Hawaii Real Estate Commission Launches Online Express Change Broker Request System

State of Hawaii August 2025Real Estate Commission Bulletin

Introducing the Online Express Change Broker Request

The Real Estate Commission is excited to announce a major upgrade for Hawaii real estate professionals: the On-

line Express Change Broker Request ("ECBR") is finally here!

Effective Friday, August 1, 2025, this powerful new feature now makes it easier than ever to change brokers.

For years, changing brokers/brokerages meant printing forms, gathering signatures, mailing documents, and waiting up to 45 business days. Those days are over.contents With the new ECBR, you can complete your broker change fully online - no paper, no postage, and no delays.

What Makes ECBR Better?Introducing the Online Express Change Broker Request• Fast Processing: Broker changes can be finalized in as little as one business day with prompt approvals.

(1) • Fully Digital: Submit your request anytime, anywhere through your MyPVL account.

How to Access the Online Express • Automatic Notifications: Releasing and hiring brokers are instantly notified by email - no more tracking

Change Broker Request down signatures. (2) • Effortless Convenience: Skip the paperwork and get back to serving clients sooner.

The Chair's Message (3) Simple and Easy to Use ECBR: 1 - Log in to your MyPVL account at mypvl.dcca.hawaii.govNew Online Express Change Broker Requests - 2 - Click on the "Change Broker Request" button on your Real Estate license page. Your Role as PB or BIC 3 - Follow the step-by-step prompts to submit your request. (4) Reappointed Commissioners Need Help? (5) For a quick guide and FAQs about eligibility, approvals, and tips for smooth processing, visit the ECBR Informa-

New Commissioner tion Page at https://cca.hawaii.gov/reb/real_ed/gen_info/ecbr/

(5) Modernizing how we service your licensing needs. Faster. Easier. Online. (6 - 8) Statutory/Rule Violations (9) CORE A: 2025 - 2026 "Advertising, Agency and Accountability - It's Your Kuleana!" (9) CONDO HAWAII Legislative Update: The Stabilization of Condominium Property Insurance (10) Prelicense Schools/ Continuing Education Providers (11) Real Estate Commission Meeting Schedule (12)

How to Access the Online Express Change Broker Request

1. Log into your MyPVL account at mypvl.dcca.hawaii.gov
   As a reminder for those who have not logged into their accounts since March 2025, all eHawaii.gov accounts have migrated to myHawaii. Therefore, upon initial login you will need to re-authenticate your account by resetting your password and setting up a Multi-Factor Authentication.

2. Click on your current Real Estate License ID number:

3. Click on the "Change Broker Request" button to access the Online Express Change Broker Request (ECBR):

4. After clicking "Change Broker Request," you will be taken to the new online ECBR portal:
   To start a new request, simply click the "New Change Request" icon. Then, complete the form in just 3 Easy Steps:

5. Confirm your current broker information

6. Verify your email address

7. Select your New Hiring Broker
   REMINDER - If you are joining a large brokerage with multiple Brokers-in-Charge (BICs), please confirm with your new hiring broker which PB or BIC you should select to accept your hire request. The person you select will be the only one to receive and approve your

hire request.

The Chair's Message

Happy August and A Warm Welcome to Fall 2025, After the last Chair's Message, many of you reached out and comically acknowledged your habits, both good and bad. You also requested additional suggestions on how to eliminate bad habits. Although I do not have the magic answer, I hope the content of this Chair's Message, "A Time to Reflect," will help. We are already in August, and much has transpired personally and professionally. For licensees, this is an excellent time to reflect. Slow down, analyze your experiences, and gain clarity of your views and actions. This practice of introspection should lead to personal growth, improved decision-making, and a deeper understanding of oneself. You might ask, "Why should I do this?" Why? To protect the public, to remain in good standing and to keep your name out of the Administrative Actions section

of the Bulletin.

Let's be honest. The real estate profession is not as easy as you thought. Some refer to it as a "feast or famine" business - how scary is that? I think of it as intriguingly challenging yet highly rewarding. However you label it, the reality is that the "famine" times may tempt and test your integrity. Avoid the slippery slope! Stay out of trouble! Avoid trouble by taking time to reflect. Reflect and your self-awareness will increase. You will understand your motivations better. By analyzing past experiences, you will be more informed in making future choices. Done sincerely, you will be better

able to process emotions and gain perspective, which will lead to a calmer state of mind. Take time to reflect, personally.

