Lindsay Dealerships Settlement - Consumer Protection Violation
Summary
Maryland Attorney General Anthony G. Brown and the FTC announced a settlement with Lindsay Ford, Lindsay Chevrolet, Lindsay Chrysler/Dodge/Jeep/Ram, and associated owners and officers. The settlement requires refunds of over $75 million to consumers who paid more than advertised prices or were charged for add-on products without consent between April 1, 2020 and December 31, 2025. The Stipulated Order permanently restrains the defendants from deceptive pricing practices.
What changed
Maryland AG and FTC jointly filed a civil enforcement action (Case No. pending in E.D. Va.) against Lindsay Dealerships (Ford, Chevrolet, Chrysler/Dodge/Jeep/Ram) and owners Michael Lindsay and officers John Smallwood and Paul Smyth. The defendants engaged in deceptive advertising by listing low vehicle prices then adding mandatory fees and undisclosed charges for add-on products such as GAP Insurance and service plans. The settlement provides over $75 million in consumer refunds and imposes permanent injunctive relief prohibiting misrepresentation of costs, optionality of charges, financing requirements, and any material facts.
Regulated entities—particularly automotive dealerships—must review their advertising and sales practices to ensure total price is prominently displayed, all charges are disclosed as optional or required, and express consumer consent is obtained before any add-on charges. Dealers must also ensure financing source claims are accurate. The settlement covers conduct from April 1, 2020 through December 31, 2025. Affected consumers at Lindsay Ford (all states) and Maryland residents at Lindsay Chevrolet and Lindsay Chrysler dealerships may be eligible for refunds upon court approval.
What to do next
- Review vehicle advertising to ensure total price is the most prominently displayed element
- Obtain express, informed consent before charging consumers for any add-on products or services
- Clearly disclose whether charges, fees, taxes, products, or services are optional or required
Penalties
Over $75 million in consumer refunds; permanent injunctive relief from deceptive practices
Source document (simplified)
Attorney General Brown Announces Settlement with Lindsay Dealerships and its Owners and Officers
Published: 4/2/2026
FOR IMMEDIATE RELEASE
Media Contacts [email protected]
410-576-7009
Settlement Could Provide Tens of Millions of Dollars in Refunds to Consumers
BALTIMORE, MD – Attorney General Anthony G. Brown today announced that his Consumer Protection Division along with the Federal Trade Commission have reached a settlement of civil charges against Lindsay Ford, LLC d/b/a Lindsay Ford of Wheaton, Lindsay Chevrolet, LLC d/b/a Lindsay Chevrolet in Woodbridge, VA, Lindsay Motors, LLC d/b/a Lindsay Chrysler, Dodge, Jeep, Ram in Manassas, VA, Lindsay Management Company, LLC, Michael Lindsay, an owner of the companies, and John Smallwood and Paul Smyth, two additional officers.
“We filed this lawsuit because the Lindsay Dealerships misled Maryland car buyers into overpaying for their vehicles. This settlement puts money back in Marylanders’ pockets and puts a stop to these predatory practices,” said Attorney General Brown. “Our Office is committed to ensuring that every Maryland consumer who does business with a car dealership is treated fairly.”
As part of the settlement, the defendants are required to refund the amounts consumers paid for the purchase or lease price of their vehicles that was higher than the advertised price at all three of the dealerships and also the amounts consumers paid at Lindsay Ford for add-on products or services that consumers did not agree to purchase or thought were required. The full amount of refunds due to consumers is yet to be determined, but over $75 million in charges consumers paid may be eligible for refunds.
The matter has been pending before the United States District Court for the Eastern District of Virginia. The settlement is pending approval by the Court.
“Lindsay Auto misled consumers by advertising false low car prices and then adding mandatory fees and other charges during the car buying process,” said Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection. “The Trump-Vance FTC is focused on ensuring that auto dealers competitors’ are transparently competing on price.”
Under the Stipulated Order filed today, the defendants must pay refunds for the difference in advertised price and actual price that consumers paid at the Lindsay Ford dealership and that Maryland resident consumers paid at Lindsay Chevrolet and Lindsay Chrysler, Dodge, Jeep, Ram dealerships between April 1, 2020 and December 31, 2025, if those consumers viewed an advertisement that listed a sales price that was less than the price they were asked to pay for their car purchase or lease. Additionally, consumers who were charged for add-on products, such as GAP Insurance or service plans at Lindsay Ford, can also seek refunds if they were unknowingly charged for products or services or were told these charges were required
The Stipulated Order further permanently restrains and enjoins the defendants from misrepresenting:
· The cost of purchasing, financing, or leasing a vehicle;
· The availability of the vehicle at the advertised price;
· Whether charges, fees, taxes, products, or services are optional or required;
· Whether any type of source for financing is required;
· Whether charges, products, or services are authorized by consumers;
· The amount of any charge, fee, or tax; and
· Any other material facts including, but not limited to, any restrictions, limitations, conditions, or any aspect of the benefits, performance, efficacy, nature, or central characteristics of any products or service.
The defendants are also required to clearly and conspicuously disclose the total price as the most prominently displayed item in any visual disclosure. Additionally, the defendants must obtain consumers’ express, informed consent prior to charging the consumer.
Consumers eligible for refunds will be contacted by a third-party claims administrator. They may also reach out to the Attorney General’s Consumer Protection Division at 410-528-8662 with any questions.
Finally, the Lindsay defendants agreed to pay the Attorney General’s Office $3.1 million. The Attorney General personally thanks the staff at the Federal Trade Commission who collaborated with the Consumer Protection Division in reaching this settlement.
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