Hyatt v. Callahan - UIM Coverage Settlement Dispute
Summary
The North Carolina Court of Appeals reversed the trial court's summary judgment in Hyatt v. Callahan, holding that plaintiff failed to provide defendant North Carolina Farm Bureau Mutual Insurance Company with the required 30-day period to act on a tentative settlement under N.C.G.S. § 20-279.21(b)(4) of the Financial Responsibility Act. The case involves an underinsured motorist claim where plaintiff sought $1,000,000 in UIM coverage after recovering $300,000 from the at-fault driver's insurer.
What changed
The North Carolina Court of Appeals reversed the trial court's summary judgment that had favored plaintiff Clifford Dean Hyatt in his underinsured motorist claim against North Carolina Farm Bureau Mutual Insurance Company. The appellate court held that the trial court erred in granting summary judgment where plaintiff failed to provide Farm Bureau with the requisite 30-day period during which the insurer could act on a tentative settlement, as mandated by N.C.G.S. § 20-279.21(b)(4) of the Financial Responsibility Act.
Insurers writing UIM coverage in North Carolina should ensure their claims handling and settlement processes comply with the Financial Responsibility Act's statutory right to approve settlements. Policyholders and their counsel must provide insurers with proper notice and the required 30-day period before finalizing settlements with at-fault parties, or risk losing UIM coverage rights. This decision clarifies the procedural requirements for maintaining UIM claims.
What to do next
- Review UIM settlement procedures to ensure compliance with Financial Responsibility Act 30-day notice requirement
- Evaluate whether current claims handling practices satisfy statutory requirements for insurer approval of settlements
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Apr 15, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
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by Judge Julee Flood](https://www.courtlistener.com/opinion/10843130/hyatt-v-callahan/#o1)
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April 15, 2026 Get Citation Alerts Download PDF Add Note
Hyatt v. Callahan
Court of Appeals of North Carolina
- Citations: None known
Docket Number: 25-867
Syllabus
Financial Responsibility Act, N.C.G.S. § 20-279.21(b)(4), right to approve settlement, tentative settlement, thirty-day period, plain language, statutory interpretation, Silvers v. Horace Mann Ins. Co., 324 N.C. 289, 296 (1989).
Combined Opinion
by Judge Julee Flood
IN THE COURT OF APPEALS OF NORTH CAROLINA
No. COA25-867
Filed 15 April 2026
Anson County, No. 22CVS000405-030
CLIFFORD DEAN HYATT, Plaintiff,
v.
DANIEL CASE CALLAHAN and NORTH CAROLINA FARM BUREAU MUTUAL
INSURANCE COMPANY, INC., Defendants.
Appeal by defendant from order entered 16 January 2024 by Judge Dawn M.
Layton in Anson County Superior Court. Heard in the Court of Appeals 10 March
2026.
Poisson, Poisson & Bower, PLLC, by E. Stewart Poisson and F. Davis Poisson,
III, for plaintiff-appellee.
Caudle & Spears, P.A., by Christopher P. Raab and Harold C. Spears, for
defendant-appellant North Carolina Farm Bureau Mutual Insurance
Company, Inc.
No brief submitted for defendant-appellant Daniel Case Callahan.
FLOOD, Judge.
Defendant North Carolina Farm Bureau Mutual Insurance Company, Inc.,
appeals from the trial court’s orders granting summary judgment in favor of Plaintiff
Clifford Dean Hyatt and allowing arbitration. On appeal, Defendant Farm Bureau
argues the trial court erred in granting summary judgment in Plaintiff’s favor and
allowing arbitration where Plaintiff materially breached the motor insurance policy
HYATT V. CALLAHAN
Opinion of the Court
and violated underinsured motorist statutory requirements. Upon careful review, we
conclude the trial court erred in granting summary judgment in Plaintiff’s favor
where Plaintiff failed to provide Defendant Farm Bureau with the thirty-day period
during which to act on a tentative settlement.
I. Factual and Procedural Background
Plaintiff was insured by Defendant Farm Bureau when Plaintiff was seriously
injured in a motor vehicle accident on 11 June 2021 after Defendant Daniel Callahan
tried to pass in a no-passing zone. At the time of the accident, Defendant Callahan
was insured by Erie Insurance, and his bodily injury liability coverage was limited to
$300,000.00. Under Plaintiff’s insurance policy with Defendant Farm Bureau (the
“Policy”), however, Plaintiff had an underinsured motorist (“UIM”) policy that
provided up to $1,000,000.00 for bodily injury.
