Carers Support Services Contract Award - North Tyneside Council
Summary
North Tyneside Borough Council has awarded contracts for carers support services under the Procurement Act 2023. Two contracts were awarded via open procurement: Lot 1 for Adult Carers Support (£1,015,560 total value over 3 years) to The North Tyneside Carers Centre, and Lot 2 for Young Carers Support (£80,900 annually, dependent on annual funding with break clause). The standstill period ends 27 April 2026 with contract commencement 1 May 2026.
What changed
North Tyneside Borough Council has formally awarded two contracts for carers support services following an open procurement process under the Procurement Act 2023. Lot 1 (Adult Carers Support) is valued at £1,015,560 excluding VAT over 3 years (potentially extending to 5 years) and has been awarded to The North Tyneside Carers Centre. Lot 2 (Young Carers Support) is valued at £80,900 annually, dependent on annual funding, with a 3-year term and annual review provisions.
For affected parties including care providers, charities, and social services organisations, this notice marks the completion of a procurement exercise. The standstill period runs until 27 April 2026, after which the contracts become effective on 1 May 2026. Organisations providing similar services should monitor Find a Tender for future opportunities with the Council.
What to do next
- Monitor Find a Tender for future procurement opportunities
- Review assessment summaries during standstill period if participated in tender
Archived snapshot
Apr 15, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Award
Carers Support Services
- North Tyneside Borough Council UK6: Contract award notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-034434
Procurement identifier (OCID): ocds-h6vhtk-0591b6 (view related notices)
Published 15 April 2026, 6:06pm
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Contents
Scope Lots (2)
- Lot 1. Lot 1 - Adult Carers Support
- Lot 2. Lot 2 - Young Carers Support
Contracts (2)
- Contract 1. Lot 1 - Adult Carers Support
- Contract 2. Lot 2 -Young Carers Support
Information about tenders Procedure Supplier Contracting authority
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Reference
OPEN20251527
Description
Provision for a carers support and information service for unpaid carers living in North Tyneside - 2 Lots
Lot 1 - Adult Carers Support Value £203,112 annually
Lot 2 -Young Carers Support Value £80,900 annually
A separate contract is awarded for each Lot
Lot 1 - 3 year contract with the option to extend by 2 x 12 month periods.
Lot 2 - 3 year contract with the option to extend by 2 x 12 month periods. This contract is dependent on annual funding and will be reviewed on an annual basis with a break clause each year.
Procured via an Open Procurement process under the Procurement Act 2023
Lot 1. Lot 1 - Adult Carers Support
Description
The Service is to provide support to meet the duties to Carers identified in the Care Act 2014 by delaying and reducing the need for care and support for individuals and by supporting Carers to access the right type of support when they need it.£203,112 annually
Lot 2. Lot 2 - Young Carers Support
Description
The Service is to improve and maintain the health and wellbeing of young carers.£80,900 annually
Contract 1. Lot 1 - Adult Carers Support
Lots
Lot 1. Lot 1 - Adult Carers Support
Supplier
Contract value
- £1,015,560 excluding VAT
- £1,218,672 including VAT Above the relevant threshold
Award decision date
15 April 2026
Date assessment summaries were sent to tenderers
15 April 2026
Standstill period
- End: 27 April 2026
- 9 working days
Earliest date the contract will be signed
28 April 2026
Contract dates (estimated)
- 1 May 2026 to 30 April 2029
- Possible extension to 30 April 2031
- 5 years Description of possible extension:
3 year contract with the option to extend by 2 x 12 month periods.
Main procurement category
Services
CPV classifications
Social services
Contract locations
- UKC22 - Tyneside
Contract 2. Lot 2 -Young Carers Support
Lots
Lot 2. Lot 2 - Young Carers Support
Supplier
Contract value
- £404,500 excluding VAT
- £485,400 including VAT Above the relevant threshold
Award decision date
15 April 2026
Date assessment summaries were sent to tenderers
15 April 2026
Standstill period
- End: 27 April 2026
- 9 working days
Earliest date the contract will be signed
28 April 2026
Contract dates (estimated)
- 1 May 2026 to 30 April 2029
- Possible extension to 30 April 2031
- 5 years Description of possible extension:
3 year contract with the option to extend by 2 x 12 month periods.
This contract will be dependent on annually funding and will therefore be reviewed on an annual basis with a break clause each year.
Main procurement category
Services
CPV classifications
Social services
Contract locations
- UKC22 - Tyneside
Information about tenders
Lot 1. Lot 1 - Adult Carers Support
- 2 tenders received
- 2 tenders assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Lot 2. Lot 2 - Young Carers Support
- 3 tenders received
- 2 tenders assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
THE NORTH TYNESIDE CARERS CENTRE
- Companies House: 03130902
- Public Procurement Organisation Number: PRQY-9857-NYCW Wallsend Customer First Centre Floor 2
Wallsend
NE28 8JR
United Kingdom
Email: enquiries@ntcarers.co.uk
Website: http://www.northtynesidecarers.org.uk
Region: UKC22 - Tyneside
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 1 - Adult Carers Support
Contract 2. Lot 2 -Young Carers Support
Contracting authority
North Tyneside Borough Council
- Public Procurement Organisation Number: PYBQ-4733-WWLW Quadrant
North Tyneside
NE27 0BY
United Kingdom
Email: strategic.procurement@northtyneside.gov.uk
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government
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