COVID-19 Casino Operating Guidelines, Mississippi
Summary
The Mississippi Gaming Commission issued Industry Letter No. 2021-01 on March 4, 2021, rescinding three prior COVID-19 industry guidance letters and replacing them with updated operating guidelines for licensed casino operators. The guidelines include a 75% maximum occupancy limit, mandatory mask requirements in indoor public areas, social distancing measures, enhanced cleaning protocols with high-frequency touch-points sanitized at least every two hours, and guest symptom screening at entrances. Housekeeping services are limited to check-out only or upon guest request. These requirements take effect March 4, 2021, at 5:00 pm CST.
What changed
The Mississippi Gaming Commission issued Industry Letter No. 2021-01 on March 4, 2021, rescinding and replacing three prior COVID-19 industry letters (2020-01, 2020-03, 2020-05) with updated casino operating guidelines. The new guidance includes a 75% maximum occupancy limit, mandatory mask requirements in indoor public areas, social distancing measures, enhanced cleaning protocols requiring high-frequency touch-points to be sanitized at least every two hours, and guest symptom screening signage at entrances. Housekeeping services are limited to check-out only or upon guest request.
Casino operators in Mississippi must implement these updated requirements by the March 4, 2021, 5:00 pm CST effective date. Non-compliant guests and staff will be advised of requirements and warned that continued disregard may result in being asked to leave the property. Compliance staff should coordinate with facilities and security teams to deploy required signage, adjust occupancy tracking systems, and ensure staff are trained on updated cleaning and guest management procedures.
What to do next
- Limit guest occupancy to 75% of maximum
- Require masks in indoor public areas
- Clean high-frequency touch-points at least every two hours
- Post COVID-19 symptom checklist at all entrances
- Offer housekeeping room services at check-out only or upon guest request only
Archived snapshot
Apr 16, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Major General (R) Al Hopkins Allen Godfrey Chairman Executive Director Tom Gresham Commissioner
MISSISSIPPI GAMING COMMISSION Post Office Box 23577 Jackson, Mississippi 39225-3577 (601) 576-3800 INDUSTRY LETTER NO. 2021-01
March 4, 2021
TO: All Licensees, Enrolled Attorneys and Interested Parties FROM: Allen Godfrey, Executive Director RE: Operating Guidelines for COVID-19 This Industry Letter shall rescind and repeal previously issued Industry Letter No. 2020 - 01 issued on May 15, 2020, Industry Letter No. 2020 - 03 issued on June 19, 2020, and Industry Letter No. 2020 - 05 issued on July 2, 2020. All licensed casino operators shall maintain the following guidelines in order to help reduce the spread of COVID - 19:
The number of guests on the property shall be limited to no greater than 75% of the property's
maximum occupancy.All persons in indoor public areas of a casino property shall be required to wear a mask or face
shield covering the nose and mouth. Persons may remove masks temporarily while eating or drinking or when asked by casino staff for identification.Adopt measures to encourage social distancing between patrons and between staff that are not
in the same household. Appropriate signage reminding guests to practice social distancing will be placed in the casino, hotel and elevator areas.Signage will be placed at all entrances depicting a checklist of COVID-19 symptoms and
asking staff members and guests to not enter the property if their answer is "YES" to any question on the checklist.Staff members will be regularly deployed to guest and staff member touch-points for cleaning
and disinfecting. High frequency touch-points will be sanitized at least once every two hours. Staff members will be trained on proper cleaning and disinfecting protocol.Hand sanitizer will be available to guests throughout the gaming floor, and signage will be
posted asking guests to sanitize prior to playing at slot machines or gaming tables.To minimize potential hotel housekeeping team member exposure, housekeeping room services
will be offered at check-out only (or upon request by guest).Guests or staff not adhering to these requirements will be advised of the requirements and
warned that if they continue to disregard they will be asked to leave the property. These changes will go into effect on March 4, 2021, at 5:00 pm CST.
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