On 11 August 2022, Erie tendered Defendant Callahan’s $300,000.00 bodily
injury policy to settle Plaintiff’s claim against Defendant Callahan. Plaintiff’s counsel
emailed Defendant Farm Bureau that same day, informing Defendant Farm Bureau
of the tender and stating:
Pursuant to North Carolina General Statute §20-
279.21(b)(4), this will notify your client that they have
thirty (30) days to protect their subrogation rights against
the tortfeasor.
I have also enclosed a copy of the Covenant Not to Enforce
Judgment that Erie Insurance Company has provided for
[Plaintiff] to sign. I would appreciate your reviewing this
and confirming that [Plaintiff] can sign and that this will
-2-
HYATT V. CALLAHAN
Opinion of the Court
preserve his underinsured motorist claim.
....
As of June 22, 2022, [Plaintiff] has incurred $273,830.95 in
medical expenses. He is still under medical care so the bills
will continue to accrue.
Please let me know if your client agrees to waive
subrogation. I will continue to keep you updated on
[Plaintiff’s] treatment status and look forward to working
with you on this claim. Please reach out to me to provide
your contact information at your earliest convenience.
Four days later, on 15 August 2022, Defendant Farm Bureau responded,
through counsel, in full:
[Counsel], I received the Letter of Representation for you[r]
client, Clifford Hyatt. I will get back with you in the next
few days as to if we are going to advance or not. If we do
not advance the covenant not to enforce judgement would
not affect the underinsured motorist claim. Hopefully I will
be able to let you know if ok before the end of the week.
Please let this be considered the acknowledgement for the
letter of representation.
On the following day, Plaintiff signed the Covenant Not to Enforce Judgment
provided by Erie, which released Defendant Callahan from “any personal liability
whatsoever as a result of said incident” and contracted Plaintiff
to hold harmless [Defendant Callahan] and to endorse any
judgment or order, in connection with any civil action
hereinafter filed, or judgment or order in any other action
duly entered, only against [Defendant] Farm Bureau as
underinsured motorist carrier for [Plaintiff] and not to
enforce any such judgment or order against [Defendant
Callahan] personally.
-3-
HYATT V. CALLAHAN
Opinion of the Court
Plaintiff’s counsel emailed the signed Covenant Not to Enforce to Erie that same day
and requested that Erie issue its check, which it subsequently did.
At 4:02 p.m. on Friday, 9 September 2022, twenty-nine days following the
receipt of notice of Erie’s tender, Defendant Farm Bureau sent an email to Plaintiff’s
counsel and Erie informing them that it had decided to advance Erie’s liability tender
of $300,000.00 and it would be sending a check in the mail that day along with an
advance and trust agreement. Erie responded the next business day, 12 September
2022, stating “[t]his claim was settled and payment was issued on 8/16/22 to the
attorney & his client. I have enclosed copy of our covenant if you need.”
On 15 September 2022, thirty-six days after Defendant Farm Bureau received
the notice of Erie’s tender, Plaintiff received Defendant Farm Bureau’s envelope in
the mail, stamped 9 September 2022, containing a check for $300,000.00 and a
proposed advance and trust agreement for Plaintiff to sign. Defendant Farm Bureau’s
proposed advance and trust agreement provided, in relevant part:
Now therefore, in consideration of such payment, the
undersigned hereby agrees to take, through any
representative designated by [Defendant Farm Bureau],
such action as may be necessary or appropriate to recover
the damages suffered by the undersigned from any person
or persons, organization, association or corporation other
than [Defendant Farm Bureau] who may be legally liable
for said damages, and to hold any monies recovered from
any such persons or organizations, including all monies
received from Erie Insurance -and- [Defendant Callahan]
in trust for [Defendant Farm Bureau] immediately upon
recovery thereof, without deduction for any expense, costs
-4-
HYATT V. CALLAHAN
Opinion of the Court
or attorney’s fee in connection therewith; PROVIDED,
however that any sums recovered in excess of the amount
paid to the undersigned by [Defendant Farm Bureau] in
consideration for this Trust Agreement shall be prorated
according to the provisions of [N.C.]G.S. [§] 20-279.21
(b)(4).
