Scam Alert: Bank of Singapore Fraudulent Social Media Account
Summary
The HKMA issued a scam alert on 10 April 2026 warning members of the public about a fraudulent social media account associated with Bank of Singapore Limited. The HKMA reminded the public that banks will not send SMS or emails with embedded hyperlinks directing them to conduct transactions, nor will they request sensitive information such as login passwords or One-Time Passwords by phone, email, or SMS. Individuals who may have disclosed personal information or conducted transactions through such scams should contact their bank and report to the Hong Kong Police Force at 2860 5012.
What changed
The HKMA issued a scam alert alerting the public to a fraudulent social media account associated with Bank of Singapore Limited. The HKMA reminded the public of standard banking security practices: legitimate banks will not send SMS or emails with embedded hyperlinks to conduct transactions, and will not request sensitive information such as login passwords or One-Time Passwords via phone, email, or SMS.
Affected consumers who may have provided personal information or conducted financial transactions through fraudulent channels should contact their bank directly and report the matter to the Hong Kong Police Force at 2860 5012. Banks should remain vigilant regarding fraudulent representations using their brand and cooperate with HKMA reporting requirements.
What to do next
- Contact the relevant bank if personal information was provided or transactions were conducted
- Report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012
- Monitor HKMA website for updates on fraudulent bank websites and phishing scams
Archived snapshot
Apr 11, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Scam alert related to banks
Press Releases
10 Apr 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press release issued by the bank listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which has been reported to the HKMA. Hyperlink to the press release is available on the HKMA website.
| Bank | Type of Scam |
|---|---|
| Bank of Singapore Limited | Fraudulent social media account |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
10 April 2026
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