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AML Training Resources for Art Market Participants and Estate Agencies

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Summary

HMRC has published AML communication training resources including video films and discussion notes for art market participants and estate agencies. The materials include 'Framed' (art market) and 'Closing costs' (estate agency) training films with supporting discussion notes. The resources are designed to help supervised businesses train staff on their anti-money laundering responsibilities under the Money Laundering Regulations.

What changed

HMRC has published a collection of AML communication training resources for supervised businesses in the art market and estate agency sectors. The resources include two video training films ('Framed' for art market participants and 'Closing costs' for estate agencies) along with corresponding discussion notes available in HTML and PDF formats. Video transcriptions are also provided for accessibility purposes.

These training materials are available to all HMRC-supervised businesses and can be used to support staff training on anti-money laundering obligations. No new legal obligations are created by this publication; the materials are designed to help regulated entities understand and comply with their existing responsibilities under the Money Laundering Regulations.

What to do next

  1. Review HMRC AML training materials for relevance to your business
  2. Use video films and discussion notes to train staff on AML responsibilities

Archived snapshot

Apr 16, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

Promotional material

Anti-money laundering: communication resources

These resources are designed to support you in training yourself and your staff in aspects of your responsibilities under the anti-money laundering regulations.

From: HM Revenue & Customs Published 16 April 2026 Get emails about this page

Documents

Art market training film: 'Framed'

https://youtu.be/gezKFrd24xE


Art market training film: 'Framed' video transcription

ODT, 21.2 KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


Art market discussion notes: ‘Framed’

HTML


Art market discussion notes for printing: 'Framed'

PDF, 378 KB, 15 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


Estate agency training film: 'Closing costs'

https://youtu.be/nWGrz8I8FZs


Estate agency training film: 'Closing costs' video transcription

ODT, 19.9 KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


Estate agency discussion notes: 'Closing costs'

HTML


Estate agency discussion notes for printing: 'Closing costs'

PDF, 475 KB, 22 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


Details

Use these training products to support you in training yourself and your staff on the anti-money laundering (AML) responsibilities relevant to your estate agency or art market participant business, ensuring everyone understands and complies with their legal obligations.

The lessons contained within these materials can be applied more broadly across HMRC ’s supervised population.

How to use these training materials

  • business owner without staff: watch the film and think about the questions in the training material. Then check the potential answers to see if you have missed anything. Not all the questions will be relevant to you if you do not employ anyone, but you should come back to them if you take on staff
  • business owner with staff: use this material to run a training session. This can also be incorporated into the induction programme for new staff. We expect training sessions will take around 2 hours, although this will vary based on the size of your teams and how much time you allow for discussion
  • watch the film as a group or have everyone watch the film before the session. Then put the questions to the group to prompt discussion. You can split your staff into smaller discussion groups if you like
  • discussing your answers at the end of each question can be a good way to share understanding. The potential answers are just some of the things that your teams might say, and you can use them to prompt further discussions. The discussion questions are split into groups by subject, so you can focus your session on the areas you think are most relevant to your staff. This will also make it easy for you to break up the learning into more than one session if you need to
  • integrate the lessons learned into your staff briefings and internal training materials, and ensure this training is recorded in your training log
  • encourage your staff members to take prompt action when issues arise and to consult official HMRC guidance for further information

Why this matters

By actively engaging with these AML training films and supporting materials, you help your staff stay compliant with their obligations under Money Laundering Regulations.

Providing clear, engaging training reduces the risk of noncompliance, strengthens the businesses understanding of legal responsibilities, and helps minimise operational disruption.

Proactive training also supports compliance with your internal AML processes and reduces the likelihood of penalties, supervisory action, or business interruption.

Next steps

Use the materials provided in this pack during your internal training sessions. Regular, engaging training helps ensure staff understand their AML obligations and protects your business from potential exploitation. Encourage staff to consult GOV.UK and HMRC updates for the latest guidance and compliance information.

Contact HMRC

You should contact HMRC if your business is covered by the Money Laundering Regulations and you have a question about money laundering, this training material or you want to make a money laundering disclosure.

Details on how to contact HMRC can be found on GOV.UK.

Updates to this page

Published 16 April 2026

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Last updated

Classification

Agency
HMRC
Published
April 16th, 2026
Instrument
Guidance
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Retailers Financial advisers
Industry sector
5311 Real Estate 4411 Retail Trade
Activity scope
AML staff training Anti-money laundering compliance Customer due diligence
Geographic scope
United Kingdom GB

Taxonomy

Primary area
Anti-Money Laundering
Operational domain
Compliance
Compliance frameworks
BSA/AML
Topics
Financial Services Consumer Finance

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