Travel with Assistance Dogs: Transport Companies and Routes

Guidance

Travel with assistance dogs: transport companies and routes

Check the air, sea and rail carriers registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

From: Animal and Plant Health Agency and Department for Environment, Food & Rural Affairs Published 28 June 2016 Last updated 17 April 2026
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Airlines and airports registered to transport and check assistance dogs

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Ferry and cruise companies registered to transport assistance dogs

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Rail companies registered to transport assistance dogs

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Details

You must follow pet travel rules if you enter or return to the UK with your assistance dog.

These transport companies have agreed with the Animal and Plant Health Agency (APHA) how they’ll check assistance dogs meet pet travel rules on these routes.

If you travel from an EU country, you can use other companies and routes, but you should check they:

• accept assistance dogs

• check pets meet travel rules
  Your dog could be quarantined and you could be delayed if:

• you travel with a company that is not registered with APHA

• your assistance dog does not meet pet travel rules

Updates to this page

Published 28 June 2016 Last updated 17 April 2026
1.
17 April 2026

Updated the list of airlines and airports registered to transport and check assistance dogs.
2.
30 March 2026

Updated the contact details for Edinburgh Airport in 'Airlines and airports registered to transport and check assistance dogs'.
3.
19 March 2026

Added contact details for Manchester Airport in 'Airlines and airports registered to transport and check assistance dogs'.
4.
10 March 2026

The contact details for Birmingham Airport have been updated.
5.
26 January 2026

Updated the contact details for Glasgow Prestwick Airport.
6.
28 November 2025

Updated the list of airlines and airports registered to transport and check assistance dogs. Updated the list of ferry and cruise companies registered to transport assistance dogs.
7.
10 November 2025

Updated the list of ferry and cruise companies registered to transport assistance dogs.
8.
24 October 2025

Updated the list of airlines and airports registered to transport and check assistance dogs.
9.
3 October 2025

Updated the list of airlines and airports registered to transport and check assistance dogs.
10.
3 September 2025

Updated the list of ferry and cruise companies registered to transport assistance dogs.
11.
18 July 2025

Updated the list of airlines and airports registered to transport and check assistance dogs.
12.
26 June 2025

Updated the list of airlines and airports registered to transport and check assistance dogs.
13.
19 May 2025

List for cruise companies registered to transport assistance dogs updated.
14.
18 March 2025

Removed Manchester Airport from HTML guidance on Airlines and airports registered to transport and check assistance dogs, under paragraph 2. Airports approved to check assistance dogs meet travel rules.
15.
7 February 2025

Updated entries in 'Airlines and airports registered to transport and check assistance dogs' attachment.
16.
14 January 2025

Updated the list of airlines and airports registered to transport and check assistance dogs.
17.
26 November 2024

Updated the list of ferry and cruise companies registered to transport assistance dogs.
18.
25 October 2024

The list of airports registered to check assistance dogs has been updated.
19.
21 October 2024

Updated the list of airlines and airports registered to transport and check assistance dogs.
20.
2 August 2024

Updated the list of airlines and airports registered to transport and check assistance dogs. Updated the list of ferry and cruise companies registered to transport assistance dogs.
21.
3 July 2024

In Ferry and cruise companies registered to transport assistance dogs, added entries for MSC Group x 11 to 2.1 Cruise Routes and vessel names x 5 for MSC to 2.2 Cruise Ships.
22.
31 May 2024

Added SATA Internacional - Azores Airlines S.A. to the list of airlines and airports registered to transport and check assistance dogs.
23.
24 May 2024

Updated the list of airlines and airports registered to transport and check assistance dogs by removing Dundee Airport.
Ferry route from UK added to 'Ferry routes and companies'. Updated lists of cruise routes and cruise ships.
24.
22 April 2024

Updated the list of airlines and airports registered to transport and check assistance dogs.
25.
18 March 2024

Updated the list of airlines and airports registered to transport and check assistance dogs.
26.
1 March 2024

Updated the list of airlines and airports registered to transport and check assistance dogs.
27.
8 January 2024

Updated the list of airlines and airports registered to transport and check assistance dogs.
28.
15 December 2023

Updated details for Brussels Airlines in the list of airlines and airports registered to transport and check assistance dogs.
29.
16 November 2023

Updated the list of airlines and airports registered to transport and check assistance dogs.
30.
18 September 2023

Updated email address for London Heathrow Airport on the list 'Airlines and airports registered to transport and check assistance dogs'.
31.
21 July 2023

Amended the list for 'Ferry and cruise companies registered to transport assistance dogs'.
32.
23 June 2023

Added Norwegian Cruise Line vessels to the list of cruise ships registered to transport assistance dogs with their owners.
33.
23 June 2023

Removed the P&O Ferries route from Zeebrugge to Hull from the list of ferry and cruise companies registered to transport assistance dogs.
34.
9 December 2022

