided that an
Answer was due by September 29, 2025. (AP Doc. 2). Defendant did not file an answer or
other responsive pleading. Plaintiff submitted a Request for Entry of Default and the Clerk of
Court entered a default against Defendant on October 9, 2025. (AP Docs. 6 and 7). Thereafter,
Plaintiff filed a Motion for a Default Judgment which was scheduled for a telephonic hearing
on December 2, 2025. (AP Docs. 9 and 10). Defendant failed to appear at the hearing, and
the Court entered an order stating that a default judgment was due to be granted “based on
Defendant’s failure to appear and/or respond in this proceeding.” (AP Doc. 15). In the same
order, the Court scheduled an evidentiary hearing to determine damages for January 7, 2026
(the “Evidentiary Hearing”). Id. Defendant did not appear at the Evidentiary Hearing.
Plaintiff appeared and offered testimony in support of the events and alleged damages. On
January 27, 2026, Plaintiff’s counsel submitted an Affidavit in Support of Requested Attorney
Fees (the “Attorney Affidavit”). (AP Doc. 17).
II. JURISDICTION
The Court has jurisdiction to hear this matter pursuant to 28 U.S.C. § 1334. This is a
core proceeding pursuant to 28 U.S.C. § 157 (b)(2)(A).
III. FACTS
Due to Defendant’s failure to appear and defend in this case, the Court adopts the facts
as established by Plaintiff in her Complaint, through her testimony at the Evidentiary Hearing,
and as set forth in the Attorney Affidavit.
Plaintiff owes Defendant for a debt she incurred prepetition pursuant to a loan issued
to her through the Cash App “Borrow” feature (the “Debt”). (AP Doc. 1, ¶ 9). While
Defendant was inadvertently omitted from Plaintiff’s Schedule E/F as of filing of her initial
bankruptcy petition, Plaintiff amended her Schedule E/F on June 17, 2025 to add Defendant
(the “Amendment”). (AP Doc. 1, ¶ 10). Despite actual notice of Plaintiff’s bankruptcy case,
Defendant continued its efforts to collect the Debt. (AP Doc. 1 ¶11, Ex. A). On August 14,
2025, Plaintiff’s counsel sent a letter to Defendant notifying Defendant of Plaintiff’s pending
bankruptcy case (the “Notice Letter”). Id. The Notice Letter demanded Defendant cease and
desist all its efforts to collect the Debt. (AP Doc. 1, Ex. A).
On August 28, 2025, Plaintiff filed the underlying Complaint wherein Plaintiff
contends she was injured by Defendant’s willful violation of the stay and suffered damages.
(AP Doc. 1 ¶¶ 13, 17). Plaintiff received no less than 25 emails and text messages from
Defendant demanding repayment of the Debt following the Amendment in June of 2025. (AP
Doc. 1, ¶ 12). Plaintiff testified that she is a delivery driver, and she received texts and e-mails
from Defendant while working. She testified that these texts and e-mails continued after the
Amendment in June and persisted after the Notice Letter was sent to Defendant in August of
2025. Further, she testified that the communications from Defendant were inconvenient and
distracting. Specifically, Plaintiff testified that emails and text messages impacted her ability
to focus on her job, and that these communications resulted in missed opportunities for work
orders. Plaintiff did not provide any evidence of the text messages or emails, quantifiable
damages related to the missed work orders, or evidence of emotional distress damages.
Plaintiff did not testify or provide evidence that Defendant’s communications persisted after
the filing of the Complaint. Plaintiff incurred $1,875.00 in attorney fees in this matter. (AP
Doc. 17). At the evidentiary hearing, Plaintiff requested $5,000.00 in damages in addition to
the attorney fees, but she did not seek injunctive relief.
IV. ANALYSIS
While there is a strong policy of determining a case on its merits, it is well established
that courts have authority to enter default judgment for a party’s failure to comply with orders
or rules of procedure. Wahl v. McIver, 773 F.2d 1169, 1174 (11th Cir. 1985). Here, Defendant
failed to respond or appear in this proceeding such that a default judgment is warranted. Yet,
Defendant’s failure to respond or appear and the Clerk’s subsequent Entry of Default do not
automatically entitle Plaintiff to default judgment in the amount requested. (AP Doc. 9). A
default is not a confession of a defendant’s liability or a plaintiff’s right to recover; it is merely
an admission of the well-pleaded facts in the Complaint. See Pitts ex rel. Pitts v. Seneca Sports,
Inc., 321 F. Supp. 2d 1353, 1357 (S.D. Ga. 2004).
The filing of a bankruptcy petition “operates as a stay” of “any act to collect, assess, or
recover a claim against the debtor that arose before commencement of the case.” 11 U.S.C.
