Changeflow GovPing Healthcare & Life Sciences VIAP Launches April 1 for Vaccine Injury Support
Routine Notice Added Final

VIAP Launches April 1 for Vaccine Injury Support

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Summary

The Public Health Agency of Canada (PHAC) announced it will begin administering the Vaccine Impact Assistance Program (VIAP) on April 1, 2026, replacing the third-party administrator Oxaro Inc. VIAP provides financial support to Canadians (except Quebec) who experienced serious and permanent injury from Health Canada authorized vaccines administered in Canada on or after December 8, 2020. PHAC will work to address the existing backlog of applications while improving consistency and transparency of the claims process.

What changed

PHAC is assuming direct administration of Canada's vaccine injury compensation program, rebranded as the Vaccine Impact Assistance Program (VIAP), effective April 1, 2026. The previous third-party administrator Oxaro Inc.'s agreement ended March 31, 2026, and all existing applications will be automatically transferred to the new PHAC-administered program. Enhanced digital services including a secure online client portal are planned for future release. The program covers serious and permanent injuries from Health Canada authorized vaccines administered in Canada (excluding Quebec) on or after December 8, 2020.

Affected individuals who submitted applications to the former program do not need to take action as transfers are automatic. New applicants seeking financial support for vaccine injuries should monitor PHAC communications for the launch of the online portal and application process. Quebec residents remain under the separate Quebec Vaccine Injury Compensation Program. PHAC has indicated it will address the existing application backlog and improve transparency in the claims process based on lessons learned and G7 best practices.

What to do next

  1. Monitor for VIAP application portal launch
  2. Existing Oxaro applications will transfer automatically to VIAP
  3. Check canada.ca/en/public-health for updates

Archived snapshot

Apr 16, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

OTTAWA, ON, March 31, 2026 /CNW/ - Vaccination plays a fundamental role in protecting Canadians from infectious diseases. Vaccines authorized for use in Canada meet high standards for safety, quality and efficacy, and are continuously monitored for serious or unexpected adverse effects. While serious adverse events from vaccines are rare, when they do occur, they can have a significant impact on the individual and their family.

Today, the Honourable Marjorie Michel, Minister of Health, announced that the Public Health Agency of Canada (PHAC) will begin administering the Vaccine Impact Assistance Program (VIAP) on April 1, 2026.

Previously known as the Vaccine Injury Support Program and delivered by a third-party administrator, the VIAP will continue to provide financial support to people vaccinated in Canada (except Quebec) who have experienced a serious and permanent injury as a result of receiving a Health Canada authorized vaccine, administered in Canada, on or after December 8, 2020.

The VIAP aims to better support those who need it. PHAC will be working to address the existing backlog of applications, while improving the consistency and transparency of the claims process. It will also draw on lessons learned from the previous program, as well as best practices from similar programs administered by Quebec and G7 partners.

Quotes

"We recognize that people who apply to this program are going through a difficult time. That's why the Government of Canada is taking meaningful steps – via the new Vaccine Impact Assistance Program - to make the program more supportive. Canadians can count on their government to be more efficient in delivering services that matter when they need it the most.''

The Honourable Marjorie Michel
Minister of Health

Quick facts

  • The Government of Canada funded the Vaccine Injury Support Program, previously administered by Oxaro, Inc. (Oxaro), under an agreement that ended on March 31, 2026. Starting April 1, 2026, the Government of Canada is delivering the program as the VIAP.
  • Applications submitted to the former program will be automatically transferred to the VIAP.
  • In the coming months, the new program will introduce enhanced digital services for applicants, including a secure online client portal. Once available, individuals will be able to:
    • Check the status of their application in real time
    • View documents and information related to their file
    • Update certain contact or personal information directly
    • Upload key documents for their file securely
  • The Government of Quebec will continue to support those vaccinated in Quebec through the Vaccine Injury Compensation Program.
    Associated links

  • Vaccine Impact Assistance Program

  • Vaccine Injury Compensation Program: Government of Québec

  • Vaccine safety: Resources for health professionals on surveillance, reporting and regulation - Canada.ca
    SOURCE Public Health Agency of Canada

Contacts: Guillaume Bertrand, Director of Communications, Office of the Minister of Health, guillaume.bertrand@hc-sc.gc.ca; Media Relations, Public Health Agency of Canada, 613-957-2983, media@hc-sc.gc.ca


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Last updated

Classification

Agency
PHAC
Published
March 31st, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Patients Healthcare providers
Industry sector
6211 Healthcare Providers
Activity scope
Vaccination programs Injury compensation Public health administration
Threshold
Serious and permanent injury from Health Canada authorized vaccine administered in Canada on or after December 8, 2020 (excluding Quebec)
Geographic scope
Canada CA

Taxonomy

Primary area
Public Health
Operational domain
Compliance
Topics
Healthcare Pharmaceuticals

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