AsiaInfo Federated Learning Patent for Customer Experience Perception - US12602700B2
Summary
USPTO granted patent US12602700B2 to AsiaInfo Technologies (China), Inc. on April 14, 2026. The patent covers customer experience perception using federated learning in wireless communication systems, with 16 claims. The invention enables multiple service providers to collaboratively train a shared customer experience model while keeping training data local.
What changed
USPTO issued patent US12602700B2 to AsiaInfo Technologies (China), Inc. covering an electronic device and method for customer experience perception using federated learning across multiple service providers. The system enables collaborative training of a global customer experience model while keeping training data localized at each provider. The patent includes 16 claims covering the federated learning architecture, local model training, and aggregation methods.
For technology companies and software developers working with federated learning or customer analytics systems, this patent establishes intellectual property rights that may affect freedom-to-operate assessments. The assignee gains exclusive rights to practice the claimed federated learning methods for customer experience perception in wireless communication environments under US patent law.
What to do next
- Monitor for potential licensing opportunities
- Review patent claims for competitive implications
Archived snapshot
Apr 15, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Customer experience perception based on federated learning
Grant US12602700B2 Kind: B2 Apr 14, 2026
Assignee
ASIAINFO TECHNOLOGIES (CHINA), INC.
Inventors
Ye Ouyang, Aidong Yang, Xiangde Meng, Mohan Wu
Abstract
The present disclosure relates to customer experience perception based on federated learning. An electronic device for a service provider in a wireless communication system, the service provider capable of implementing customer experience perception with at least one other service provider in the wireless communication system through federated learning, the electronic device comprises a processing circuit configured to: determine training data for training a global model related to the customer experience perception based on the federated learning, wherein the training data is related to the customer's experience for a specific service/product/business; perform local model training by using the determined training data to obtain intermediate information related to local model training; and transmit the intermediate information to a coordinator, so that the coordinator can train a customer experience perception model by aggregating the intermediate information from the provider and at least one other provider.
CPC Classifications
G06N 20/20 G06N 3/08 G06F 21/6245 G06Q 30/02 G06Q 20/384 G05B 19/042
Filing Date
2021-05-08
Application No.
18030949
Claims
16
Related changes
Get daily alerts for USPTO Patent Grants - AI & Computing (G06N)
Daily digest delivered to your inbox.
Free. Unsubscribe anytime.
Source
About this page
Every important government, regulator, and court update from around the world. One place. Real-time. Free. Our mission
Source document text, dates, docket IDs, and authority are extracted directly from USPTO.
The summary, classification, recommended actions, deadlines, and penalty information are AI-generated from the original text and may contain errors. Always verify against the source document.
Classification
Who this affects
Taxonomy
Browse Categories
Get alerts for this source
We'll email you when USPTO Patent Grants - AI & Computing (G06N) publishes new changes.
Subscribed!
Optional. Filters your digest to exactly the updates that matter to you.