IHI Awarded £1.18M NHS Quality Improvement Contract
Summary
North East London NHS Foundation Trust (NELFT) has awarded a contract valued at £987,127 excluding VAT (£1,184,553 including VAT) to the Institute for Healthcare Improvement (IHI) for quality improvement partnership services. The contract runs from 1 June 2026 to 31 May 2027, with possible extension to 31 May 2029. Seven tenders were received under a competitive flexible procedure, with the standstill period ending 1 May 2026 and the earliest signature date set for 7 May 2026.
“A strategic partner to help embed QI as a business. Strategy has been emphasised since 2023, as it is still currently an add-on in business-as-usual work at the Trust.”
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What changed
North East London NHS Foundation Trust has awarded a strategic quality improvement partnership contract to the Institute for Healthcare Improvement, a US-based organisation headquartered in Boston, MA. The contract, valued at £987,127 excluding VAT, was awarded through a competitive flexible procurement procedure following receipt of seven tender submissions. The standstill period runs until 1 May 2026, with the contract expected to be signed from 7 May 2026 and services commencing 1 June 2026.
NHS trusts and public sector bodies undertaking quality improvement procurement should note that the awarded scope focuses on embedding QI as a business strategy and developing a NELFT-specific quality management system methodology. The contract's optional extension to May 2029 provides for a potential three-year engagement period.
Archived snapshot
Apr 22, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Award
NELFT Quality Improvement Partner
- North East London NHS Foundation Trust UK6: Contract award notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-036819
Procurement identifier (OCID): ocds-h6vhtk-058620 (view related notices)
Published 22 April 2026, 4:56pm
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Contents
Scope Contract 1. NELFT Quality Improvement Partner Information about tenders Submission Procedure Supplier Contracting authority
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Scope
Reference
C381678
Description
A strategic partner to help embed QI as a business. Strategy has been emphasised since 2023, as it is still currently an add-on in business-as-usual work at the Trust. We are now seeking to appoint a strategic QI and quality management system partner, to support the development and implementation of a “NELFT method” for improvement and transformation of our quality management system. This will help us where quality becomes our business strategy to meet the needs of our population and the complex challenges we will face as an organisation now and in the future.
Contract 1. NELFT Quality Improvement Partner
Supplier
Contract value
- £987,127 excluding VAT
- £1,184,553 including VAT Above the relevant threshold
Award decision date
22 April 2026
Date assessment summaries were sent to tenderers
22 April 2026
Standstill period
- End: 1 May 2026
- 8 working days
Earliest date the contract will be signed
7 May 2026
Contract dates (estimated)
- 1 June 2026 to 31 May 2027
- Possible extension to 31 May 2029
- 3 years Description of possible extension:
This Contract shall expire Three years from the Actual Services Commencement Date
Main procurement category
Services
CPV classifications
Recruitment services
Information about tenders
- 7 tenders received
- 7 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 6 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Supplier
Institute for Healthcare Improvement
- Public Procurement Organisation Number: PRLV-2386-ZQVW 53 State St, 19th Floor Boston, MA
Boston
02109
United States
Email: info@ihi.org
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. NELFT Quality Improvement Partner
Contracting authority
North East London NHS Foundation Trust
- Public Procurement Organisation Number: PHHT-9556-BWJJ CEME Centre - West Wing, Marsh Way
Essex
RM13 8GQ
United Kingdom
Email: procurement@nelft.nhs.uk
Website: https://www.nelft.nhs.uk
Region: UKI52 - Barking & Dagenham and Havering
Organisation type: Public authority - central government
Named provisions
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