Current CCS Suppliers: MI Submissions, URN Lists, Audits and Compliance
Summary
The Crown Commercial Service updated its supplier guidance, providing details on monthly management information (MI) submission requirements via the online portal, annual supplier audit programmes, and self-audit certificate obligations. The page reflects multiple URN list updates throughout 2025 and 2026, with the most recent update on 20 April 2026.
“All CCS suppliers need to complete MI submissions on a monthly basis for any agreements they are listed on as a supplier.”
Suppliers who have not recently reviewed their MI reporting processes against CCS requirements should do so now — the annual self-audit certificate obligation requires an affirmative confirmation of robust systems, and the audit programme applies a risk-based methodology across all framework suppliers. Any supplier with agreements approaching expiry should monitor the CCS procurement pipeline for retendering opportunities.
What changed
The updated CCS supplier guidance restates existing obligations for monthly MI submissions via the online portal at https://www.reportmi.crowncommercial.gov.uk/ and annual supplier audits reviewing MI accuracy, payment timeliness, financial reporting terms, and customer charging. Suppliers are required to provide an annual self-audit certificate confirming their systems can identify, record and report accurate and complete management information.
Suppliers on CCS commercial agreements should ensure their MI reporting processes and systems are current and auditable. The guidance confirms CCS operates a risk-based annual audit programme and expects supplier compliance with the Bribery Act 2010. Suppliers whose agreements are expiring should note contracts are not renewed automatically and must retender for places on replacement agreements.
What to do next
- Complete MI submissions on a monthly basis using the online web portal
- Submit annual self-audit certificate confirming robust systems to identify, record and report accurate and complete MI
- If doing business with a customer not on the URN list, submit a request to CCS to have them added
Archived snapshot
Apr 20, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Guidance
Current Crown Commercial Service suppliers: what you need to know
Guide for suppliers on a Crown Commercial Service (CCS) commercial agreement, who supply common goods and services to the public sector.
From: Crown Commercial Service Published 8 December 2014 Last updated 20 April 2026
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Submitting monthly management information
CCS management information (MI) submissions are a record of business contracted to or invoiced by suppliers on CCS commercial agreements.
All CCS suppliers need to complete MI submissions on a monthly basis for any agreements they are listed on as a supplier. Submissions are made using an online web portal.
Report management information to CCS
Guides for the process:
- Management information introduction: supplier presentation
- Management information introduction: supplier presentation transcript
- Report management information (RMI) to CCS: frequently asked questions
- Navigating CCS MI templates
- Management information: admin fees and default charges If you need help submitting your MI, contact report-mi@crowncommercial.gov.uk
Customer Unique Reference Number (URN) list
When completing an MI submission, you need to include the URN for your public sector customer.
You can download the latest customer URN list
If you are doing business with a customer who is not on the URN list, submit a request to CCS to have them added. Complete the Add organisation request form (ODS, 10.4 KB) form and email to supplier@crowncommercial.gov.uk
Suppliers and customers must both check that the customer can use the agreement they have selected to buy products or services from. Only the customers listed in the customer list for an agreement are eligible to use it. Eligible customers are listed in the contract notice for the agreement.
We will not check a customer’s eligibility to use our agreements when we add them to the customer URN list. The URN list is not a list of customers who are approved to use CCS agreements.
Audit and assurance
An annual supplier audit programme is carried out to provide assurance to the CCS board and the national audit office (NAO). The strategy is agreed in conjunction with the NAO and a risk based methodology is applied to identify suppliers to include in the annual audit plan.
This programme reviews:
- the accuracy, appropriateness and completeness of management information returns made in relation to framework business
- the timely and accurate payment of any CCS invoices
- that financial reporting framework terms and conditions are met
- the appropriate and accurate charging of customers making purchases under framework agreements As a CCS supplier, your organisation is also required to provide an annual self-audit certificate confirming that you have robust systems in place to identify, record and report accurate and complete MI.
Promoting your place on a CCS agreement
Suppliers are encouraged to promote the fact that their goods and services are available through a CCS agreement to prospective public sector customers. To request a copy of the supplier marketing toolkit which includes logos and guidance please contact your CCS agreement manager or email supplier@crowncommercial.gov.uk
Supplier management
CCS manages suppliers on framework agreements.
There is a commercial agreement manager (CAM) for each agreement who can help you with any questions you have. Email info@crowncommercial.gov.uk if you are unsure who your CAM is.
A network of Crown Representatives also helps ensure the government is getting the best value for taxpayers from its contracts with strategically important suppliers.
Expiring agreements
When an agreement expires, buyers can no longer buy your products or services on that agreement. If you have an existing contract with a buyer that goes beyond the agreement expiry date you can still fulfil that contract, and you need to continue to submit MI while applicable.
When the CCS agreement you are on is expiring or being replaced you will need to retender for a place on the new agreement. Contracts are not renewed automatically.
You can see tender opportunities for upcoming deals on the CCS procurement pipeline
Improving public procurement practice
CCS operates a Public Procurement Review Service scheme providing a direct route for suppliers to raise concerns about poor public procurement practice.