§ 362 (a)(6). This stay operates as a self-executing injunction against collection actions against
the debtor and property of the estate. 11 U.S.C. § 362 (a)(1). A debtor “injured by any willful
violation of a stay . . . shall recover actual damages, including costs and attorneys' fees, and,
in appropriate circumstances, may recover punitive damages.” 11 U.S.C. § 362 (k)(1). In the
Eleventh Circuit, a willful violation of the automatic stay occurs when the offending party “(1)
knew of the automatic stay and (2) intentionally committed the violative act, regardless [of]
whether the violator specifically intended to violate the stay.” Jove Eng'g, Inc. v. I.R.S., 92
F.3d 1539, 1555 (11th Cir. 1996); see also In re Brodgen, 588 B.R. 625, 629 (Bankr. M.D.
Ala. 2018) (citing Jove Eng'g, Inc. v. I.R.S., 92 F.3d at 1555). The burden rests on Plaintiff to
prove the violation, willfulness, and injury by a preponderance of the evidence. In re Horne, 876 F.3d 1076, 1083 (11th Cir. 2017) (“Bankruptcy courts in this circuit uniformly have held
that the debtor has the burden of proving damages from an automatic stay violation by a
preponderance of the evidence.”).
A. Willful Violation of the Automatic Stay
Plaintiff contends that Defendant violated § 362(a) by engaging in persistent and
harassing efforts to collect a prepetition claim against Plaintiff after receiving notice of the
bankruptcy. (AP Doc. 1, ¶ 15). Here, the facts support that Defendant continued its collection
efforts through texts and e-mails after it had actual knowledge of Plaintiff’s bankruptcy case.
Additionally, Plaintiff testified that Defendant’s collection efforts persisted even after the
Notice Letter, which not only made Defendant further aware of Plaintiff’s pending bankruptcy
case but also demanded that Defendant cease and desist from all collection efforts of the Debt.
Based on the facts and testimony of record, the Court finds that Defendant willfully violated
the automatic stay as set forth in § 362(a)(6).
B. Damages for Willful Violation
While the Court finds there was a violation of the stay, Plaintiff’s “allegations relating
to the amount of damages are not admitted by virtue of default; rather, the court must determine
both the amount and character of damages.” Virgin Records America, Inc. v. Lacey, 510 F.
Supp. 2d 588, 593 n.5 (S.D. Ala. 2007); see also Anheuser Busch, Inc. v. Philpot, 317 F.3d
1264, 1266 (11th Cir. 2003). When a party willfully violates the automatic stay, § 362(k)
mandates an award of damages if there is injury arising out of the violation. 11 U.S.C. § 362 (k).
Here, it is Plaintiff’s burden to establish damages. In re Steed, No. 22-11800, 2023 WL
3719006, at *1 (11th Cir. May 30, 2023) (“The debtor has the burden of proving damages from
an automatic stay violation by a preponderance of the evidence.”). Thus, Plaintiff must set
forth evidence and support in order to obtain an award for actual, compensatory, and/or
punitive damages. See In re Hutchings, 348 B.R. 847, 852 (Bankr. N.D. Ala. 2006) (“[W]hile
stay violations may be inherently wrong, they are not inherently harmful.”); see also In re
Roche, 361 B.R. 615, 624 (Bankr. N.D. Ga. 2005) (“If the willful violation has a de minimis
impact on the debtor, a court may limit damage awards under § 362(h) to reasonable attorney
fees expended.”).
Plaintiff contends that Defendant’s conduct caused her actual damages, including
attorney fees and costs in the amount of $1,875.00. (AP Docs. 1, ¶17 and Doc. 17). Plaintiff
also requests an award of punitive damages due to the allegedly reprehensible and egregious
conduct of Defendant. (AP Docs. 1, ¶17).
1. Actual Damages
In the Eleventh Circuit, actual damages mean “[r]eal, substantial and just damages, or
the amount awarded to a complainant in compensation for his actual and real loss or injury, as
opposed . . . to ‘nominal’ damages [and] ‘punitive’ damages.” McMillian v. F.D.I.C., 81 F.3d
1041, 1055 (11th Cir. 1996) (internal quotations and citation omitted). Actual damages must
be proven with evidence, and courts have declined to award damages where the debtor fails to
identify out of pocket costs the debtor was forced to incur by virtue of the stay violation. See
In re Best, 2018 WL 6060316, at *5 (Bankr. N.D. Ga. Nov. 19, 2018); In re Castillo, 456 B.R.
719, 725 (Bankr. N.D. Ga. 2011) (“Actual damages must be proven with reasonable certainty,
and mere speculation, guess or conjecture will not suffice.”) (internal citations omitted).
Furthermore, as specifically provided in § 362(k)(1), a successful plaintiff who brings an action
for a willful violation of § 362 is entitled to attorney’s fees and costs as actual damages. 11
U.S.C. § 362 (k)(1); In re Horne, 876 F.3d 1076, 1081 (11th Cir. 2017) (“This explicit, specific,
and broad language [of § 362(k)(1)] permits the recovery of attorneys’ fees incurred in
stopping the stay violation, prosecuting a damages action, and defending those judgments on
appeal.”).
