Westminster Awards £960k Income Manager Contract to HeyCentric
Summary
Westminster City Council awarded a £960,000 contract to HeyCentric for a payment and income management platform. The contract was awarded on 31 March 2026 via the compliant CCS G Cloud 14 framework (RM1557.14) following a single-tender procedure. The platform will process high-volume business-critical receipts including bank transfers, card, and cheque payments across all council directorates.
What changed
Westminster City Council awarded HeyCentric a £960,000 contract for an income management and payment platform to process high-volume receipts across all council directorates. The contract was awarded on 31 March 2026 through the Crown Commercial Service G Cloud 14 framework following a single-tender procedure, with one SME tender received.
This is a routine procurement notice with no compliance implications for external parties. The contract is value-exclusive of VAT and covers the full lifecycle of income collections including allocation and reconciliation across multiple payment channels. No options or EU funding are involved.
Archived snapshot
Apr 17, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Contract
P678 WCC Contract for Income Manager
- Westminster City Council F03: Contract award notice
Notice identifier: 2026/S 000-034921
Procurement identifier (OCID): ocds-h6vhtk-0684a5
Published 16 April 2026, 9:33pm
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Contents
one. Contracting authority Press escape key to exit two. Object four. Procedure five. Award of contract six. Complementary information
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Section one: Contracting authority
one.1) Name and addresses
Westminster City Council
64 Victoria Street
London
SW1E 6QP
procurementteam@westminster.gov.uk
Country
United Kingdom
Region code
UKI32 - Westminster
Internet address(es)
Main address
https://wcc.ukp.app.jaggaer.com
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
P678 WCC Contract for Income Manager
Reference number
PRJ_30786
two.1.2) Main CPV code
Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Council require a payment and income management platform to underpin end to end income collections across all directorates. It will process high volume, business critical receipts (bank transfers, card, cheque etc) and orchestrate allocation and reconciliation across multiple channels.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £960,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Council require a payment and income management platform to underpin end to end income collections across all directorates. It will process high volume, business critical receipts (bank transfers, card, cheque etc) and orchestrate allocation and reconciliation across multiple channels.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations Explanation:
Award via compliant framework, CCS G Cloud 14 (RM1557.14)
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Title
P678 WCC Contract for Income Manager
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 March 2026
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HeyCentric
Kestrel Court, Harbour Road
Bristol
BS20 7AN
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £960,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court of Justice
The Royal Court of Justice, The Strand
London
WC2A 2LL
Country
United Kingdom
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