CSSF Warning: vivid-money.lu impersonates VIVID MONEY S.A.
Summary
The CSSF has issued a warning regarding the website www.vivid-money.lu, which is impersonating the legitimate electronic money institution VIVID MONEY S.A. The fraudulent website is using deceptive contact details, including email addresses and a French phone number, to engage in illicit activities. Consumers are advised to be cautious.
What changed
The Commission de Surveillance du Secteur Financier (CSSF) has issued a warning concerning the website www.vivid-money.lu. This website is impersonating VIVID MONEY S.A., a registered electronic money institution, and is suspected of engaging in identity theft and illicit activities. The fraudulent site uses various contact details, including info@vivid-money.lu, support@vivid-money.lu, a French phone number (+33 9 87 29 01 67), and claims an alleged registered office. The CSSF explicitly states that VIVID MONEY S.A. is not related to this fraudulent website.
Consumers and financial professionals should be aware of this impersonation and exercise extreme caution when encountering the website www.vivid-money.lu or any associated contact information. The CSSF has provided the official contact details for VIVID MONEY S.A. for verification. This notice serves to alert the public and prevent potential financial harm or fraudulent transactions resulting from the deceptive practices of the impersonating website.
What to do next
- Verify all VIVID MONEY S.A. communications against official contact details.
- Report any suspicious activity or contact with www.vivid-money.lu to the CSSF.
Source document (simplified)
Published on 13 March 2026 Warning
Warning concerning the website www.vivid-money.lu
| Warning: | Identity theft and illicit activities |
| Website used: | www.vivid-money.lu |
| Email addresses used: | info@vivid-money.lu
support@vivid-money.lu
Firstname.Lastname@vivid-money.lu |
| Phone number used: | +33 9 87 29 01 67 |
| Alleged registered office: | / |
| Note: | The website impersonates VIVID MONEY S.A. |
| **** | |
| Official contact details of the company | |
| Company name: | VIVID MONEY S.A. ยท Electronic money institution |
| Note: | The company VIVID MONEY S.A is not related to the fraudulent website. |
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