Bribery Act 2010
CCS expects its suppliers to put appropriate controls and procedures in place to ensure compliance with the Bribery Act 2010
Government Security Classifications Scheme
A new Government Security Classifications scheme was introduced in April 2014 making it simpler to classify government documents.
If you have any general enquiries please contact the Cabinet Office policy team at classifications@cabinet-office.x.gsi.gov.uk
Updates to this page
Published 8 December 2014 Last updated 20 April 2026
1.
20 April 2026
Update URN List
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14 April 2026
Update URN List
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30 March 2026
Update URN List
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23 March 2026
Update URN List
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16 March 2026
Update URN List
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10 March 2026
Update URN List
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10 March 2026
Update URN List
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2 March 2026
Update URN List
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23 February 2026
Update URN List
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16 February 2026
Update URN List
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9 February 2026
Update URN List
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4 February 2026
Update URN List
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26 January 2026
Update URN List
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19 January 2026
Update URN List
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12 January 2026
Update URN List
16.
5 January 2026
Update URN List
17.
22 December 2025
Update URN List
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15 December 2025
Update URN List
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8 December 2025
Update URN List
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1 December 2025
Update URN List
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24 November 2025
Update URN List
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20 November 2025
Update URN List
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10 November 2025
Update URN List.
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3 November 2025
Update URN List
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27 October 2025
URN List Update
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20 October 2025
Update URN List
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13 October 2025
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6 October 2025
Update URN List
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30 September 2025
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22 September 2025
Update URN list.
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15 September 2025
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10 September 2025
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1 September 2025
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29 August 2025
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19 August 2025
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11 August 2025
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28 July 2025
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14 July 2025
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11 July 2025
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2 July 2025
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24 June 2025
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17 June 2025
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9 June 2025
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3 June 2025
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19 May 2025
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12 May 2025
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28 April 2025
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22 April 2025
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15 April 2025
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7 April 2025
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31 March 2025
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25 March 2025
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18 March 2025
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11 March 2025
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3 March 2025
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24 February 2025
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17 February 2025
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10 February 2025
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3 February 2025
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28 January 2025
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21 January 2025
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13 January 2025
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6 January 2025
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30 December 2024
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23 December 2024
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16 December 2024
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9 December 2024
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3 December 2024
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25 November 2024
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18 November 2024
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13 November 2024
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6 November 2024
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28 October 2024
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21 October 2024
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14 October 2024
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7 October 2024
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1 October 2024
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23 September 2024
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16 September 2024
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9 September 2024
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2 September 2024
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27 August 2024
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19 August 2024
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16 July 2024
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4 July 2024
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10 June 2024
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5 June 2024
Update URN List
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20 May 2024
Update URN List.
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13 May 2024
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7 May 2024
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2 May 2024
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23 April 2024
Update URN List
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15 April 2024
Update URN List
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8 April 2024
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4 April 2024
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25 March 2024
Update URN List
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18 March 2024
Update URN list
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11 March 2024
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4 March 2024
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27 February 2024
Update URN List
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22 February 2024
Update URN List
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13 February 2024
Update URN List
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5 February 2024
Update of URN List.
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29 January 2024
Update URN List
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22 January 2024
Update of URN List
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8 January 2024
Update URN List
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2 January 2024
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28 December 2023
Update of URN List
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19 December 2023
Update of URN List
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11 December 2023
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27 November 2023
Update URN List.
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20 November 2023
Update URN list
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13 November 2023
Update URN List
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6 November 2023
Update of URN list.
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30 October 2023
Updated customer URN list
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16 October 2023
Update URN List
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10 October 2023
Update of URN List
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2 October 2023
Update of URN List
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26 September 2023
Update URN List
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13 September 2023
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5 September 2023
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Update URN List
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Update of URN List
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Update of URN List
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Update of URN list
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Update of URN list
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Update of URN List
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Update of URN List
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Update of URN List
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17 April 2023
Update URN List
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12 April 2023
Update of URN List
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3 April 2023
Update of URN list
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3 April 2023
Update URN list and Add Org Form
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20 March 2023
Update URN List
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14 March 2023
Update of URN List
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7 March 2023
URN List Update
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6 March 2023
Update of URN List
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28 February 2023
Update URN LIst
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23 February 2023
URN List Update
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13 February 2023
Update of URN List
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6 February 2023
Update URN List
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30 January 2023
Update of URN List
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23 January 2023
Update of URN List
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16 January 2023
Update of URN List
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9 January 2023
Update of URN List
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28 December 2022
Updated Customer URN list
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25 November 2022
Updated customer URN list
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29 September 2022
Updated customer URN list
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19 August 2022
Updated customer URN list
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2 August 2022
Updated URN list
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27 July 2022
Updated URN list
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30 June 2022
Updated customer URN list
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27 April 2022
Updated customer URN list
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28 February 2022
Updated customer URN list
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25 January 2022
Updated customer URN list
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27 October 2021
Updated customer URN list
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24 September 2021
Updated URN list
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1 September 2021
Updated URN list
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11 August 2021
Updated customer URN list
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30 June 2021
Updated customer URN list
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29 April 2021
Updated customer URN list
174.
