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CRTC Policy Prohibits Fees Barrier to Switching Cellphone and Internet Plans
The CRTC has issued a new policy prohibiting fees that act as a barrier for consumers switching cellphone and Internet plans. These changes, effective June 12, 2026, amend the Wireless Code and Internet Code to empower consumers and align with recent amendments to the Telecommunications Act.
Bell Canada Withdraws Features of Small Business Service
The Canadian Radio-television and Telecommunications Commission (CRTC) has approved Bell Canada's application to withdraw certain features of its Bell Total Connect for Small Business service. The affected features include Soft Client, Mobile Application, and Call Dashboard, due to end-of-life equipment. The withdrawal is effective September 30, 2025.
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