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Northern Ireland Housing Executive - Response Maintenance Procurement

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Published March 13th, 2026
Detected March 14th, 2026
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Summary

The Northern Ireland Housing Executive has published a procurement notice for response maintenance services in the South and Belfast areas. The notice outlines updated specifications, revised schedules of rates, and adjusted KPI targets for potential bidders.

What changed

The Northern Ireland Housing Executive has issued a procurement notice (2026/S 000-023233) for response maintenance services across four lots in the South and Belfast regions. This notice details significant changes to tender documents, including an updated specification, a revised Schedule of Rates from v6.3 (2007) to v8 (2022), adjusted KPI targets (90-95% to 85-90%), and modified performance damages assessment from monthly to quarterly averages. The procurement also emphasizes social value outcomes as per Procurement Policy Note 01/21.

Companies interested in bidding must review the updated tender documents carefully. The changes to KPI targets and performance damages assessment represent a substantive shift in how service delivery will be measured and penalized. While no specific compliance deadline is stated for bidders, the publication of this notice indicates the procurement process is underway, and interested parties should prepare their submissions according to the forthcoming tender documents. Failure to meet the revised performance metrics could result in financial penalties.

What to do next

  1. Review updated tender specifications and Schedule of Rates for response maintenance services.
  2. Assess impact of adjusted KPI targets and performance damages assessment on service delivery and potential penalties.
  3. Prepare bids considering social value objectives outlined in the procurement notice.

Penalties

Performance damages expected to be assessed on a quarterly average rather than a monthly basis.

Source document (simplified)

Planning

Response Maintenance (South and Belfast Areas)

Notice identifier: 2026/S 000-023233

Procurement identifier (OCID): ocds-h6vhtk-066a69

Published 13 March 2026, 5:49pm

Watch this notice

Contents

Scope Lots (4)
- Lot 1. South West (South Region)
- Lot 2. South Belfast (Belfast Region)
- Lot 3. East Belfast (Belfast Region)
- Lot 4. South Down
Participation Submission Other information Procedure Contracting authority

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Reference

P1144

Description

The lot contracts will deliver responsive maintenance, emergency repairs, void property works, civil engineering, asbestos services, fire safety works, and associated inspections across the Contracting Authority's properties within the relevant region.

The Suppliers will provide a 24/7/365 responsive repairs service, undertake technical and compliance inspections, manage multi‑trade repair tasks, and support statutory landlord obligations. Services include working in occupied and unoccupied homes, communal areas, and Contracting Authority-owned land and buildings.

The Suppliers must meet extensive requirements in health and safety, customer care, IT integration, appointments, reporting, social value, environmental sustainability, and performance management, and must collaborate with the Contracting Authority. No minimum volume of work is guaranteed.

In accordance with the Procurement Policy Note 01/21 – Social Value in Procurement, this Contract will deliver measurable social value outcomes. Under this Procurement Suppliers will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and Award Criteria may relate, in particular, to social value.

Information relating to the Pre-Tender Estimate will be provided within the Tender Notice and associated tender documents.

It is expected that the following changes may be made to the associated tender documents:

  • Updated specification(s)

  • Revised Schedule of Rates from v6.3 (2007) to v8 (2022)

  • KPI Targets adjusted from 90–95% range to 85–90%

  • MAP adjusted from 80–90% range to 80–85%

  • Performance damages expected to be assessed on a quarterly average rather than a monthly basis

  • Inclusion of mechanism(s) for ongoing collaboration and joint improvement planning

  • 5-year flat contract term

Full details of the Scope and any associated changes will be set out in the associated tender documents.

The content of this notice is indicative only and subject to change with or without notice.

Total value (estimated)

  • £143,742,831.98 excluding VAT
  • £172,491,398.37 including VAT Above the relevant threshold

Main procurement category

Works

CPV classifications

Construction work

Site preparation work

Demolition work

Works for complete or part construction and civil engineering work

Building construction work

Bathrooms construction work

Roof repair and maintenance work

Asbestos-removal work

Building installation work

Electrical installation work

Fire-alarm system installation work

Plumbing and sanitary works

Fencing, railing and safety equipment installation work

Fire-prevention installation works

Fireproofing work

Mechanical installations

Building completion work

Installation of fitted kitchens

Overhaul and refurbishment work

Refurbishment work

Repair and maintenance services

Repair and maintenance services of building installations

Building services

Building-inspection services

Technical testing, analysis and consultancy services

Asbestos removal services

Technical inspection services

Plastering work

Joinery and carpentry installation work

Floor and wall covering work

Painting and glazing work

Other building completion work

Lot constraints

Maximum number of lots a supplier can be awarded: 2

Description of how multiple lots may be awarded:

Suppliers are permitted to tender for all Lots but are restricted to winning a maximum of one Lot when the award sequence is initially run.