Plaintiff’s counsel, however, returned the check and unsigned agreement to
Defendant Farm Bureau, explaining “[t]he [c]heck and the [a]greement are being
returned to [Defendant] Farm Bureau as there has not been an appropriate and
timely advancement and payment of the tendered liability insurance limits in
accordance with N.C.G.S. § 20-279.21(b)(4).” Plaintiff’s counsel elaborated:
[Defendant] Farm Bureau was in “receipt” of the “notice” of
the Erie liability limit tender on August 11, 2022, [] the 30-
day statutory period to “advance a payment” expired on
September 10, 2022 (or at the latest Monday, September
12), and [] the payment was not received until day 35 –
September 15 – five days after expiration of the statutory
period. North Carolina law is clear that if the payment is
not made in this 30-day window, the statutory right to
subrogation has been waived.
On 27 September 2022, Plaintiff sued Defendant Farm Bureau, requesting the
trial court to compel arbitration for Plaintiff’s UIM coverage claim. Defendant Farm
Bureau answered and sought declaratory judgment, claiming that, pursuant to
N.C.G.S. § 20-279.21(b)(4), Plaintiff was barred from his UIM coverage for breaching
the Policy and violating the Financial Responsibility Act. Plaintiff moved to dismiss
Defendant Farm Bureau’s claim, contending “[Defendant] Farm Bureau did not
advance a payment to Plaintiff of the liability insurance tender on or before
-5-
HYATT V. CALLAHAN
Opinion of the Court
September 12, 2022, and has waived any right of subrogation under the UIM Statute
[N.C.G.S. § 20-279.21(b)(4)].” The trial court subsequently denied Plaintiff’s motion
to dismiss, stayed all claims, and ordered the parties to proceed to discovery regarding
Defendant Farm Bureau’s declaratory judgment claim. After discovery, both parties
filed cross motions for summary judgment, on which the trial court subsequently held
a hearing.
On 16 January 2024, the trial court entered an order denying Defendant Farm
Bureau’s motion for summary judgment and granting Plaintiff’s motion, finding that
“Defendant Farm Bureau failed to timely advance a $300,000[.00] payment to []
Plaintiff in compliance with N.C.G.S. § 20-279.21(b)(4), and as such, Defendant Farm
Bureau has waived its right to subrogation and Plaintiff is entitled to pursue his
underinsured motorist coverage claim.” Defendant Farm Bureau subsequently moved
to amend the judgment and add a certification of final judgment pursuant to Rules
59(e) and 54(b) of the North Carolina Rules of Civil Procedure.
On 14 February 2024, the trial court entered an order that, in relevant part,
denied Defendant Farm Bureau’s motion to amend, granted Plaintiff’s motion to
compel arbitration, and stayed the matters until the UIM claim could be determined
by arbitration.
The parties arbitrated the matter on 7 November 2024, with the arbitration
panel awarding Plaintiff $1,000,000.00. Plaintiff filed a motion with the trial court to
enter a final judgment confirming the award. On 30 January 2025, the trial court
-6-
HYATT V. CALLAHAN
Opinion of the Court
ordered
Plaintiff have [j]udgment against Defendant [Farm
Bureau] in the total sum of $1,130,241.10, subject to the
credit for the pre-suit payment of liability proceeds of
$300,000.00 and medical payments proceeds of $5,000.00,
plus post-judgment interest at the legal rate of eight
percent (8%) or $152.33 per day ((.08 x $695,000.00)/365)
from the entry of this [j]udgment until this [j]udgment is
deemed satisfied.
Defendant Farm Bureau filed another motion to amend pursuant to “Rule 59(e)
and (a)(1) and/or Rule 60(b) of the North Carolina Rules of Civil Procedure[,]”
contending the judgment award contained a mathematical error and requesting the
trial court “specifically provide that it is a final judgment intended to be a full
adjudication of all claims and parties.” The trial court subsequently corrected the
judgment award and ordered it to be the final judgment for claims and parties.
Defendant Farm Bureau timely appealed.
II. Jurisdiction
This Court has jurisdiction to hear this appeal from a final judgment from a
superior court pursuant to N.C.G.S. §§ 7A-27(b) and 1-278 (2023). See Piazza v.