Taking time to reflect is also crucial for business improvement. This practice will allow you to learn and grow. Successes and failures teach you and foster professional development. By reflecting on your business goals and plans, you will be more purposeful in reaching them. Successful businesses reflect regularly. Take time to

reflect, professionally.

Remember, real estate is a people business. Relationships are vital. Self-reflection improves relationships. Stronger relationships will develop. The more established and trusted relationships you have, the better your chances are of thriving. Reflect

regularly to improve constantly.

Take the test. Look in the mirror and ask the question: Would I hire you? Happy Reflecting,

Derrick T. Yamane, Chair

Hawaii Real Estate Commission

New Online Express Change Broker Requests - Your Role as PB or BIC Attention Principal Brokers (PB) and Brokers-in-Charge (BIC)

With the launch of the new Online Express Change Broker Request ("ECBR"), licensees can now initiate their broker change request

through their MyPVL account (mypvl.dcca.hawaii.gov) at any time. Just as with the hard copy change form, PBs and BICs have a responsibility to complete their part of the process within 10 calendar days of receiving the request.

Important Information for PBs and BICs:

• Release Requests: The request to release a licensee is sent directly to the PB's email address associated with their license in
  MyPVL. At this time, the licensee cannot select a BIC to release him or her from a brokerage.

• Release Obligations: Releasing PBs do not have the option to deny a licensee's release request. If you fail to respond to the
  release request within 10 calendar days, the licensee will be administratively released from your brokerage. Failure of the PB to respond timely may result in administrative sanctions.

• Hiring Requests: The request to hire can be sent to either a PB or a BIC. The licensee will be prompted to select the PB or a BIC
  from your brokerage. If you have a preference if the PB or one of the BICs in your brokerage should receive these hire requests, please communicate that clearly to any incoming licensees so they know who to select as their hiring broker.

• Hiring Obligations: If a hiring broker denies the request to hire or fails to respond within the 10-calendar day timeframe,
  the licensee's status will automatically change to Inactive. Failure of the designated hiring broker(s) to respond timely may

result in administrative sanctions.

• Reminder Notifications: The ECBR system sends automatic reminders on the 3rd, 5th, and 9th day of non-response of the PB
  and/or BIC. Please ensure you are checking your email on a regular basis.

• Email Accuracy: Notifications are sent to the email address linked to your MyPVL account. Please log into your MyPVL
  account to verify your email is correct. If it is incorrect, update your email immediately to avoid missed requests. Hawaii Administrative Rules Chapter 99 requires PBs and BICs to respond to the change broker request within (10) days. Remember that failure to respond timely may result in administrative sanctions. Incorrect or obsolete email addresses are NOT exceptions

to this requirement.

• Update Your Policies: With the availability of the online ECBR, now is a great time to review and update your firm's internal policies and procedures for onboarding new licensees and processing departures.

By staying informed and proactive, PBs and BICs can help ensure a smooth, efficient transition process for licensees--eliminating delays and keeping your brokerage operations compliant.

Commissioner Updates

Reappointed Commissioners

The Hawaii Senate has reappointed Commissioners Audrey Abe, Jennifer Andrews, and P. Denise La Costa, to the Commission. Commissioners Abe and Andrew's terms will expire on June 30, 2029. Commissioner La Costa's term will expire on June 30, 2028. Ms. Abe, Oahu Broker Commissioner, is the owner and principal broker of Abe Realty & Consulting, LLC. Ms. Andrews, Oahu Broker Commissioner, is currently affiliated with Gentry Homes, Ltd., as the DHHL sales manager, and a real estate

prelicense instructor.

Ms. La Costa, Maui Broker Commissioner, is the owner and principal broker of La Costa Realty Hawai`i, LLC.

Audrey Abe P. Denise La CostaJennifer Andrews

New Commissioner

Effective July 1, 2025, the Commission welcomes Frank Goodale, Hawaii Island

commissioner.

