Changeflow GovPing Sec Enforcement Privacy Act Notice: New System of Records
Routine Notice Added Final

Privacy Act Notice: New System of Records

Favicon for www.regulations.gov Regs.gov: Child Support Enforcement Office
Published August 20th, 2010
Detected March 14th, 2026
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Summary

The Office of Child Support Enforcement (OCSE) is establishing a new system of records, the 'Federal Parent Locator Service (FPLS) Child Support Services Portal.' This notice details the system's purpose, which is to provide authorized users with secure access to information for child support collection. The public comment period closed on August 20, 2010.

What changed

The Office of Child Support Enforcement (OCSE) has established a new system of records, identified as System No. 09-80-0387, titled 'Federal Parent Locator Service (FPLS) Child Support Services Portal.' This system is designed as a gateway for authorized users, including employees of OCSE, states, financial institutions, employers, and contractors, to securely access and exchange information pertinent to child support collection efforts, such as electronic income withholding orders and locating noncustodial parents.

While the public comment period for this notice closed on August 20, 2010, and the action became effective on that date, regulated entities such as financial institutions and employers who may be authorized users should be aware of the system's existence and its role in facilitating child support enforcement. The system's location is with Lockheed Martin in Manassas, Virginia. No specific compliance actions are required for entities not directly involved in seeking access or providing data to the portal, beyond general awareness of data privacy regulations.

What to do next

  1. Review the 'Federal Parent Locator Service (FPLS) Child Support Services Portal' system of records notice for operational awareness.
  2. Ensure any employees or contractors seeking access to the portal meet the defined role classifications and authorization requirements.

Source document (simplified)

Content

ACTION:

Notice of establishment of a new system of records.

SUMMARY:

In accordance with the requirements of the Privacy Act of 1974 (5 U.S.C. 552a), as amended, the Office of Child Support Enforcement
(OCSE) is publishing notice of a new system of records, entitled “Federal Parent Locator Service (FPLS) Child Support Services
Portal,” System No. 09-80-0387.

DATES:

The Department of Health and Human Services (HHS) invites interested parties to submit written comments on the proposed system
until August 20, 2010. As required by the Privacy Act (5 U.S.C. 552a(r)), HHS on June 8, 2010 sent a report of a new system
of records to the Committee on Homeland Security and Governmental Affairs of the Senate, the Committee on Oversight and Government
Reform of the House of Representatives, and the Office of Information and Regulatory Affairs of the Office of Management and
Budget (OMB). The proposed action described in this notice is effective on August 20, 2010, unless HHS receives comments,
which result in a contrary determination.

ADDRESSES:

Interested parties may submit written comment on this notice by writing to Linda Deimeke, Director, Division of Federal Systems,
Office of Automation and Program Operations, Office of Child Support Enforcement, Administration for Children and Families,
370 L'Enfant Promenade, SW., 4th Floor East, Washington, DC 20447. Comments received will be available for public inspection
at this address from 9 a.m. to 5 p.m., Monday through Friday.

FOR FURTHER INFORMATION CONTACT:

Linda Deimeke, Director, Division of Federal Systems, Office of Child Support Enforcement, 370 L'Enfant Promenade, SW., 4th
Floor East, Washington, DC 20447. The telephone number is (202) 401-5439.

SUPPLEMENTARY INFORMATION:

The Federal Parent Locator Service (FPLS) Child Support Services Portal is a gateway that allows authorized users to retrieve
and provide information to FPLS systems as permitted by their portal role classification. Roles are assigned based on the
function the user is authorized to perform. For example, an employee of a multistate financial institution could be assigned
the role that allows her to provide bank account information that would be used to identify financial holdings of a noncustodial
parent. Another authorized user might have access to the role that allows registration as an employer that accepts electronic
income withholding orders.

The establishment of the proposed new system of records will ensure that access to the portal and its services is secure and
restricted to those individuals and organizations, including third parties conducting business on behalf of another business
or organization, that apply for, and are granted, access privileges. In turn, access to the portal by authorized individuals
will enhance the ability of OCSE, employers, financial institutions and other partners to assist state child support agencies
in collecting support on behalf of children and families.

Dated: July 8, 2010. Vicki Turetsky, Commissioner, Office of Child Support Enforcement.

90-80-0387

SYSTEM NAME:

Federal Parent Locator Service Child Support Services Portal.

SECURITY CLASSIFICATION:

None.

SYSTEM LOCATION:

Lockheed Martin, Building 101, 9500 Godwin Drive, Room F12, Manassas, Virginia 20110-4157.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:

OCSE employees and contractors, and employees of states, financial institutions, insurance companies, federal agencies and
other employers who have registered to access the system and its services for the purpose(s) of exchanging information to
support electronic income withholding orders (also referred to as e-IWO), to identify financial holdings, to locate parents
or other responsible parties, to intercept tax refunds and administrative payments or to deny or reinstate a U.S. passport
for a noncustodial parent owing past-due child support.

CATEGORIES OF RECORDS IN THE SYSTEM:

Information relating to registration requests by individuals seeking access to the portal and its services, including the
individual's name, Social Security number (SSN), date of birth, and the

  address and Federal Employer Identification Number of the individual's employer.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:

42 U.S.C. 652(a)(9) and 653(a)(1).

PURPOSE:

To validate eligibility for, and maintain an official registry file that identifies individuals and organizations, including
third parties conducting business on behalf of another business or organization that apply for and are granted access privileges
to the FPLS Child Support Services Portal and its services.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES OF USERS AND THE PURPOSE OF SUCH USES:

  1. Records may be disclosed to the Department of Justice when (1) HHS, or any component thereof; or (2) any employee of HHS
    in his or her official capacity; or (3) any employee of HHS in his or her individual capacity where the Department of Justice
    or HHS has agreed to represent the employee; or (4) the United States, is a party to litigation or has an interest in such
    litigation, and the use of such records by the Department of Justice is deemed by HHS to be relevant and necessary to the
    litigation; provided, however, that in each case it has been determined that the disclosure is compatible with the purpose
    for which the records were collected.

