European Commission Investigates Snapchat Under Digital Services Act
Summary
The European Commission has opened formal proceedings to investigate if Snapchat is complying with the Digital Services Act (DSA) regarding child protection. The investigation will examine potential breaches related to exposing minors to grooming, illegal goods, and age-restricted products.
What changed
The European Commission has initiated formal proceedings against Snapchat to investigate its compliance with the Digital Services Act (DSA), specifically concerning child protection online. The investigation will assess whether Snapchat has adequately protected minors from grooming, recruitment for criminal activities, and exposure to illegal or age-restricted products like drugs, vapes, and alcohol. This action signifies a substantive enforcement step under the DSA, focusing on the platform's responsibilities towards vulnerable users.
Compliance officers for online platforms, particularly those with a significant minor user base, should monitor this investigation closely. While no specific compliance deadline is provided, the focus on potential breaches of the DSA highlights the need to ensure robust child safety measures, age verification processes, and content moderation policies are in place and effectively implemented. Failure to comply with DSA obligations can lead to significant fines.
What to do next
- Review child protection measures against DSA requirements
- Assess content moderation policies for minors
- Evaluate age verification and parental consent mechanisms
Source document (simplified)
The European Commission has opened formal proceedings to investigate if Snapchat is ensuring a high level of safety, privacy and security for children online, in compliance with the Digital Services Act (DSA).
Snapchat may have breached the DSA by exposing minors to grooming attempts and recruitment for criminal purposes, as well as to information about the sale of illegal goods, like drugs, or age-restricted products, such as vapes and alcohol.
The investigation will focus on five areas.
Read the full press release and more information about the Commission services and Dutch Digital Services Coordinator joint investigation.
Find further information about the:
- Digital Services Act - main aspects of the regulation
- User rights under the Digital Services Act - an overview
- Supervision of the designated very large online platforms and search engines under DSA
Last update
26 March 2026
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