Kirkbride, 246 N.C. App. 576, 595 (2016), aff’d as modified on other grounds, 372 N.C.
137 (2019) (“This appeal arises from a final judgment. Accordingly, this Court has
jurisdiction to consider this appeal under N.C.[G.S.] § 7A-27(b)(1), and jurisdiction to
consider intermediate orders necessarily affecting the judgment under N.C.[G.S.] §
1-278.”).
-7-
HYATT V. CALLAHAN
Opinion of the Court
III. Standard of Review
“The standard of review for summary judgment is de novo.” Forbis v. Neal, 361
N.C. 519, 524 (2007). “Under a de novo review, the court considers the matter anew
and freely substitutes its own judgment for that of the lower tribunal.” In re S.W.,
298 N.C. App. 39, 44 (2025) (citation modified). “Summary judgment is appropriate
when no genuine issue of material fact exists, and a party is entitled to judgment as
a matter of law.” Value Health Sols., Inc. v. Pharm. Rsch. Assocs., Inc., 385 N.C. 250,
267 (2023). We view the record “in the light most favorable to the non-movant, giving
it the benefit of all inferences which reasonably arise therefrom.” Murray v.
Nationwide Mut. Ins. Co., 123 N.C. App. 1, 8 (1996) (citation omitted).
Furthermore, we interpret the Financial Responsibility Act and examine the
terms of a motor vehicle insurance policy de novo, as those are also questions of law.
Osborne v. Paris, 283 N.C. App. 399, 404 (2022); N.C.G.S. §§ 20-279.1 through 20-
279.39 (2023). “[O]ur Supreme Court has held that statutory interpretation properly
begins with an examination of the plain words of the statute.” State v. Campbell, 285
N.C. App. 480, 487 (2022) (citation modified). “If the statutory language is clear and
unambiguous, the court eschews statutory construction in favor of giving the words
their plain and definite meaning.” JVC Enters., LLC v. City of Concord, 376 N.C. 782,
785 (2021); see also N.C. Farm Bureau Mut. Ins. Co., Inc. v. Dana, 379 N.C. 502, 510
(2021) (“Courts should give effect to the words actually used in a statute and should
neither delete words that are used nor insert words that are not used into the relevant
-8-
HYATT V. CALLAHAN
Opinion of the Court
statutory language during the statutory construction process.”). “Statutes dealing
with the same subject matter[, however,] must be construed in pari materia, and
harmonized, if possible, to give effect to each.” Hoffman v. Edwards, 48 N.C. App.
559, 564 (1980) (quotation marks and citation omitted). “We presume that the
General Assembly acts with full knowledge of prior and existing law.” Osborne, 283
N.C. App. at 404.
IV. Analysis
On appeal, Defendant Farm Bureau argues the trial court erred in granting
Plaintiff’s motion for summary judgment and motion to compel arbitration where
Plaintiff materially breached the Policy and violated UIM statutory requirements.
Specifically, Defendant Farm Bureau contends that, “when [Plaintiff] settled with
[Defendant] Callahan without [Defendant] Farm Bureau’s consent and without
affording [Defendant] Farm Bureau thirty days to advance Erie’s liability tender,
[Plaintiff] violated the Policy and statutory requirements, barring UIM coverage.” We
agree.
“The purpose of the Financial Responsibility Act is to compensate the innocent
victims of financially irresponsible motorists. It is a remedial statute to be liberally
construed so that the beneficial purpose intended by its enactment may be
accomplished.” Id. (citation and internal quotation marks omitted). “The terms of the
Financial Responsibility Act are impliedly written into every policy of insurance as a
matter of law.” Id. (citation omitted).
-9-
HYATT V. CALLAHAN
Opinion of the Court
Pursuant to the Financial Responsibility Act, in relevant part to UIM claims,
[n]o insurer shall exercise any right of subrogation or any
right to approve settlement with the original owner,
operator, or maintainer of the underinsured highway
vehicle under a policy providing coverage against an
underinsured motorist where the insurer has been provided
with written notice before a settlement between its insured
and the underinsured motorist and the insurer fails to
advance a payment to the insured in an amount equal to the
tentative settlement within 30 days following receipt of that
notice.