Mr. Goodale has been a real estate broker since 1993 and is Broker-in-Charge of SVN | Go Commercial, LLC. A graduate of the University of Hawaii at Hilo, Mr. Goodale currently sits on the Hawaii Association of REALTORS® Strategic Planning Committee and is a member of the Kona Historical Society. Mr. Goodale's term will expire on June 30, 2026.

Frank Goodale

April 2025

Uncontested Facts: Violations:BRANDON RAY HOLMES

RB-23840 On or about August 19, 2024, Respondent reported HRS §436B-19(12)

to the Commission that Respondent was convicted of

Driving Under the Influence (DUI) on August 1, 2024. Sanctions:REC 2024-408-L Fine $1,500.00 Dated: 4/25/2025

RICO ALLEGATIONS:ANCHOR PROPERTIES Uncontested Facts:

RICO alleges that fulfillment of the request HI, LLCAt all relevant times herein, Respondent Wong was the took longer than 30 days without a proper RB-23920principal broker for Respondent Anchor. response by Respondent Wong as to the and reason for the delay.On or about August 26, 2024, RICO received a NATHAN V. WONG RB-15685complaint from a Director on the Board of Directors

Violations:(the Board) of Hanahano Hale. Respondent Anchor is

HRS §514B-154.5(c)REC 2024-373-Lthe condominium managing agent for Hanahano Hale.

The complaint alleged that Complainant emailed a Sanctions:Dated: 4/25/2025written Request for Condominium Association Records Fine $1,000.00(the request) to Respondent Anchor on or about July 13,

1. The request asked for copies of 28 different types of documents, some spanning over a three-year period. The request was received by Respondent Wong. On or about August 13, 2024, Respondent Wong told the

Complainant that the Board would receive all of the

documents. Complainant responded that he only received one item of the 28 on his list. Complainant sent two additional letters requesting the same/and or highlighted documents from his first request. Respondent Wong told a RICO investigator that he took over management of the Hanohano Hale in June 2023

and received one large envelope of documents from the

previous managing agent. In addition, the Board had 30 boxes of documents in storage. The person who was in charge of the records died suddenly a few months earlier. Respondent Wong was trying to locate records and conduct research, but it was difficult. Respondent

Wong acknowledged that he did not provide the records

and did not provide a written explanation as to why to Complainant within 30 days of the request. On or about January 2025, Respondent Wong provided the secretary of the Board with financial documents from the time he took over property management services, along with a copy of his management agreement with Hanohano Hale. A number of documents requested by

Complainant remain outstanding.

May 2025

LEEANN STARINIERI UNCONTESTED FACTS: VIOLATIONS:

HRS §436B-19(12)RS-71355On or about December 4, 2023, Respondent reported

to the Commission that Respondent was convicted of

REC 2023-461-L Reckless Driving on November 7, 2023, in Hawaii. SANCTIONS: Respondent shall comply with the terms and Dated: 5/30/2025 conditions as mandated by court order and RICO settlement which begins immediately upon the approval of this Settlement Agreement by the Commission. Fine $1,500.00

VIOLATIONS: STEPHEN T. WELLSUNCONTESTED FACTS:

HRS §436B-19(6); HRS §436B-19(12)RB-23407On February 27, 2025, Respondent was sentenced in the U.S. District Court for the State of Hawaii, for

SANCTIONS:Health Care Fraud in violation of 18 United States Code REC 2025-115-L §1347(a). Respondent's real estate broker's license in the State of Hawaii shall be suspended for Dated: 5/30/2025 a period of one year. The suspension shall According to the Memorandum of Plea Agreement, become effective immediately upon the Respondent stipulated that he submitted false claims for approval of this Settlement Agreement by payment for physical therapy services to TRICARE and Medicare, and used individuals not trained in physical the Commission. therapy to provide physical therapy services to patients. Subsequent to the one-year license

suspension, Respondent's real estate As background information, Respondent was the owner

broker's license in the State of Hawaii shall and operator of Oahu Spine and Rehab (OSR), which was an integrated physical medicine clinic on the island be placed on probation for a period of two years. Respondent agrees to comply with of Oahu, Hawaii, consisting of physicians, physician assistants, nurses, chiropractors, physical therapists, the terms and conditions of probation as mandated by court order and RICO massage therapists and others. OSR provided physical therapy services to patients, such services constituting settlement. health care benefits, items, or services. Respondent did not have a physical therapy license.