  2. Records may be disclosed to a court or adjudicative body when (1) HHS, or any component thereof; or (2) any employee of
    HHS in his or her official capacity; or (3) any employee of HHS in his or her individual capacity where the Department of
    Justice or HHS has agreed to represent the employee; or (4) the United States, is a party to litigation or has an interest
    in the proceeding, and the disclosure of such records is deemed by HHS to be relevant and necessary to the proceeding; provided,
    however, that in each case it has been determined that the disclosure is compatible with the purpose for which the records
    were collected.

  3. Records may be disclosed to the appropriate federal, state, local, tribal or foreign agency responsible for investigating,
    prosecuting, enforcing or implementing a statute, rule, regulation or order, if the information is relevant to a violation
    or potential violation of civil or criminal law or regulation within the jurisdiction of the receiving entity.

  4. Records may be disclosed to a contractor performing or working on a contract for HHS and who has a need to have access
    to the information in the performance of its duties or activities for the HHS in accordance with law and with the contract.

  5. Records may be disclosed to appropriate federal agencies and Department contractors that have a need to know the information
    for the purpose of assisting the Department's efforts to respond to a suspected or confirmed breach of the security or confidentiality
    of information maintained in this system of records and the information disclosed is relevant and necessary for that assistance.

DISCLOSURES TO CONSUMER REPORTING AGENCIES:

None.

POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING AND DISPOSING OF RECORDS IN THE SYSTEM:

STORAGE:

Records in the system are stored electronically.

RETRIEVABILITY:

Records are retrieved by the social security number of the individual to whom the record pertains.

SAFEGUARDS:

Specific administrative, technical, and physical controls are in place to ensure that the records collected and maintained
in the FPLS Child Support Services Portal are secure from unauthorized access.

Access to the records is restricted to authorized personnel who are advised of the confidentiality of the records and the
civil and criminal penalties for misuse and who sign a nondisclosure oath to that effect. Personnel are provided privacy and
security training before being granted access to the records and annually thereafter.

Logistical access controls are in place to limit access to the records to authorized personnel and to prevent browsing. The
records are processed and stored in a secure environment. The individual's SSN is encrypted, and access to, and viewing of,
the SSN is restricted to designated employees and contractors of OCSE solely for the purpose of verifying the identity of
a registrant or a user of the portal.

All records are stored in an area that is physically safe from access by unauthorized persons at all times.

Safeguards conform to the HHS Information Security Program, http://www.hhs.gov/ocio/securityprivacy/index.html.

RETENTION AND DISPOSAL:

Electronic records are to be deleted when/if OCSE determines that the records are no longer needed for administrative, audit,
legal, or operational purposes, and in accordance with records schedules approved by the National Archives and Records Administration.
Approved disposal methods for electronic records and media include overwriting, degaussing, erasing, disintegration, pulverization,
burning, melting, incineration, shredding or sanding.

SYSTEM MANAGER(S) AND ADDRESS:

Director, Division of Federal Systems, Office of Automation and Program Operations, Office of Child Support Enforcement, Administration
for Children and Families, 370 L'Enfant Promenade, SW., 4th Floor East, Washington, DC 20447.

NOTIFICATION PROCEDURES:

Individuals seeking to determine whether this system of records contains information about themselves should address written
inquiries to the System Manager. The request should include the name, telephone number and/or email address, Social Security
number (SSN), and address of the individual. The request must be signed. The requester's letter must provide sufficient particulars
to enable the System Manager to distinguish between records of subject individuals with the same name. Verification of identity
as described in the Department's Privacy Act regulations may be required. 45 CFR 5b.5.

RECORD ACCESS PROCEDURES:

Individuals seeking access to a record about themselves in this system of records should address written inquiries to the
System Manager. The request should include the name, telephone number and/or email address, Social Security number (SSN),
and address of the individual, and should be signed. The requester's letter must provide sufficient particulars to enable
the System Manager to distinguish between records on subject individuals with the same name. Verification of identity as described
in the Department's Privacy Act regulations may be required. 45 CFR 5b.5.

CONTESTING RECORD PROCEDURES:

Individuals seeking to amend a record about themselves in this system of records should address the request for amendment
to the System Manager. The request should (1) include the name, telephone number and/or email address, Social Security number
(SSN), and address of the individual, and should be signed; (2) identify the system of records that the individual believes
includes his

  or her records or otherwise provide enough information to enable the identification of the individual's record; (3) identify
  the information that the individual believes is not accurate, relevant, timely or complete; (4) indicate what corrective action
  is sought; and (5) include supporting justification or documentation for the requested amendment. Verification of identity
  as described in the Department's Privacy Act regulations may be required. 45 CFR 5b.5.

RECORD SOURCE CATEGORIES:

Information is obtained from individuals and organizations, including third parties conducting business on behalf of a business
or organization, that apply for access privileges to the FPLS Child Support Services Portal and its services.

EXEMPTIONS CLAIMED FOR THE SYSTEM:

None.

[FR Doc. 2010-17738 Filed 7-20-10; 8:45 am] BILLING CODE 4184-42-P

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Classification

Agency
Various Federal Agencies
Published
August 20th, 2010
Compliance deadline
August 20th, 2010 (5685 days ago)
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Substantive

Who this affects

Applies to
Employers Financial institutions Government agencies
Geographic scope
National (US)

Taxonomy

Primary area
Data Privacy
Operational domain
Compliance
Topics
Government Operations Child Support Enforcement

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