Specialist Care Framework Contract Awarded for £78 Million
Summary
Telford & Wrekin Council has awarded a Specialist Care Framework contract valued at £78 million. This notice serves as a contract award announcement for services related to learning disabilities, autism, mental health, and acquired brain injury needs.
What changed
This notice announces the award of a Specialist Care Framework contract by Telford & Wrekin Council, with an estimated total value of £78 million. The framework is designed to procure specialist care services for adults with learning disabilities, autism, mental health conditions, and acquired brain injuries. The contract award covers three lots: Living Well, Regulated Community Support, and Specialist Complex Community Support.
This is a contract award notice, indicating that the procurement process has concluded and contracts have been awarded. Regulated entities involved in providing specialist care services within the specified categories should note the award and the contracting authority. No specific compliance actions or deadlines are indicated for external parties in this notice, as it reports on a completed procurement action by the contracting authority.
Source document (simplified)
Award
The Specialist Care Framework
- Borough of Telford & Wrekin UK6: Contract award notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-024570
Procurement identifier (OCID): ocds-h6vhtk-052220 (view related notices)
Published 18 March 2026, 12:42pm
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Contents
Scope Lots (3)
- Lot 1. Living Well
- Lot 2. Regulated Community Support
- Lot 3. Specialist Complex Community Support
Contracts (3)
- Contract 2
- Contract 3
- Contract 4
Information about tenders Submission Procedure Supplier Contracting authority
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Reference
TWC001199
Description
Telford & Wrekin Council are looking to receive applications from Providers to join a multiprovider
Framework to deliver specialist care services for Adults with Learning Disabilities,
Autism, Mental Health and Acquired Brain Injury needs, in suitable locations.
We want to work with established, experienced providers who deliver a curious,
compassionate and solution focused approach central to delivering a person-centred
service.
Community Led support (including that delivered by partners in the Voluntary and
Community Sector)
Living Well forms the basis of all Lots.
The principles and ethos of Living Well apply whether someone has complex needs or
lower-level needs. We want people to be part of the community in which they live.
This is not typically regulated provision and is provided to people with:
Learning disabilities
Autism
Mental Health
Acquired Brain Injury
The value of the Framework will be shared across all Lots.
Commercial tool
Establishes an open framework
What is an open framework?
Lot 1. Living Well
Description
Community Led support (including that delivered by partners in the Voluntary and Community Sector)
Living Well forms the basis of all Lots.
The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live.
This is not typically regulated provision and is provided to people with:
● Learning disabilities
● Autism
● Mental Health
● Acquired Brain Injury
The value of the Framework will be shared across all Lots.
Lot 2. Regulated Community Support
Description
For people with moderate level needs.
This includes regulated provision in relation to:
• Learning disabilities
• Autism
• Mental health
• Acquired Brain Injury
The value of the Framework will be shared across all Lots.
Lot 3. Specialist Complex Community Support
Description
Support for people with high level support needs.
This includes provision for people with:
• Learning disabilities
• Autism
• Mental health
• Acquired Brain Injury
• Overnight support
In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis.
The value of the Framework will be shared across all Lots.
Contract 2
Lots
Lot 1. Living Well
Lot 2. Regulated Community Support
Lot 3. Specialist Complex Community Support
Supplier
Contract value
- £65,000,000 excluding VAT
- £78,000,000 including VAT Framework lot values may be shared with other lots
Above the relevant threshold
Award decision date
18 March 2026
Date assessment summaries were sent to tenderers
18 March 2026
Earliest date the contract will be signed
23 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- 2 years
Main procurement category
Services
CPV classifications
Health and social work services
Contract locations
- UKG21 - Telford and Wrekin
Contract 3
Lots
Lot 1. Living Well
Lot 2. Regulated Community Support
Lot 3. Specialist Complex Community Support
Supplier
Contract value
- £65,000,000 excluding VAT
- £78,000,000 including VAT Framework lot values may be shared with other lots
Above the relevant threshold
Award decision date
18 March 2026
Date assessment summaries were sent to tenderers
18 March 2026
Earliest date the contract will be signed
23 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- 2 years
Main procurement category
Services
CPV classifications
Health and social work services
Contract locations
- UKG21 - Telford and Wrekin
Contract 4
Lots
Lot 3. Specialist Complex Community Support
Supplier
Contract value
- £65,000,000 excluding VAT
- £78,000,000 including VAT Framework lot values may be shared with other lots
Above the relevant threshold
Award decision date
18 March 2026
Date assessment summaries were sent to tenderers
18 March 2026
Earliest date the contract will be signed
23 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- 2 years
Main procurement category
Services
CPV classifications
Health and social work services
Contract locations
- UKG21 - Telford and Wrekin
Information about tenders
Lot 1. Living Well
- 80 tenders received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Regulated Community Support
- 80 tenders received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Lot 3. Specialist Complex Community Support
- 29 tenders received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Supplier
Creative Support Ltd
- Public Procurement Organisation Number: PQBH-3597-XBJD 131 Wellington Road South
Stockport
SK1 3TS
United Kingdom
Email: Tenders.email@creativesupport.co.uk
Region: UKD35 - Greater Manchester South East
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2
Contract 3
Contract 4
Contracting authority
Borough of Telford & Wrekin
- Public Procurement Organisation Number: PHHD-5776-GZNN Darby House, Telford Town Centre, Lawn Central,
Telford, Shropshire
TF3 4JA
United Kingdom
Email: marketsustainability@telford.gov.uk
Website: http://www.telford.gov.uk
Region: UKG21 - Telford and Wrekin
Organisation type: Public authority - sub-central government
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