May 2025

VIOLATIONS:UNCONTESTED FACTS:HALE NANI REALTY LLC

HRS §467-7RB-21751At all times relevant to this Settlement Agreement, Respondent IDE was the sole member, agent, and and

SANCTIONS:MON-JIUAN IDEprincipal broker of Respondent Hale Nani Realty LLC Fine $15,000.00 per terms of settlement. RB-17585(HNRLLC). REC 2024-503-LRICO received a referral alleging that Respondents' real estate broker licenses were inactive since January 1, 2023, Dated: 5/30/2025having renewed on inactive status due to Respondent IDE, principal broker for Respondent HNRLLC having insufficient continuing education credits.

RICO ALLEGATIONS:

RICO alleges that Respondent HNRLLC'S real estate broker's license became involuntarily inactive as a consequence of Respondent IDE's principal broker's license becoming inactive, that Respondent HNRLLC's real estate broker license was inactive from January 1, 2023 through December 2, 2024 (701 days), and Respondent IDE's real estate broker license was inactive from January 1, 2023 through November 8, 2024 (677 days). RICO further alleges that, while Respondent IDE's and Respondent HNRLLC'S real estate broker licenses were inactive, Respondents managed 21 properties and collected funds for property management, and closed five real estate transactions, and were paid commissions. RICO notes, in mitigation, that upon receiving notice of RICO'S investigation, Respondent IDE acted promptly to address her continuing education deficiency and reactivate her license and Respondent HNRLLC'S license, that Respondents have no prior disciplinary actions, and that Respondent IDE fully and completely cooperated with RICO's investigation.

VIOLATIONS:IRIDESCENT PRODUCTIONS RICO ALLEGATIONS:

HRS §436B-19(16); HRS §436B-19(17)LLC dba TURQUOISE HAWAII RICO alleges that Ms. Corby and/or Iridescent Productions (IPLLC) aided and abetted unlicensed REAL ESTATE

SANCTIONS:RB-23647persons Rafael E. Garcia and A+ Handyman & Yard Services LLC to directly perform activities requiring a Fine $400.00and

REBECCA BROOKE CORBY license pursuant to HRS Chapter 444.

dba REBECCA CORBY COMMISSION'S FINAL ORDER:RB-23646 Upon review of the entire record of these proceedings, the Commission adopted the Hearings Officer's REC 2022-410-L

recommended decision as the Commission's Final

Dated: 5/30/2025 Order finding and concluding that Respondents Corby and IPLLC did violate HRS§§436B-19(16) and (17).

(Commission's Final Order after contested case hearing)

Statutory/Rule Violations

Settlement Agreement (Allegations/Sanction): A Settlement Agreement may or may not include an admission that the Respondent

violated licensing laws and/or rules on a case-by-case basis.

Disciplinary Action (Factual Findings/Order): The respondent is found to have violated the specific laws and rules cited, and the

Commission approves the recommended order of the Hearings Officer. HRS §436B-19(5) Procuring a license through fraud, misrepresentation, or deceit. HRS §436B-19(6) Aiding and abetting an unlicensed person to directly or indirectly perform activities requiring a license. HRS §436B-19(12) Failure to comply, observe, or adhere to any law in a manner such that the licensing authority deems the applicant or holder to be an unfit or improper person to hold a license. HRS §436B-19(16) Employing, utilizing, or attempting to employ or utilize at any time any person not licensed under the

licensing laws where licensure is required.

HRS §436B-19(17) Violating this chapter, the applicable licensing laws, or any rule or order of the licensing authority. HRS §467-7 No person within the purview of this chapter shall act as real estate broker or real estate salesperson, or shall advertise, or assume to act as real estate broker or real estate salesperson without a license previously obtained

under and in compliance with this chapter and the rules and regulations of the real estate commission.

HRS §514B-154.5(c) Notwithstanding any provision in the declaration, bylaws, or house rules providing for another period of time,

all documents, records, and information listed under subsection (a), whether maintained, kept, or required to

be provided pursuant to this section or section 514B-152, 514B-153, or 514B-154, shall be provided no later than thirty days after receipt of a unit owner's or owner's authorized agent's written request.

