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HMRC Launches 'Tax Confident' Website for Tax Knowledge Gaps

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Published March 19th, 2026
Detected March 19th, 2026
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Summary

HM Revenue and Customs (HMRC) has launched a new website called 'Tax Confident' to help individuals and small businesses understand tax essentials in simple terms. The website covers topics from setting up a business to retirement and aims to improve customer experience and support the government's Plan for Growth.

What changed

HM Revenue and Customs (HMRC) has launched a new online resource, 'Tax Confident', aimed at simplifying tax knowledge for individuals and small businesses. The website provides information in plain language, covering essential tax topics relevant to various life situations such as starting a business, working life, and retirement. This initiative is part of HMRC's Transformation Roadmap and the government's Plan for Growth, seeking to improve customer experience by addressing knowledge gaps.

While this is an informational resource and does not impose new regulatory obligations, businesses and individuals seeking to improve their understanding of tax matters may find it beneficial. The website is designed to be a starting point, with links to more detailed guidance on GOV.UK. There are no specific compliance deadlines or penalties associated with this launch, as it is an educational tool.

What to do next

  1. Review the 'Tax Confident' website for potential relevance to business operations or employee training.
  2. Familiarize with the types of tax information available to better direct queries.

Source document (simplified)

Press release

Got a…gap in your tax knowledge? Get ‘Tax Confident’

HMRC launches Tax Confident, a new website to help people understand tax in plain, simple terms.

From: HM Revenue & Customs Published 19 March 2026

  • HMRC launches ‘Tax Confident’ website designed to fill tax knowledge gaps. It covers tax essentials from setting up a business to retirement.
  • Improving customer experience is key to HMRC ’s Transformation Roadmap and supports the government’s Plan for Growth. HM Revenue and Customs (HMRC) has launched a new ‘Tax Confident’ website and is encouraging people to use it to help fill their tax knowledge gaps.

It is designed around real-life situations, helping people to find information that is relevant to their circumstances such as ‘ tax in retirement ’, ‘ small businesses ’ and ‘ working life ’. The website also features ‘ tax basics ’, to help people understand the essentials and includes information about the free HMRC app and extra support team in the ‘ getting more support ’ section.

With simple explanations, videos, and examples, Tax Confident makes it easier for people to understand tax. It also has links to GOV.UK guidance for when people are ready for more detail.

Launched in March 2026, Tax Confident will grow over time. As well as the basics, current resources are aimed at pensioners, and people establishing new small businesses, who sometimes feel unsure about tax and are more likely to look for help.

Myrtle Lloyd, HMRC ’s Chief Customer Officer, said:

We know that tax can feel confusing at times, especially when you are not sure where to start. HMRC ’s Tax Confident website is here to help people get to grips with the basics, covering everything from the tax essentials for new businesses to the need-to-knows for retirement.

Tax Confident is designed to help you feel informed, capable and in control when it comes to managing your tax.
The website was designed with support from partners including the Administrative Burdens Advisory Board (ABAB).

Rebecca Benneyworth, ABAB member, said:

Tax can feel daunting, particularly for those new to running their own business. ABAB welcomes the launch of Tax Confident as a straightforward, accessible resource that small businesses have been asking for. We are pleased to see HMRC taking this step to help people feel more informed and in control of their tax.
GOV.UK remains the primary resource for detailed guidance and for completing HMRC related tasks. Tax Confident is about helping people feel ready to take that next step.

Further information

Tax Confident is an educational campaign resource launched by HMRC to support our customers.

A YouTube explainer is also available.

HMRC already supports primary and secondary school students with Tax Facts, our successful free-to-use tax education programme.

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Updates to this page

Published 19 March 2026

Named provisions

Tax in retirement Small businesses Working life Tax basics Getting more support

Source

Tax
Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
HMRC
Published
March 19th, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Employers Public companies
Industry sector
3114 Food & Beverage Manufacturing 3254 Pharmaceutical Manufacturing 4231 Wholesale Trade 4411 Retail Trade 5112 Software & Technology 5221 Commercial Banking 6211 Healthcare Providers 9211 Government & Public Administration
Activity scope
Tax Education Small Business Operations
Geographic scope
National (UK) National (UK)

Taxonomy

Primary area
Taxation
Operational domain
Compliance
Topics
Small Business Support Customer Experience

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