Bill S926 Requires Arbitration Organizations to Disclose Consumer Case Data

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Senate

Bill
S926

2025-2026 Legislative Session Relates to arbitration organizations

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Sponsored By

Brian Kavanagh

(D) 27th Senate District

Current

Bill Status
Via
A3318
- Passed Senate

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co-Sponsors

Cordell Cleare

(D) 30th Senate District

Robert Jackson

(D, WF) 31st Senate District

2025-S926

(ACTIVE)
- Details

See Assembly Version of this Bill: A3318 Law Section: General Business Law Laws Affected: Amd §399-c, Gen Bus L Versions Introduced in Other Legislative Sessions: 2011-2012: A8431
2013-2014: A604
2015-2016: A108
2017-2018: S7146, A7175, A9769
2019-2020: S2895, A7438
2021-2022: S3123, A3297
2023-2024: S2083, A2118

2025-S926

(ACTIVE)
- Summary

Relates to arbitration organizations; requires private arbitration organizations involved in fifty or more consumer arbitrations per year to collect, publish at least quarterly, and make available to the public in a computer-searchable database certain information relating to such arbitrations; prohibits financial conflicts of interest.

2025-S926

(ACTIVE)
- Sponsor Memo

BILL NUMBER: S926

SPONSOR: KAVANAGH
 
TITLE OF BILL:

An act to amend the general business law, in relation to arbitration
organizations

 
PURPOSE OR GENERAL IDEA OF BILL:

The purpose of this bill is to ensure fairness and accountability in
arbitration proceedings conducted by private arbitration organizations
and further protect consumers from unfair mandatory arbitration clauses.

 
SUMMARY OF PROVISIONS:

This bill would require private arbitration organizations involved in
consumer arbitration cases, excepting those businesses whose only
relationship to arbitration is a contract clause authorizing arbi-
tration, to make certain information regarding those cases available to
the public on its website and on paper upon request. The information
required to be disclosed for each consumer arbitration would include:
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2025-S926

(ACTIVE)
- Bill Text download pdf

S T A T E O F N E W Y O R K

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926

2025-2026 Regular Sessions

I N S E N A T E

(PREFILED)

January 8, 2025

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Introduced by Sen. KAVANAGH -- read twice and ordered printed, and when
printed to be committed to the Committee on Consumer Protection

AN ACT to amend the general business law, in relation to arbitration
organizations

THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

Section 1. Subdivision 1 of section 399-c of the general business law
is amended by adding a new paragraph e to read as follows:
E. THE TERM "ARBITRATION ORGANIZATION" SHALL MEAN AN ASSOCIATION,
AGENCY, BOARD, COMMISSION, OR OTHER ENTITY THAT IS NEUTRAL AND INITI-
ATES, SPONSORS, OR ADMINISTERS AN ARBITRATION PROCEEDING OR IS INVOLVED
IN THE APPOINTMENT OF AN ARBITRATOR UNLESS SUCH INVOLVEMENT IS LIMITED
TO A CONTRACTUAL RELATIONSHIP THAT AUTHORIZES THE USE OF ARBITRATION.
§ 2. Section 399-c of the general business law is amended by adding
three new subdivisions 3, 4 and 5 to read as follows:
3. A. ANY PRIVATE ARBITRATION ORGANIZATION THAT ADMINISTERS OR IS
OTHERWISE INVOLVED IN FIFTY OR MORE CONSUMER ARBITRATIONS A YEAR SHALL
COLLECT, PUBLISH AT LEAST QUARTERLY, AND MAKE AVAILABLE TO THE PUBLIC IN
A COMPUTER-SEARCHABLE DATABASE THAT PERMITS SEARCHING WITH MULTIPLE
SEARCH TERMS IN THE SAME SEARCH, WHICH SHALL BE ACCESSIBLE AT THE INTER-
NET WEBSITE OF THE PRIVATE ARBITRATION ORGANIZATION, IF ANY, AND ON
PAPER UPON REQUEST, ALL OF THE FOLLOWING INFORMATION REGARDING EACH
CONSUMER ARBITRATION IT HAS ADMINISTERED OR OTHERWISE BEEN INVOLVED IN
WITHIN THE PRECEDING FIVE YEARS:
(1) THE NAME OF THE NON-CONSUMER PARTY, IF THE NON-CONSUMER PARTY IS A
CORPORATION OR OTHER BUSINESS ENTITY;
(2) THE STATE AND ZIP CODE IN WHICH THE CONSUMER PARTY RESIDED AT THE
TIME OF ARBITRATION;
(3) THE TYPE OF DISPUTE INVOLVED, INCLUDING GOODS, BANKING, INSURANCE,
HEALTH CARE, EMPLOYMENT, AND, IF IT INVOLVES EMPLOYMENT, THE AMOUNT OF

EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
[ ] is old law to be omitted.
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