CORE A: 2025-2026 "Advertising, Agency, and Accountability - It's Your Kuleana!"

The Commission's mandatory course, Core A, "Advertising, Agency, and Accountability - it's your kuleana!," is currently being offered by Commission-approved Hawaii continuing education providers. Included in Core A are the 2025 real estate-related legislative updates.

For the most up-to-date information on this new legislation, it is

recommended to complete Core A in the first year of the biennium (right now!), and Core B in the second year of the biennium.

Remember, both Core A and Core B must be completed to receive core

continuing education credit. If only one core course is completed, the licensee will not receive any core course credit.

CONDO HAWAII

Legislative Update: The Stabilization of Condominium Property Insurance

Jerry Bump, Acting Insurance Commissioner, State of Hawaii, Insurance Division

Act 296, Session Laws of Hawaii ("SLH") 2025, enacted this legislative session, represents a significant initiative to stabilize the state's property insurance market, particularly in response to escalating premiums and limited coverage options for condominium associations. This legislation addresses the challenges posed by natural disasters and market volatility, ensuring that residents have access to adequate

insurance coverage. Key Benefits of Act 296, SLH 2025

1. Expanded Authority for State Insurance Entities The bill enhances the powers of the Hawaii Property Insurance Association ("HPIA") and reactivates the Hawaii Hurricane Relief Fund ("HHRF"). These entities are now authorized to provide insurance coverage in scenarios where the private market fails to do so, particularly for condominiums and other residential properties. This expansion ensures that residents have a safety net

when traditional insurers withdraw from high-risk areas.

The HHRF, launched on June 24, expands hurricane coverage capacity, while the HPIA, to become operational in the 4th quarter of 2025, will provide additional insurance coverage for other categories. The goal is to reduce overall insurance costs and, over time, stabilize the market for condominium associations. Associations will need to work with their insurance agents to

purchase the respective coverages. For more information on the HHRF, please visit hhrf.hawaii.gov.

1. Support for Condominium Associations Recognizing the difficulties faced by condominium associations in securing affordable insurance, the legislation establishes the Condominium Loan Program. Administered by the Hawaii Green Infrastructure Authority, this program offers financial

assistance for essential repairs and deferred maintenance, helping buildings remain insurable and compliant with lending standards.

1. Equitable Funding Mechanisms
   To finance the expanded coverage and programs, the bill introduces a temporary flat recording fee on property documents, replacing the previous mortgage recording fee. This approach distributes the financial burden more equitably among property owners, regardless of their financing methods. Additionally, the legislation allows for State appropriations and assessments on insurers to ensure the solvency of HPIA and HHRF.

2. Mandated Study for Long-Term Solutions
   Acknowledging that these measures are interim solutions, the bill mandates the Insurance Commissioner to conduct a comprehensive study aimed at developing sustainable strategies for stabilizing the property insurance market. This includes exploring alternative insurance models and regulatory reforms to enhance market resilience. In summary, Act 296, SLH 2025, is a proactive legislative response to the pressing issues in Hawaii's property insurance sector. By expanding the roles of state insurance entities, providing financial support for property maintenance, implementing fair funding strategies, and seeking long-term solutions, the bill aims to ensure that residents have continued access to necessary

insurance coverage amidst evolving challenges.

Prelicense Schools

Abe Lee Seminars 808-942-4472 Carol Ball School of Real Estate 808-283-9043 The CE Shop, LLC 888-827-0777 State of Hawaii Real Estate CommissionColdwell Banker Pacific Properties 808-748-3410 Real Estate School Colibri Real Estate, LLC 866-739-7277 © HAWAII REAL ESTATE COMMISSION BULLETIN, August 2025 Excellence in Education 808-212-4861 copyright Hawaii Real Estate Commission. All rights reserved. This Bulletin, or any part thereof, may not be reproduced without the written dba Maui Real Estate School

permission of the Hawaii Real Estate Commission, except permission Grand Vacations Real Estate School 808-829-0803

is granted to licensed Hawaii real estate brokerages to reproduce and Hawaii Institute of Real Estate 808-255-5356 distribute copies of this publication, in its entirety, but not for profit, as Hawaii Real Estate License School LLC 808-628-1535an education service. Furthermore, if any portion of this publication Mayfield Real Estate, Inc., 573-756-0077is emphasized or highlighted, then the disclosure "Emphasis added" dba Global Real Estate Schoolshall be annotated to the reproduction. This publication is intended to

