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Telecom Consultation on CCTS Fee Structure

The Canadian Radio-television and Telecommunications Commission (CRTC) has extended deadlines for a consultation on the fee structure and dispute mechanism of the Commission for Complaints for Telecom-television Services Inc. (CCTS). The revised deadlines for submissions are April 7, 2026, for CCTS responses, April 21, 2026, for interventions, and May 26, 2026, for replies.

CRTC Policy Prohibits Fees Barrier to Switching Cellphone and Internet Plans

The CRTC has issued a new policy prohibiting fees that act as a barrier for consumers switching cellphone and Internet plans. These changes, effective June 12, 2026, amend the Wireless Code and Internet Code to empower consumers and align with recent amendments to the Telecommunications Act.