Department for Education IVR and Video Services Contract Award
Summary
The UK Department for Education has awarded a 2-year contract for Interactive Voice Response (IVR) and Video managed services to Premier Business Audio Ltd. The contract is valued at £58,300 excluding VAT and is below the relevant procurement threshold.
What changed
This notice details a contract award by the UK Department for Education to Premier Business Audio Ltd for Interactive Voice Response (IVR) and Video managed services. The contract, valued at £58,300 excluding VAT (£69,960 including VAT), has a duration of two years, running from June 16, 2026, to June 15, 2028. The procurement was conducted under a limited competition procedure and falls below the relevant threshold for mandatory public tender.
This is an informational notice regarding a specific contract award. It does not impose new regulatory obligations on other entities. Companies involved in providing similar services may note the supplier and the contracting authority for potential future opportunities or market intelligence. No specific actions are required from compliance officers based on this notice.
Source document (simplified)
Contract
PremierCX IVR and Video 2 year contract (con_30997)
- Department for Education UK7: Contract details notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-025498
Procurement identifier (OCID): ocds-h6vhtk-066fb2
Published 19 March 2026, 6:04pm
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Contents
Scope Contract 1. PremierCX IVR and Video 2 year contract (con 30997) Procedure Supplier Contracting authority
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Reference
con_30997
Description
Interactive Voice Response (IVR) and Media managed services.
Contract 1. PremierCX IVR and Video 2 year contract (con_30997)
Supplier
Contract value
- £58,300 excluding VAT
- £69,960 including VAT Below the relevant threshold
Date signed
18 March 2026
Contract dates
- 16 June 2026 to 15 June 2028
- 2 years
Main procurement category
Services
CPV classifications
Telecommunications services
Procedure
Procedure type
Below threshold - limited competition
Supplier
Premier Business Audio Ltd
Laverstoke Grange Laverstoke
Whitchurch
RG28 7PF
United Kingdom
Email: contact@premiercx.co.uk
Region: UKJ37 - North Hampshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. PremierCX IVR and Video 2 year contract (con_30997)
Contracting authority
Department for Education
- Public Procurement Organisation Number: PDZG-3487-DPVD Sanctuary Buildings, 20 Great Smith Street
London
SW1P3BT
United Kingdom
Email: Contract-Grant.DATA@education.gov.uk
Website: https://www.gov.uk/government/organisations/department-for-education/about/procurement
Region: UKI32 - Westminster
Organisation type: Public authority - central government
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