10 March 2021
Included a note to remind suppliers and customers to check that the customer is eligible to use the agreement.
175.
26 February 2021
Updated customer URN list
176.
29 January 2021
Updated customer URN list
177.
30 November 2020
The latest customer URN list is uploaded.
178.
26 October 2020
Updated CCS customer URN list
179.
28 September 2020
Updated Customer URN list
180.
23 June 2020
The Customer URN list has been updated again to fix some problems with the data shown.
181.
22 June 2020
Updated the Customer URN list.
182.
15 June 2020
Updated guidance and documents, specifically about how to report Management Information (MI)
183.
29 April 2020
Updated Customer URN list added
184.
9 January 2020
We have updated the customer URN list.
185.
9 July 2019
New URN list added
186.
6 June 2019
New URN list uploaded
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15 May 2019
New URN list uploaded
188.
13 February 2019
New URN list uploaded
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10 January 2019
New URN list added
190.
12 December 2018
New URN list uploaded
191.
29 November 2018
The Mystery Shopper Service has been rebranded to the Public Procurement Review Service and the name has been changed to reflect this update
192.
6 November 2018
Updated Customer URN list
193.
11 October 2018
New URN list uploaded
194.
4 September 2018
New URN list uploaded
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10 August 2018
New URN list uploaded
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3 April 2018
New URN list uploaded
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1 March 2018
new URN list uploaded
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5 February 2018
new URN list uploaded.
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4 January 2018
new URN list uploaded
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7 December 2017
New URN list added
201.
19 September 2017
New customer URN list uploaded
202.
13 September 2017
New URN list uploaded
203.
31 August 2017
amended document ordering
204.
31 August 2017
Terms and conditions removed - out of date
205.
31 August 2017
new URN list added
206.
7 June 2017
URN list uploaded
207.
25 May 2017
Amended hyperlink
208.
25 May 2017
added guidance doc link
209.
16 May 2017
amended mention of URN list.
210.
10 May 2017
MISO Guidance Notes updated and latest URN list uploaded.
211.
23 February 2017
Customer URN list updated.
212.
31 January 2017
Updated customer URN list. Added guidance documents to help suppliers use MISO to submit management information.
213.
17 January 2017
Customer URN list updated.
214.
29 November 2016
Updated customer URN list.
215.
29 November 2016
Updated URN request guidance document.
216.
1 September 2016
Updated URN list.
217.
29 July 2016
Updated customer URN list.
218.
10 June 2016
Updated URN list
219.
3 May 2016
Updated URN list
220.
20 April 2016
Updated URN list.
221.
12 April 2016
Updated URN list.
222.
5 April 2016
URN list updated.
223.
21 January 2016
Customer URN list updated
224.
15 December 2015
Updated customer URN list
225.
8 December 2015
Updated Customer URN list
226.
1 December 2015
Updated Customer URN listing
227.
24 November 2015
Updated Customer URN list
228.
20 November 2015
Customer URN list updated
229.
10 November 2015
added new customer urn list
230.
4 November 2015
New 'add organisation' form added. The form has been simplified with fewer fields and the addition of drop down options for 3 fields: country, sector and organisation type. This will make it easier to complete with less margin for error, saving suppliers time.
231.
22 October 2015
Updated latest URN list.
232.
5 October 2015
Uploaded new URN list
233.
29 September 2015
Updated Customer URN list
234.
21 September 2015
Updated latest URN listt
235.
15 September 2015
Updated Customer URN listing
236.
7 September 2015
Updated latest URN list
237.
1 September 2015
Customer URN list updated
238.
24 August 2015
Updated URN list
239.
10 August 2015
Updated URN list
240.
5 August 2015
Updated URN list
241.
27 July 2015
uploaded latest customer URN list for CCS suppliers
242.
20 July 2015
Updated URN list
243.
14 July 2015
Updated Customer URN listing
244.
6 July 2015
Updated URN List
245.
29 June 2015
Updated URN List
246.
22 June 2015
Updated URN List
247.
15 June 2015
Updated URN List
248.
8 June 2015
Updated URN List
249.
1 June 2015
Updated URN List
250.
11 May 2015
Updated URN list as an XL file
251.
5 May 2015
Updated URN list
252.
28 April 2015
Updated URN list
253.
20 April 2015
Updated URN List
254.
13 April 2015
Updated URN list
255.
13 April 2015
Updated text under download the latest URN section
256.
10 April 2015
Updated Customer URN list
257.
25 March 2015
Updated customer URN list
258.
18 March 2015
Updated Customer URN list
259.
9 March 2015
Updated customer URN list
260.
23 February 2015
Updated URN list
261.
17 February 2015
Updated customer URN list
262.
6 February 2015
Customer URN list updated
263.
28 January 2015
Added details of how to request copy of supplier marketing toolkit
264.
27 January 2015
Updated Customer URN list
265.
20 January 2015
Updated Customer URN list
266.
13 January 2015
URN list updated 12/1/2015
267.
5 January 2015
Customer URN list updated 5 January 2015
268.
8 December 2014
First published.
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