Five Hong Kong Banks - Scam Alert for Fraudulent Websites and Phishing
Summary
The Hong Kong Monetary Authority (HKMA) issued a scam alert on 23 April 2026 alerting members of the public to fraudulent websites, internet banking login screens, and phishing instant messages involving five named Hong Kong banks: The Bank of East Asia, Limited, Shanghai Commercial Bank Limited, Chong Hing Bank Limited, Chiyu Banking Corporation Limited, and Ant Bank (Hong Kong) Limited. The HKMA reminded the public that banks will not send SMS or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not ask for sensitive information such as login passwords or One-Time Passwords by phone, email, or SMS. Victims who have provided personal information or conducted financial transactions through these scams are advised to contact the relevant bank and report the matter to the Hong Kong Police Force Crime Wing Information Centre at 2860 5012.
“The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks' websites to carry out transactions.”
About this source
GovPing monitors HKMA Press Releases for new banking & finance regulatory changes. Every update since tracking began is archived, classified, and available as free RSS or email alerts — 77 changes logged to date.
What changed
The HKMA published a scam alert on 23 April 2026 identifying five Hong Kong banks affected by fraudulent activity: The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, Chiyu Banking Corporation, and Ant Bank (Hong Kong). The scams include fraudulent websites, internet banking login screens, and phishing instant messages. The alert serves as an advisory reminding the public that legitimate banks do not send SMS or emails with embedded hyperlinks to conduct transactions, nor do they request sensitive information such as login passwords or One-Time Passwords through these channels. Affected parties who have engaged with these scams should contact the relevant bank and report the incident to Hong Kong Police Force at the specified telephone number.
What to do next
- Contact the relevant bank with the information provided in the corresponding press release
- Report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012
Archived snapshot
Apr 24, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Scam alert related to banks
Press Releases
23 Apr 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.
| Bank | Type of Scam |
|---|---|
| The Bank of East Asia, Limited | Fraudulent websites and internet banking login screens |
| Shanghai Commercial Bank Limited | Fraudulent websites and internet banking login screens |
| Chong Hing Bank Limited | Fraudulent websites and internet banking login screens |
| Chiyu Banking Corporation Limited | Fraudulent websites and internet banking login screens |
| Ant Bank (Hong Kong) Limited | Phishing instant messages |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
23 April 2026
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