OCC Enforcement Actions for April 2026
Summary
The OCC released enforcement actions for April 2026 including a Consent Order against The Federal Savings Bank for deceptive practices relating to VA-guaranteed cash-out refinance loans, and two Orders of Prohibition against former associate bankers at JPMorgan Chase and BMO for embezzlement totaling over $237,000 combined. The OCC also terminated three prior enforcement actions against CNB Bank & Trust, Generations Bank, and JPMorgan Chase.
What changed
The OCC issued three new enforcement actions for April 2026. The Federal Savings Bank received a Consent Order for violations of Section 5 of the FTC Act involving deceptive practices that induced consumers into VA-guaranteed cash-out refinance loans with excessive fees, interest rates, and monthly payments. Two former associate bankers—Shaira Ahmed at JPMorgan Chase and Marissa Murillo at BMO Bank—received Orders of Prohibition for embezzling $73,000 and $164,000 respectively from customer accounts. Additionally, the OCC terminated three prior enforcement actions against CNB Bank & Trust, Generations Bank, and JPMorgan Chase Bank N.A.
Banks and banking personnel should note that the OCC continues to pursue enforcement for both consumer protection violations involving deceptive lending practices and individual accountability measures against bank employees for fiduciary breaches. The Orders of Prohibition permanently bar the named individuals from participating in the affairs of any federally-insured depository institution.
Archived snapshot
Apr 17, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
News Release 2026-28 | April 16, 2026
OCC Announces Enforcement Actions for April 2026
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WASHINGTON—The Office of the Comptroller of the Currency (OCC) today released enforcement actions for April 2026.
The OCC uses enforcement actions against banks to require the board of directors and management to take timely actions to correct the deficient practices or violations identified. Actions taken against banks are:
Consent Order against The Federal Savings Bank, Chicago, Illinois, for violations of Section 5 of the Federal Trade Commission Act relating to the bank’s deceptive acts or practices that induced consumers to obtain cash-out refinance loans guaranteed by the U.S. Department of Veterans Affairs involving significant origination fees, increased interest rates, and increased monthly payments. (Docket No. AA-ENF-2025-63)
The OCC uses enforcement actions against an institution-affiliated party (IAP) to deter, encourage correction of, or prevent violations, unsafe or unsound practices, or breaches of fiduciary duty. Enforcement actions against IAPs reinforce the accountability of individuals for their conduct regarding the affairs of a bank. The term “institution-affiliated party,” or IAP, is defined in 12 USC 1813(u) and includes bank directors, officers, employees, and controlling shareholders. Orders of Prohibition prohibit an individual from any participation in the affairs of a bank or other institution as defined in 12 USC 1818(e)(7). The OCC has taken the following actions against IAPs:Order of Prohibition against Shaira Ahmed, former Associate Banker at JP Morgan Chase Bank, National Association, Columbus, Ohio, for embezzling more than $73,000 from bank customer accounts. (Docket No. AA-ENF-2026-15)
Order of Prohibition against Marissa Murillo, former Associate Banker at BMO Bank N.A., Chicago, Illinois, for making unauthorized withdrawals from an elderly bank customer’s account, totaling more than $164,000. (Docket No. AA-ENF-2026-5)
The OCC terminates enforcement actions when a bank has demonstrated compliance with all articles of an enforcement action; or when the OCC determines that articles deemed “not in compliance” have become outdated or irrelevant to the bank’s current circumstances; or when the OCC incorporates the articles deemed “not in compliance” into a new action. The termination actions are:Order Terminating the Consent Order against CNB Bank & Trust, Carlinville, Illinois, dated June 18, 2024 (Docket No. AA-ENF-2024-47). (Docket No. AA-CE-2026-3)
Order Terminating the Formal Agreement with Generations Bank, Seneca Falls, New York, dated July 19, 2024 (Docket No. AA-NE-2024-68). (Docket No. AA-NE-2026-18)
Order Terminating the Consent Order against JPMorgan Chase Bank, N.A., Columbus, Ohio, dated March 14, 2024 (Docket No. AA-EC-2023-50). (Docket No. AA-ENF-2026-17)
To receive alerts for news releases announcing public OCC enforcement actions, subscribe to OCC Email Updates.
All OCC public enforcement actions taken since August 1989 are available for download by viewing the searchable enforcement actions database at https://apps.occ.gov/EASearch.
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