provide general information and is not a substitute for obtaining legal Poha School of Real Estate LLC 808-292-1002

advice or other or other competent professional assistance to address Premier Real Estate LLC, 808-556-3135 specific circumstances. The information contained in the Bulletin is dba Premier Real Estate Academy made pursuant to Hawaii Administrative Rules section 16-201-92 and Ralph Foulger's Real Estate School of Hawaii 808-239-8881is not an official or binding interpretation, opinion or decision of the The Real Estate Café 808-728-0223Hawaii Real Estate Commission or the Department of Commerce and Real Estate School Hawaii 808-551-6961Consumer Affairs. The Hawaii Real Estate Commission Bulletin is funded by the Real Estate Education Fund, Real Estate Commission, REMI School of Real Estate 808-230-8200 Professional and Vocational Licensing Division, Department of Scott Alan Bly School of Real Estate, LLC 808-738-8818

Commerce and Consumer Affairs. dba Bly School of Real Estate Vitousek Real Estate School, Inc. 808-946-0505This material may be made available to individuals with special Wong Way Real Estate Academy 808-807-6563needs. Please call the Senior Real Estate Specialist at 808-586-2643 to submit your request.

Continuing Education Providers

Abe Lee Seminars 808-942-4472 Kauai Board of Realtors 808-245-4049 Aaron Academy by SquareTerra 808-492-0590 McKissock, LLC 800-328-2008 Building Industry Association of Hawaii 808-629-7504 Performance School of Real Estate 602-692-3393 Carol Ball School of Real Estate 808-283-9043 Poha School of Real Estate LLC 808-292-1002 The CE Shop, LLC. 888-827-0777 Preferred Systems, Inc. 888-455-7437 CMPS Institute, LLC 888-608-9800 Real Estate School Hawaii 808-551-6961 Coldwell Banker Pacific Properties 808-748-3410 Realtors' Association of Maui, Inc. 808-873-8585 Real Estate School REMI School of Real Estate 808-230-8200 Colibri Real Estate, LLC 844-701-2946 Residential Real Estate Council 800-462-8841, ext. 4440

Eddie Flores Real Estate Continuing Education 808-223-6301 Scott Alan Bly School of Real Estate, LLC 808-738-8818 ExceedCE, LLC 415-885-0307 dba Bly School of Real Estate Franklin Energy Services LLC 866-735-1432 Servpro Industries, LLC 615-451-0200 Hawaii Association of Realtors 808-733-7060 Shari Motooka-Higa 808-492-7820 Hawaii CCIM Chapter 808-528-2246 Systems Effect LLC, dba Training Cove 480-517-1000 Hawaii First Realty LLC 808-282-8051 WebCE Inc. 877-488-9308 Hawaii Island Realtors 808-935-0827 West Hawaii Association of Realtors 808-329-4874 Hawaii Real Estate License School LLC 808-594-3511 Honolulu Board of Realtors 808-732-3000 International Association of Certified Home 720-735-7125 Inspectors (InterNACHI)

Presorted StandardState of Hawaii U.S. Postage PaidReal Estate Commission Honolulu, HawaiiKing Kalakaua Building Permit No. 516335 Merchant Street, Room 333 Honolulu, HI 96813

2025 Real Estate Commission Meeting Schedule

Real Estate Commission - 9:00 a.m. Friday, August 29, 2025 Friday, September 26, 2025 Friday, October 24, 2025 Friday, November 21, 2025 Friday, December 19, 2025

All Real Estate Committee Meeting items will be discussed at Real Estate Commission Meetings until further no-

tice.

Real Estate Commission Meetings will be held in the Queen Liliuokalani Conference Room of the King Kalakaua Building, 335 Merchant Street, First Floor, unless otherwise noted. Meeting dates, locations and times are subject to change without notice. Please visit the Commission's website at www.hawaii.gov/hirec or call the Real Estate Commission Office at (808) 586-2643 to confirm the dates, times and

locations of the meetings. This material can be made available to individuals with special needs. Please contact the

Executive Officer at (808) 586- 2643 to submit your request.