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Scam Alert: Fraudulent Websites and Phishing Targeting Shanghai Commercial Bank and Chong Hing Bank

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Summary

The Hong Kong Monetary Authority issued scam alerts for two banks—Shanghai Commercial Bank Limited and Chong Hing Bank Limited—following reports of fraudulent websites and internet banking login screens. The HKMA reminded the public that banks do not send SMS or emails with embedded hyperlinks requesting sensitive information such as login passwords or One-Time Passwords. Individuals who may have provided personal information through these scams should contact the relevant bank and report to the Hong Kong Police Force Crime Wing Information Centre.

What changed

The HKMA published scam alerts for two Hong Kong banks following reports of fraudulent websites and phishing attempts. The alerts target Shanghai Commercial Bank Limited and Chong Hing Bank Limited, with both banks reporting fraudulent website and internet banking login screen activity to the HKMA.

Affected consumers who may have disclosed personal or financial information through these scams should contact the relevant bank's customer service line and report the matter to Hong Kong Police Force at the contact number provided. Banks and financial institutions should monitor for impersonation attempts and ensure customers are aware of legitimate communication channels.

What to do next

  1. Contact relevant bank if personal information was provided through suspicious links
  2. Report any financial transactions made in response to scams to the bank
  3. Report to Hong Kong Police Force Crime Wing Information Centre at 2860 5012

Archived snapshot

Apr 15, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

Scam alert related to banks

Press Releases

14 Apr 2026

Scam alert related to banks

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA.  Hyperlinks to the press releases are available on the HKMA website.

Bank Type of Scam
Shanghai Commercial Bank Limited Fraudulent website and internet banking login screen
Chong Hing Bank Limited Fraudulent website and internet banking login screen

The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions.  They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).

Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

Hong Kong Monetary Authority
14 April 2026

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Last updated

Classification

Agency
HKMA
Published
April 14th, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Banks Consumers
Industry sector
5221 Commercial Banking
Activity scope
Fraud alert response Consumer scam notification Phishing prevention
Geographic scope
Hong Kong HK

Taxonomy

Primary area
Consumer Protection
Operational domain
Compliance
Topics
Cybersecurity Banking

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