Plaintiff testified as to being “inconvenienced” by the text messages and e-mails from
Defendant. Additionally, she testified that she incurred some “missed offers” for delivery jobs
because of the text messages and e-mails. While the Court believes that Plaintiff was
inconvenienced by these communications, Plaintiff did not provide any corroborating evidence
to quantify actual damages in the form of loss delivery jobs, loss of wages, or the loss of any
other income resulting from Defendant’s stay violation.
Plaintiff also requested damages for emotional distress in her Complaint. In order “to
recover actual damages for emotional distress under Section 362(k), a plaintiff must (1) suffer
significant emotional distress, (2) clearly establish the emotional distress, and (3) demonstrate
a causal connection between the significant emotional distress and the violation of the
automatic stay.” Lodge v. Kondaur Cap. Corp., 750 F.3d 1263, 1271 (11th Cir. 2014) (internal
quotations omitted). Here, Plaintiff testified that Defendant’s collection efforts were
inconvenient and distracted her at work. However, Plaintiff did not provide any evidence to
corroborate her allegations of emotional distress or the causal connection between Defendant’s
conduct and the significant emotional distress suffered by Plaintiff.
While Plaintiff lacked the support needed to establish emotional support damages, the
expenses incurred by Plaintiff as a result of Defendant’s conduct are recoverable. Despite
attempts to resolve the matter without litigation, Defendant continued its collection efforts
after actual notice of Plaintiff’s bankruptcy case through both the Amendment and the Notice
Letter. This resulted in Plaintiff incurring attorney fees in the amount of $1,875.00. See In re
Vaughn, 542 B.R. 589, 601 (Bankr. M.D. Ala. 2015), aff'd in part, vacated in part, remanded
sub nom. Cent. Mississippi Credit Corp. v. Vaughn, 555 B.R. 803 (M.D. Ala. 2016), vacated,
No. 3:15-CV-00932-JAR, 2016 WL 7107769 (M.D. Ala. Dec. 6, 2016) (“To recover costs and
attorney's fees for a violation of an automatic stay, a plaintiff generally must first attempt to
mitigate damages by communicating directly with the violator.”). The Court finds that the
attorney’s fees incurred by Plaintiff in litigating this case are reasonable and will award
attorney’s fees of $1,875.00.
2. Punitive Damages
In appropriate circumstances, a debtor may also recover punitive damages for willful
violations of the automatic stay. See 11 U.S.C. § 362 (k)(1). Such appropriate circumstances
arise where the creditor has “acted with maliciousness or in bad faith.” In re Best, No. 18-
58958-PMB, 2018 WL 6060316, at *5 (Bankr. N.D. Ga. Nov. 19, 2018). “Punitive sanctions
are appropriate when a party acts with reckless or callous disregard for the law or rights of
others.” In re Steed, 2023 WL 3719006, at *3. Thus, “egregious, intentional misconduct on
the violator’s part is necessary to support a punitive damages award.” In re Castillo, 456 B.R.
719, 727 (Bankr. N.D. Ga. 2011) (citing United States v. Ketelsen (In re Ketelsen), 880 F.2d
990, 993 (8th Cir. 1989)). Plaintiff must prove more than a technical violation because
“[p]unitive damages are not warranted where the actions are wrong but not malicious.” □□ re
Kennedy, No. 19-64620-WLH, 2023 WL 3011246, at *9 (Bankr. N.D. Ga. Apr. 19, 2023). To
determine if punitive damages are warranted, courts consider “(1) the nature of the defendant's
conduct; (2) the nature and exten[t] of the harm to the plaintiff; (3) the defendant's ability to
pay; (4) the motives of the defendant; and (5) any provocation by the debtor.” Jn re Brodgen, 588 B.R. at 631 (citations omitted).
Here, Plaintiff did not establish that Defendant’s text messages and e-mails rose to the
level of egregious conduct. While the Court agrees that Defendant’s actions were wrong,
Plaintiff has not set forth evidence establishing that Defendant was callous, malicious, or
engaging in bad faith conduct such that an award of punitive damages is warranted. For the
reasons set forth above, Plaintiff's actual damages are limited to the legal expenses incurred in
pursuing this proceeding. Without more, an award of punitive damages in this case would be
arbitrary. Thus, the Court finds that punitive damages are not warranted in this case.
VI. CONCLUSION
The Court concludes that Plaintiff offered sufficient evidence to prove a willful
violation of the automatic stay under § 362(a), and that the acts of Defendant support an award
of actual damages in the amount of $1,875.00. The Court will enter judgment by way of a
separate document.
Done this 26™ day of February, 2026.
Bess M. Parrish Creswell
United States Bankruptcy Judge
c: Debtor/Plaintiff
Attorney for Debtor/Plaintiff
BLOCK, INC., dba CASH APP, Defendant
Trustee
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