Wedding Caterer to Refund Consumers Under AVC Agreement

AG Nessel Secures Agreement with Wedding Caterer Regarding Alleged Unlawful Business Practices, Refund Impacted Customers

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April 06, 2026

LANSING – Michigan Attorney General Dana Nessel has secured an Assurance of Voluntary Compliance (AVC) with Alicia Thompson, owner and operator of Late to the Lake, LLC, a Michigan-based catering business (PDF), resolving allegations that the company engaged in deceptive and unlawful business practices in violation of the Michigan Consumer Protection Act (MCPA). Under the agreement, Thompson is prohibited from engaging in catering services in the State of Michigan for 5 years. To the extent they qualify under the terms of the agreement, Thompson must also refund all impacted consumers who submitted a complaint with the Department of Attorney General by May 1. Refunds must be issued by July 1.

The Department of Attorney General has received more than 40 consumer complaints concerning Late to the Lake. The complaints alleged a concerning pattern of the caterer’s last-minute cancellations of wedding services, followed by the company’s failure to issue refunds to affected consumers.

In one instance, a Michigan consumer reported paying more than $6,000 for wedding catering services that were ultimately canceled without a refund. Another customer detailed being pressured to pay in full under the guise of sale pricing, only to have Late to the Lake cancel on the day of the rehearsal dinner. Some complaints alleged they were later charged more than the agreed-upon amount or discovered new charges on their accounts after services were canceled. When catering services were provided, a consumer reported serious deficiencies in service quality, unauthorized fees, and incomplete food delivery.

“A wedding is one of the most meaningful days of a person’s life, and couples should be able to trust that their chosen vendor will deliver what they promised or at the very least refund them when something goes wrong,” said Attorney General Nessel. “I am proud of my Consumer Protection Team for holding this caterer accountable and encourage those who believe they were impacted by Late to the Lake to file a complaint with my office by May 1 to ensure they receive a refund.”

Michigan consumers who suspect they are owed a refund by Thompson are encouraged to contact the Department of Attorney General. To be considered for a refund, customers must file a complaint by May 1. Impacted consumers can contact the Consumer Protection Team at:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form

MI Newswire Attorney General Press Release Consumer Protection Media Contact:

Danny Wimmer

Press Secretary

agpress@michigan.gov

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