Govia Thames Link Railway - Maximo Licences, Support, Hosting Contract Award
Summary
Govia Thames Link Railway Limited has awarded a contract valued at £2.37 million for Maximo software licences, support, and hosting to ARCADIS GEN UK LIMITED. This direct award is an extension to cover the upgrade to version 9 while a full tender process is undertaken.
What changed
Govia Thames Link Railway Limited has issued a contract award notice for the provision of licences, support, and hosting for its Maximo Enterprise Asset Management Software. The contract, valued at £2,374,381.20 including VAT, has been directly awarded to ARCADIS GEN UK LIMITED. This award is justified as an extension due to delays in the tendering process caused by the upgrade from Maximo version 7.6 to version 9, requiring an additional one-year extension.
This notice serves as an award confirmation and does not impose new direct obligations on regulated entities outside of the contracting parties. However, it highlights a common procurement scenario where extensions are used to manage software upgrades and transitions. Companies involved in government IT procurement should note the use of direct awards under specific justifications, particularly for essential software and system upgrades, and the importance of managing tender processes effectively to avoid such extensions.
Source document (simplified)
Award
Provision of licences, support & hosting of Maximo
- Govia Thames Link Railway Limited UK5: Transparency notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-024134
Procurement identifier (OCID): ocds-h6vhtk-066c69
Published 17 March 2026, 2:37pm
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Contents
Scope Contract 1. Provision of licences, support & hosting of Maximo Other information Procedure Supplier Contracting authority
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Reference
GTR0921
Description
Hosting, Support and Licences (via IBM) for the Maximo software – EAMS (Enterprise Asset Management Software)
Contract 1. Provision of licences, support & hosting of Maximo
Supplier
Contract value
- £1,978,651 excluding VAT
- £2,374,381.20 including VAT Above the relevant threshold
Earliest date the contract will be signed
27 March 2026
Contract dates (estimated)
- 28 March 2026 to 18 March 2027
- 11 months, 22 days
Main procurement category
Goods
CPV classifications
Software package and information systems
Contract locations
- UKI31 - Camden and City of London
Conflicts assessment prepared/revised
Yes
Procedure type
Direct award
Special regime
Utilities
Direct award justification
Additional or repeat goods, services or works - extension or partial replacement
Due to the current version 7.6 being upgraded to version 9 has delay the tending process requiring a further 1 years extension, whilst a full tender is undertaken
ARCADIS GEN UK LIMITED
- Companies House: 05917160 80 Fenchurch Street,
London,
EC3M 4BY
United Kingdom
Contact name: Daniel Sayek
Telephone: 020 7812 2000
Email: daniel.sayek@arcadis.com
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of licences, support & hosting of Maximo
Govia Thames Link Railway Limited
- Public Procurement Organisation Number: PCNW-8528-NRRP Monument Place, 24 Monument Street
London
EC3R 8AJ
United Kingdom
Contact name: Darren Pallett
Telephone: 07815016610
Email: Darren.pallett@gtrailway.com
Region: UKI31 - Camden and City of London
Organisation type: Private utility
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