Norse Atlantic Airways UK and Norse Atlantic Airways AS are registered to transport and check assistance dogs.
35.
2 November 2022

Added 'Arvia' to the list of P&O Cruise ships registered to transport assistance dogs with their owners.
36.
21 October 2022

Updated the pet checker details and phone numbers for Aberdeen airport.
37.
13 October 2022

Removed Doncaster Sheffield airport as it has ceased transporting and checking assistance dogs ahead of its closure.
38.
27 September 2022

BA CityFlyer added to list of airports and airlines registered to transport and check assistance dogs.
39.
18 August 2022

Updated the list of ferry and cruise companies registered to transport assistance dogs with their owners.
40.
13 June 2022

We have updated London Southend Airport's record.
41.
17 May 2022

Updated the airlines and airports registered to transport and check assistance dogs. Added Swiss International Air Lines Ltd.
42.
11 May 2022

Updated the airlines and airports registered to transport and check assistance dogs.
43.
22 April 2022

Updated the airlines and airports registered to transport and check assistance dogs.
44.
8 April 2022

We have updated the approved pet checker and airlines who are registered with APHA to transport and check assistance dogs.
45.
9 February 2022

Updated the airlines and airports registered to transport and check assistance dogs.
46.
17 January 2022

Updated the details for British Airways in the airlines and airports registered to transport and check assistance dogs list.
47.
30 December 2021

Updated the airlines and airports registered to transport and check assistance dogs.
48.
22 December 2021

Edited Airports approved to check assistance dogs meet travel rules - London City airport has removed its temporary suspension on accepting recognised assistance dogs.
49.
9 December 2021

We have added 3 Fred Olsen cruise ships that are now registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.
50.
26 November 2021

We have removed Blackpool Airport's details from the approved airports list.
51.
3 November 2021

Updated the list of airlines registered to transport and check assistance dogs.
52.
14 October 2021

Updated the list of airlines registered to transport and check assistance dogs.
53.
20 September 2021

Added Cyprus airways to the list of airlines and airports registered to check and transport assistance dogs. Updated the contact details for the travel company approved to check assistance dogs at London Stansted.
54.
13 August 2021

We have updated the approved pet checker and airlines who are registered with APHA to transport and check assistance dogs.
55.
30 July 2021

Updated list of airlines registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.
56.
19 July 2021

Added 2 new entries for the Netherlands to London by rail.
57.
19 July 2021

Removed Cruise and Maritime Voyages, which includes Magellan and MV Azores, from ferry and cruise companies list.
58.
8 July 2021

Edited Airports approved to check assistance dogs meet travel rules - London City airport has temporarily suspended acceptance of recognised assistance dogs.
59.
22 June 2021

Updated the list of airlines and airports registered to transport and check assistance dogs.
60.
10 January 2020

Updated the contact details for East Midlands Airport.
61.
27 August 2019

Changed name of Thomson Airways to TUI
62.
2 August 2019

Added Oceania cruises from New York to Southampton under the cruise route heading.
63.
28 June 2019

Updated entries for OCS Group, Anglo EU Pets and Cardiff Airport Special Assistance Team.
64.
21 June 2019

Updated the entry for Exeter Airport.
65.
3 June 2019

Updated the contact details for Newquay airport (Cornwall).
66.
15 April 2019

Updated the list of cruise ships that are registered to transport assistance dogs with their owners.
67.
4 December 2018

Added Air Europa to the airline attachment.
68.
9 July 2018

Added Air France and amended the cruise ships listed under Azamara Club Cruises and Royal Carribean.
69.
25 May 2018

Added Disney Cruise Line.
70.
27 March 2018

Added entry for Norwegian Air UK Ltd.
71.
1 March 2018

Updated the entry for London Gatwick.
72.
30 November 2017

Updated entries for Singapore Airlines, Primera Air Scandinavia and Primera Air Nordic.
73.
18 September 2017

Updated the entry for Turkish Airlines.
74.
12 September 2017

Updated entry for Cruise & Maritime Voyages.
75.
29 June 2017

Added Gatwick to Air Canada's entry.
76.
9 February 2017

Updated contact details for Liverpool John Lennon.
77.
20 December 2016

Updated the entry for Aeroflot Russian Airlines.
78.
18 November 2016

Added Cathay Pacific to the airline list.
79.
4 November 2016

Added BMI regional and Turkish Airlines to the list of airlines registered to transport and check assistance dogs.
80.
19 October 2016

Added AIDA Cruises to the list of cruise ships.
81.
27 September 2016

Updated airline list of assistance routes.
82.
16 September 2016

Updated the airlines and airports list.
83.
15 September 2016

Added Blue Air to the list of airlines.
84.
12 August 2016

Added El Al Israeli to the list of airlines registered to transport assistance dogs.
85.
1 July 2016

Updated the Continental Airline and United Airlines entry as they have merged.
86.
28 June 2016

First published.

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