N.C.G.S. § 20-279.21(b)(4) (2023) (emphasis added). Thus, we read this statute as
preventing Defendant Farm Bureau from “exercis[ing] any right of subrogation . . .
where [Defendant Farm Bureau] has been provided with written notice before a
settlement between [Plaintiff] and [Defendant Callahan] and [Defendant Farm
Bureau] fails to advance a payment to [Plaintiff] in an amount equal to the tentative
settlement within 30 days following receipt of that notice.” See id.
Furthermore, the Policy between Plaintiff and Defendant Farm Bureau
provides, in respect to UIM coverage:
This coverage does not apply to:
- Any claim settled by the “insured” or any legal representative of the “insured” without our consent. However, this exclusion does not apply to a settlement made with the insurer of [an underinsured motor vehicle] in accordance with the procedure described in Paragraph A.2.b.
(Emphasis added.) The procedure of paragraph A.2.b. of the Policy reiterates the UIM
Statute requirements:
- 10 - HYATT V. CALLAHAN
Opinion of the Court
With respect to damages resulting from an “accident” with
a vehicle . . . of the definition of “uninsured motor vehicle[,”]
we will pay under this coverage only if Paragraph a. or b.
below applies:
....
b. A tentative settlement has been made between an
“insured” and the insurer . . . of [an] “uninsured motor
vehicle” and we:
(1) Have been given prompt written notice of such
tentative settlement; and
(2) Advance payment to the “insured” in an amount
equal to the tentative settlement within 30 days
after receipt of notification.
(Emphasis added.) The Policy further provides:
A person seeking coverage from an insurer, owner or
operator of [an underinsured motor vehicle] must also
promptly notify us in writing of a tentative settlement
between the “insured” and the insurer and allow us to
advance payment to that “insured” in an amount equal to
the tentative settlement within 30 days after receipt of
notification to preserve our rights against the insurer,
owner or operator of such vehicle.
(Emphasis added.)
Defendant Farm Bureau does not dispute it received written notice of the
proposed settlement; instead, Defendant Farm Bureau argues Plaintiff breached the
Policy and violated the UIM Statute when, prior to the expiration of the requisite
thirty-day time period, Plaintiff signed the Covenant Not to Enforce.
Pursuant to the plain language of the statute, see Campbell, 285 N.C. App. at
- 11 - HYATT V. CALLAHAN
Opinion of the Court
487, which is impliedly written into the Policy as a matter of law, Osborne, 283 N.C.
App. at 404, an insurer must advance payment for a tentative settlement, not a signed
settlement, in order to exercise its right to approve a settlement and its right to
subrogate, see N.C.G.S. § 20-279.21(b)(4). Although unpublished and thus not
binding, our decision in Erie Ins. Exch. v. Strickland addressed this very issue, and
we align here with our previous analysis. 2025 WL 1324059, review denied, 923
S.E.2d 232 (N.C. 2025).
In Strickland, the insured sought UIM coverage with his insurance company
after he provided written notice of a tentative settlement agreement but signed the
agreement thirteen days later. Id. at *1. The insurer did not advance any payment.
Id. When the insured brought a claim for his UIM coverage, the insurer filed a claim
for declaratory judgment, claiming it did not owe UIM coverage, and the trial court
agreed. Id. at *2. On appeal, we affirmed the trial court and explained:
The unambiguous language of [N.C.G.S. §] 20-279.21(b)(4),
however, provides that an UIM insurer shall not exercise
any right of subrogation or any right to “approve
settlement” if it fails to advance a payment “in an amount
equal to the tentative settlement” within thirty-days
following the written notice. An interpretation of “to
approve settlement” and “tentative settlement,” by its
plain meaning, implies that an UIM insurer has thirty
days to act before the finalization of a settlement between
the insured and the primary liability insurance carrier.[]
Stated differently, an UIM insurer cannot “approve” of a
settlement that has already been completed and is no
longer “tentative.”
Id. at *6 (citation modified) (emphasis in original).