In circumstances where the award sequence must be reopened the Contracting Authority may award a maximum of two Lots to the same Supplier.

Suppliers cannot win more than one Belfast Lot. However, the Contracting Authority reserves the right to award up to two Belfast Lots to the same Supplier only where no other compliant tender remains.

Not the same for all lots

Contract dates are shown in Lot sections, because they are not the same for all lots.

Lot 1. South West (South Region)

Description

Refer to Procurement description [FRM03.N28] - South West

Lot value (estimated)

  • £18,843,386.37 excluding VAT
  • £22,612,063.64 including VAT

Contract dates (estimated)

  • 1 July 2026 to 30 June 2031
  • 5 years

Same for all lots

CPV classifications are shown in the Scope section, because they are the same for all lots.

Lot 2. South Belfast (Belfast Region)

Description

Refer to Procurement description [FRM03.N28] - South Belfast

Lot value (estimated)

  • £40,647,290.21 excluding VAT
  • £48,776,748.25 including VAT

Contract dates (estimated)

  • 1 September 2026 to 31 August 2031
  • 5 years

Same for all lots

CPV classifications are shown in the Scope section, because they are the same for all lots.

Lot 3. East Belfast (Belfast Region)

Description

Refer to Procurement description [FRM03.N28] - East Belfast

Lot value (estimated)

  • £39,001,459.42 excluding VAT
  • £46,801,751.30 including VAT

Contract dates (estimated)

  • 1 September 2026 to 31 August 2031
  • 5 years

Same for all lots

CPV classifications are shown in the Scope section, because they are the same for all lots.

Lot 4. South Down

Description

Refer to Procurement description [FRM03.N28] - South Down

Lot value (estimated)

  • £45,250,695.98 excluding VAT
  • £54,300,835.18 including VAT

Contract dates (estimated)

  • 1 November 2026 to 31 October 2031
  • 5 years

Same for all lots

CPV classifications are shown in the Scope section, because they are the same for all lots.

Participation

Legal and financial capacity conditions of participation

Lot 1. South West (South Region)

Lot 2. South Belfast (Belfast Region)

Lot 3. East Belfast (Belfast Region)

Lot 4. South Down

Full Legal and Financial capacity requirements will be detailed in PSQ1 of the tender documents.

Technical ability conditions of participation

Lot 1. South West (South Region)

Lot 2. South Belfast (Belfast Region)

Lot 3. East Belfast (Belfast Region)

Lot 4. South Down

Full Technical Ability requirements will be detailed in PSQ1 of the tender documents.

Particular suitability

Lot 1. South West (South Region)

Lot 2. South Belfast (Belfast Region)

Lot 3. East Belfast (Belfast Region)

Lot 4. South Down

Small and medium-sized enterprises (SME)

Submission

Publication date of tender notice (estimated)

24 March 2026

Enquiry deadline

16 April 2026, 3:00pm

Submission type

Requests to participate

Tender submission deadline

30 April 2026, 3:00pm

Submission address and any special instructions

https://etendersni.gov.uk /

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

24 June 2026

Other information

Applicable trade agreements

  • Government Procurement Agreement (GPA)

Procedure

Procedure type

Competitive flexible procedure

Competitive flexible procedure description

The procedure is expected to follow the steps below:

  • Publication of the Planned Procurement Notice

  • Publication of the Tender Notice and Associated Tender Documents

  • Submission of Tenders

  • Evaluation of initial Tenders against the award criteria published in the associated tender documents. The evaluation will be based on a 70% price 30% quality of which a minimum of 10% will be for social value.

  • The associated tender documents will reserve the right for the Contracting Authority to invoke a Best and Final Offer (BAFO) stage.

  • Final evaluation of Tender(s) following BAFO (if used).

  • Scores, ranking, issuance of assessment summaries (where required), completion of standstill.

  • Contract award following the end of the standstill period.

Contracting authority

Northern Ireland Housing Executive

  • Public Procurement Organisation Number: PTYV-8666-PQQY 2 Adelaide Street

Belfast

BT2 8PB

United Kingdom

Contact name: Christopher Brown

Email: cprocurement@nihe.gov.uk

Region: UKN06 - Belfast

Organisation type: Public authority - central government

Devolved regulations that apply: Northern Ireland

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
Various UK Agencies
Published
March 13th, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Substantive

Who this affects

Applies to
Construction firms Government agencies
Geographic scope
UK-wide

Taxonomy

Primary area
Government Contracting
Operational domain
Procurement
Topics
Public Housing Procurement Social Value

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