Changeflow GovPing Trade & Sanctions Department for Education IVR and Video Services...
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Department for Education IVR and Video Services Contract Award

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Published March 19th, 2026
Detected March 19th, 2026
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Summary

The UK Department for Education has awarded a 2-year contract for Interactive Voice Response (IVR) and Video managed services to Premier Business Audio Ltd. The contract is valued at £58,300 excluding VAT and is below the relevant procurement threshold.

What changed

This notice details a contract award by the UK Department for Education to Premier Business Audio Ltd for Interactive Voice Response (IVR) and Video managed services. The contract, valued at £58,300 excluding VAT (£69,960 including VAT), has a duration of two years, running from June 16, 2026, to June 15, 2028. The procurement was conducted under a limited competition procedure and falls below the relevant threshold for mandatory public tender.

This is an informational notice regarding a specific contract award. It does not impose new regulatory obligations on other entities. Companies involved in providing similar services may note the supplier and the contracting authority for potential future opportunities or market intelligence. No specific actions are required from compliance officers based on this notice.

Source document (simplified)

Contract

PremierCX IVR and Video 2 year contract (con_30997)

Notice identifier: 2026/S 000-025498

Procurement identifier (OCID): ocds-h6vhtk-066fb2

Published 19 March 2026, 6:04pm

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Contents

Scope Contract 1. PremierCX IVR and Video 2 year contract (con 30997) Procedure Supplier Contracting authority

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Reference

con_30997

Description

Interactive Voice Response (IVR) and Media managed services.

Contract 1. PremierCX IVR and Video 2 year contract (con_30997)

Supplier

Contract value

  • £58,300 excluding VAT
  • £69,960 including VAT Below the relevant threshold

Date signed

18 March 2026

Contract dates

  • 16 June 2026 to 15 June 2028
  • 2 years

Main procurement category

Services

CPV classifications

Telecommunications services

Procedure

Procedure type

Below threshold - limited competition

Supplier

Premier Business Audio Ltd

Laverstoke Grange Laverstoke

Whitchurch

RG28 7PF

United Kingdom

Email: contact@premiercx.co.uk

Region: UKJ37 - North Hampshire

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. PremierCX IVR and Video 2 year contract (con_30997)

Contracting authority

Department for Education

  • Public Procurement Organisation Number: PDZG-3487-DPVD Sanctuary Buildings, 20 Great Smith Street

London

SW1P3BT

United Kingdom

Email: Contract-Grant.DATA@education.gov.uk

Website: https://www.gov.uk/government/organisations/department-for-education/about/procurement

Region: UKI32 - Westminster

Organisation type: Public authority - central government

Named provisions

Scope Contract 1. PremierCX IVR and Video 2 year contract (con 30997)

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
UK Government
Published
March 19th, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor
Document ID
2026/S 000-025498

Who this affects

Industry sector
5170 Telecommunications
Activity scope
Telecommunications Services
Threshold
Below the relevant threshold
Geographic scope
United Kingdom GB

Taxonomy

Primary area
Government Contracting
Operational domain
Procurement
Topics
Telecommunications Services Public Procurement

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