Ofcom News Centre

Ofcom Investigates Image Boards for Illegal Content Failures

Ofcom has launched an investigation into two online image boards for alleged failures to protect UK users from illegal content, including non-consensual intimate images and child sexual abuse material. This action falls under the Online Safety Act 2023, which imposes duties on user-to-user service providers.

Ofcom provisionally finds suicide forum in breach of Online Safety Act

Ofcom has provisionally found a provider of an online suicide forum in breach of the UK's Online Safety Act. The provider failed to conduct adequate risk assessments and implement proportionate measures to protect users from illegal content. Ofcom is considering sanctions, including potential fines or business disruption measures.

Media Act Updates for VoD, Connected TVs, and Voice Platforms

Ofcom has provided an update on its progress implementing the UK's Media Act, which introduces new rules for Video on Demand (VoD) services, connected TVs, and voice platforms. The Act aims to protect audiences and ensure the broadcasting sector thrives by modernizing regulations for digital content consumption.

Ofcom Fines Porn Company £1.35m for Lack of Age Checks

Ofcom has fined pornographic company 8579 LLC £1.35 million for failing to implement effective age verification measures as required by the UK's Online Safety Act. The company also received a £50,000 fine for failing to respond to a legally binding information request. These actions underscore Ofcom's commitment to protecting children online.

Ofcom Telecoms and Pay-TV Complaints Q3 2025

Ofcom has published its latest figures for complaints received about major UK landline, mobile, broadband, and pay-TV providers for Q3 2025. The report indicates that complaint levels remained similar to the previous quarter across all service types, with specific providers identified as generating the most and fewest complaints.

Ofcom and Police Partner to Tackle Online Football Abuse

Ofcom and the UK Football Police Unit have partnered to tackle online abuse in English football. This new working group will share intelligence to inform preventative and investigatory actions, including Ofcom's policy work under the Online Safety Act.

Ofcom Fines Porn Company £800k for Age Check Failures

Ofcom has fined Kick Online Entertainment SA £800,000 for failing to implement effective age verification measures to prevent children from accessing pornographic content, as required by the Online Safety Act. An additional £30,000 fine was imposed for non-compliance with information requests.

Ofcom Investigates BT and Three for Mobile Network Outages

Ofcom has launched investigations into BT and Three following mobile network outages in summer 2025 that disrupted UK-wide mobile call services, including emergency calls. The investigations will assess whether the companies complied with their regulatory obligations regarding network availability and reporting.

Ofcom Fines File-Sharing Service £20,000 for Non-Compliance

Ofcom has fined a file-sharing service £20,000 and imposed a daily penalty for failing to respond to legally binding information requests regarding child sexual abuse material. This action is part of Ofcom's enforcement of the UK's Online Safety Act.

Ofcom Investigates X Over Grok Sexualised Imagery

Ofcom has launched a formal investigation into X (formerly Twitter) concerning allegations that its Grok AI chatbot was used to create and share sexualised imagery, including child sexual abuse material. The investigation will determine if X has complied with its duties under the UK's Online Safety Act to protect users from illegal content and harm.