- 12 - HYATT V. CALLAHAN
Opinion of the Court
Plaintiff, however, argues that even if this Court concludes he breached the
Policy and violated N.C.G.S. § 20-279.21(b)(4) by failing to give Defendant Farm
Bureau the full thirty days to act on its right to approve, Defendant Farm Bureau’s
subrogation rights were not lost because another portion of the statute, added in
1997, provides: “[a] covenant not to enforce judgment shall not preclude the injured
party from pursuing available underinsured motorist benefits, unless the terms of
the covenant expressly provide otherwise, and shall not preclude an insurer providing
underinsured motorist coverage from pursuing any right of subrogation.” N.C.G.S. §
20-279.21(b)(4) (emphasis added). In making this argument, Plaintiff contends the
language of the Covenant Not to Enforce holds only Plaintiff personally—not
Defendant Farm Bureau—as contracted not to hold Defendant Callahan liable.
While Plaintiff may be correct that Defendant Farm Bureau may statutorily
have the right to subrogate in this scenario, our Supreme Court has explained an
insurance company should have the right to approve a settlement or, if the insured
fails to allow the insurance company the right to approve, the insurance company
should be allowed the opportunity to “establish any prejudice” by this failure. Silvers
v. Horace Mann Ins. Co., 324 N.C. 289, 296 (1989). In Silvers, the Court considered
the issue of “whether an insured plaintiff who has entered into a consent judgment
with a tortfeasor and the tortfeasor’s liability insurance carrier, without notice to or
the consent of the insured’s [UIM] coverage carrier, in violation of the terms of the
UIM policy, may nevertheless recover UIM benefits under that policy.” Id. at 290.
- 13 - HYATT V. CALLAHAN
Opinion of the Court
The insurer argued that, not only did the notice and right to approve clauses protect
the insurer’s right to subrogate, but “[t]he clauses also serve to protect the UIM
carrier against collusion between the tortfeasor and the insured and noncooperation
on the part of the tortfeasor after his or her release by the insured.” Id. at 299. The
Court agreed, holding “the insurance company should have an opportunity to
establish any prejudice that may have been caused by [the insured’s] failure to notify
it and to obtain consent to settlement as required by the policy.” Id. at 299. The Court
reasoned this approach “has the advantage ‘of providing coverage whenever[,] in the
reasonable expectations of the parties[,] it should exist and of protecting the insurer
whenever failure strictly to comply with a condition has resulted in material
prejudice.’” Id. at 299 (quoting Great Am. Ins. Co. v. C. G. Tate Const. Co., 303 N.C.
387, 396 (1981)).
The Court thus remanded to the trial court with instructions to determine
whether the insurer was materially prejudiced by the insured’s failure to give notice
and to allow the insurer the opportunity to consent to the settlement. Id. Accordingly,
although the portion of the statute protecting the right to subrogate in the face of a
covenant not to enforce was added after Silvers was decided, Silvers’ holding
nonetheless stands as to the rights of an insurer where its insured fails to obtain the
consent of the insurer. See id.
Here, Plaintiff gave proper written notice but then signed the Covenant Not to
Enforce five days later without Defendant Farm Bureau’s consent. Thus, while the
- 14 - HYATT V. CALLAHAN
Opinion of the Court
plain language of the amended statute would protect Defendant Farm Bureau’s right
to subrogate if there were an agreed-upon settlement between Plaintiff and the
tortfeasor, depending on the language of the settlement, Plaintiff failed to give
Defendant Farm Bureau the right to consent. By entering into an actual settlement,
Plaintiff’s settlement agreement foreclosed Defendant Farm Bureau’s right to
approve and subrogate during the thirty-day tentative settlement period provided
pursuant to N.C.G.S. § 20-279.21(b)(4).
Accordingly, we reverse and remand the trial court’s grant of summary
judgment in favor of Plaintiff. On remand, the trial court must determine whether
Defendant Farm Bureau was materially prejudiced by Plaintiff’s failure to allow it to
exercise its right to approve the settlement. See Silvers, 324 N.C. at 299. “Our role is
not to speculate about the consequences of the language the legislature chose; we
interpret that language according to its plain meaning and if the result is unintended,
the legislature will clarify the statute.” Ennis v. Haswell, 292 N.C. App. 112, 119
(2024) (citation and internal quotation marks omitted).
V. Conclusion
Upon careful review, we conclude the trial court erred in granting summary
judgment in Plaintiff’s favor where Plaintiff failed to provide Defendant Farm Bureau
with the statutory the thirty-day period during which to act on a tentative settlement.
REVERSED AND REMANDED.
Judges TYSON and GRIFFIN concur.
- 15 -
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