VoIP Telephony Services for CRTC, Closing April 24, 2026

Buy Canadian Policy

The Government of Canada has introduced new policies to protect, build, and transform Canadian industries. Check out Buy Canadian Policy for more information on what this could mean for you.

---

26-0127 - Voice over Internet Protocol (VoIP) Telephony Services

Solicitation number 26-0127

Publication date

2026/04/16

Closing date and time 2026/04/24 14:00 EDT

Last amendment date

2026/04/24

Status Status
Expired

Description

Description of the Requirements:
The CRTC requires Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and its Direct Inward Dialing (DID) numbers starting on May 4, 2026 and to be fully operational by August 5, 2026 when the services with the current contractor cease.

Level of Security Requirement:
The contractor must, at all times during the performance of the contract hold a valid designated organization screening (DOS) with approved document safeguarding at the level of protected B, issued by the Contract Security Program (CSP) of Public Works and Government Services Canada (PSGWC).

The contractor personnel requiring access to protected information, assets, work site(s) must each hold a valid reliability status, granted or approved by the CSP.

Contract Period Details:
The proposed period of contract must be for a fixed-term of 12 months from Contract Award starting on May 4, 2026 with four 12-month optional extensions.

Show more description Show less description

Contract duration

The estimated contract period will be 11 month(s), with a proposed start date of 2026/05/04.

Trade agreements

• No trade agreements are applicable to this solicitation process

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

• None

Partner with another business

Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.

This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.

Businesses interested in partnering for this tender opportunity:
Note: Information may not be available in both English and French. This is because the Official Languages Act does not apply.

• Alpha Theta Consulting Inc.

Contact information

Contracting organization

Organization Canadian Radio-Television and Telecommunications Commission (CRTC) Address 1 promenade du Portage

Gatineau, Quebec, J8X 4B1 Canada Contracting authority Lyna Champagne Email Approvisionnements-Procurements@crtc.gc.ca Address 1 promenade du Portage

Gatineau, Quebec, J8X 4B1 Canada

Bidding details

Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
| --- | --- | --- | --- | --- |
| 26-0127 - VoIP Services - NPP_Eng.pdf | 001 | EN | 38 | 2026/04/16 |
| 26-0127 - VoIP Services - NPP_Fre.pdf | 001 | FR | 15 | 2026/04/16 |
Access the Getting started page for details on how to bid, and more.

Related notices

There are currently no notices related to this notice.

Eligibility and terms and conditions

Government of Canada tender and awards notices, solicitation documents, and other attachments are fully accessible and available free of charge and without having to register on CanadaBuys.

Information may be available on another source prior to being available on CanadaBuys. You may have received this information through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly from CanadaBuys.canada.ca.

Government of Canada tender or award notices carry an OpenGovernment License - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to our terms and conditions page for more information.

---

Summary information

Notice type Request for Proposal Language(s) English, French Region(s) of delivery National Capital Region (NCR) Region of opportunity Canada Contract duration 11 month(s) Procurement method Competitive – Open Bidding Selection criteria Lowest Price Commodity - UNSPSC

Click the links below to see a list of notices associated with the UNSPSC.

-

Support for small and medium businesses

If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab.

Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.

Report a problem on this page Date modified:

2026-04-24