MedPeds Data Breach Notification
Summary
MEDPEDS, a healthcare provider, is notifying patients of a data breach that occurred on September 2, 2025, due to a virus that encrypted data and allowed unauthorized access. Patient information including name, date of birth, address, phone number, and medical records may have been viewed. MEDPEDS has improved security measures and contacted the FBI.
What changed
MEDPEDS has issued a data breach notification letter to affected patients following a cybersecurity incident on September 2, 2025. An unknown entity gained access to their computer system, placing a virus that encrypted data and potentially viewed patient information, including names, dates of birth, addresses, phone numbers, and medical records. The organization has implemented enhanced security measures, contacted the FBI, and is working with a forensic firm to address the breach.
Affected individuals are encouraged to contact IDX for assistance and information regarding the incident. The notification also advises patients to review account statements, monitor credit reports, place fraud alerts with credit bureaus, and report suspicious activity to law enforcement or the Attorney General. While MEDPEDS states there is no evidence of misuse of the data at this time, these recommended steps are crucial for protecting personal and medical information.
What to do next
- Review account statements and credit reports for suspicious activity.
- Consider placing fraud alerts with Equifax, Experian, and TransUnion.
- Contact IDX at 1-888-201-3629 for further information and assistance.
Source document (simplified)
RecordIndicator000001
< > < > < > < > < >, < > < > < >
March 16, 2026 Dear < > < >, What Happened MEDPEDS has discovered that on September 2, 2025, an unknown person or entity gained access to our computer system and placed a virus on the system that encrypted our data. Some data for patients was affected and viewed by the intruder. We worked to restore our computer system with a forensic firm and did not engage with the intruder. We are not aware of any misuse of this data. What Information Was Involved The information included name, date of birth, home address, phone number, and patient medical records that could have included. What We Are Doing We immediately improved our security and protect our system from further unauthorized access. We also immediately contacted the FBI and worked with their cyber security department. We have implemented additional safeguards to improve data security on our web server infrastructure. We are taking additional steps to protect patient related data from theft or similar criminal activity in the future. What You Can Do We have partnered with IDX to answer questions and provide valuable information about the incident. We encourage you to contact IDX with any questions by calling 1-888-201-3629. IDX representatives are available Monday through Friday from 9 am - 9 pm Eastern Time. Again, at this time, there is no evidence that your information has been misused. IDX representatives have been fully versed on the incident and can answer questions or concerns you may have regarding protection of your personal information.
MEDPEDS P.O. Box 989728 West Sacramento, CA 95798-9728
For More Information You will find additional information in the enclosed Recommended Steps document. Please call 1-888-201-3629 for assistance or for any additional questions you may have.
Sincerely, MEDPEDS (Enclosure)
Recommended Steps to Help Protect Your Information
Telephone. Contact IDX at 1-888-201-3629 to gain additional information about this event and speak with
knowledgeable representatives about the appropriate steps to take to protect your credit identity.Review your credit reports. We recommend that you remain vigilant by reviewing account statements and
monitoring credit reports. Under federal law, you also are entitled every 12 months to one free copy of your credit report from each of the three major credit reporting companies. To obtain a free annual credit report, go to www.annualcreditreport.com or call 1-877-322-8228. You may wish to stagger your requests so that you receive a free report by one of the three credit bureaus every four months.Report suspicious activity. You have the right to file a police report if you ever experience identity fraud. Please
note that in order to file a crime report or incident report with law enforcement for identity theft, you will likely need to provide some kind of proof that you have been a victim. A police report is often required to dispute fraudulent items. You can report suspected incidents of identity theft to local law enforcement or to the Attorney General.Place Fraud Alerts with the three credit bureaus. If you choose to place a fraud alert, we recommend you do this
after activating your credit monitoring. You can place a fraud alert at one of the three major credit bureaus by phone and also via Experian’s or Equifax’s website. A fraud alert tells creditors to follow certain procedures, including contacting you, before they open any new accounts or change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay you when you seek to obtain credit. The contact information for all three bureaus is as follows: Credit Bureaus Equifax Fraud Reporting Experian Fraud Reporting TransUnion Fraud Reporting 1-866-349-5191 1-888-397-3742 1-800-680-7289 P.O. Box 105069 P.O. Box 9554 P.O. Box 2000 Atlanta, GA 30348-5069 Allen, TX 75013 Chester, PA 19022-2000 www.equifax.com www.experian.com www.transunion.com It is necessary to contact only ONE of these bureaus and use only ONE of these methods. As soon as one of the three bureaus confirms your fraud alert, the others are notified to place alerts on their records as well. You will receive confirmation letters in the mail and will then be able to order all three credit reports, free of charge, for your review. An initial fraud alert will last for one year. Please Note: No one is allowed to place a fraud alert on your credit report except you.Security Freeze. By placing a security freeze, someone who fraudulently acquires your personal identifying
information will not be able to use that information to open new accounts or borrow money in your name. You will need to contact the three national credit reporting bureaus listed above to place the freeze. Keep in mind that when you place the freeze, you will not be able to borrow money, obtain instant credit, or get a new credit card until you temporarily lift or permanently remove the freeze. There is no cost to freeze or unfreeze your credit files.You can obtain additional information about the steps you can take to avoid identity theft from the following
agencies. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. California Residents: Visit the California Office of Privacy Protection (www.oag.ca.gov/privacy) for additional information on protection against identity theft. Office of the Attorney General of California, 1300 I Street, Sacramento, CA 95814, Telephone: 1-800-952-5225. Kentucky Residents: Office of the Attorney General of Kentucky, 700 Capitol Avenue, Suite 118 Frankfort, Kentucky 40601, www.ag.ky.gov, Telephone: 1-502-696-5300.
Maryland Residents: Office of the Attorney General of Maryland, Consumer Protection Division 200 St. Paul Place Baltimore, MD 21202, https://www.marylandattorneygeneral.gov, Telephone: 1-888-743-0023. New Mexico Residents: You have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based on information in your credit report; and you may seek damages from a violator. You may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. You can review your rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580. New York Residents: the Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; https://ag.ny.gov/. North Carolina Residents: Office of the Attorney General of North Carolina, 9001 Mail Service Center Raleigh, NC 27699-9001, www.ncdoj.gov, Telephone: 1-919-716-6400. Oregon Residents: Oregon Department of Justice, 1162 Court Street NE, Salem, OR 97301-4096, www.doj.state.or.us/, Telephone: 1-877-877-9392 Rhode Island Residents: Office of the Attorney General, 150 South Main Street, Providence, Rhode Island 02903, www.riag.ri.gov, Telephone: 1-401-274-4400 All US Residents: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW Washington, DC 20580, https://consumer.ftc.gov, 1-877-IDTHEFT (438-4338), TTY: 1-866-653-4261
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