Glasshouse Media Data Breach Notification

Massachusetts - Breach Notification Letters (Mar 2026)

Published March 23rd, 2026

Detected March 25th, 2026

Summary

Glasshouse Media is issuing a data breach notification dated March 23, 2026, to affected individuals. The incident involved the inadvertent receipt of an internal file containing employee names and Social Security numbers. The company is offering 24 months of complimentary identity protection services through Experian IdentityWorks.

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What changed

Glasshouse Media has issued a data breach notification to individuals whose personal information, including name and Social Security number, may have been compromised. The breach occurred when an external recipient inadvertently received an internal file containing employee data on March 11, 2026. While there is no evidence of misuse, Glasshouse Media is offering 24 months of complimentary identity protection services via Experian IdentityWorks to affected individuals.

Affected individuals must enroll in the Experian IdentityWorks program by June 30, 2026, using a provided activation code. The service includes credit monitoring, credit reports, a security freeze, and $1 million in identity theft insurance. Massachusetts law grants individuals the right to obtain police reports and place security freezes on their credit reports free of charge.

What to do next

Enroll in Experian IdentityWorks by June 30, 2026
Review Massachusetts law rights regarding police reports and security freezes

Source document (simplified)

NOTICE OF DATA BREACH Date: March 23, 2026 To: Dear [First Name] [Last Name], Glasshouse Media recently discovered an incident that may affect the security of your personal information. We want to provide you with information about the incident, steps we are taking in response, and steps you may take to guard against identity theft and fraud. What Happened? On March 11, 2026, a recipient contacted us to report that they had inadvertently received an internal file containing employee information. We immediately confirmed with the recipient that the file was deleted and not further distributed. We have no evidence that your information has been misused. What Information Was Involved? The information involved included your name and Social Security number. What Are We Doing? To help protect your identity, we are offering complimentary access to Experian IdentityWorks℠ for 24 months. If you believe there was fraudulent use of your information as a result of this incident, please reach out to an Experian agent. If identity restoration support is needed, an Experian Identity Restoration agent is available to work with you to resolve the issue. This service is available to you for 24 months from the date of this letter and does not require any action on your part at this time. How to Enroll:

Ensure that you enroll by June ,30 2026 (Your code will not work after this date).
Visit the Experian IdentityWorks website to enroll: [https://www.experianidworks.com/1Bcredit]
Provide your activation code: [PASTE UNIQUE CODE HERE]
Provide your engagement number: B162110 Additional Membership Features: Once you enroll, you will have access to Experian credit reports, active credit monitoring, a security freeze for your Experian file, and $1 Million in identity theft insurance. Your Rights Under Massachusetts Law: Under Massachusetts law, you have the right to obtain any police report filed in regard to this incident. You also have the right to place a security freeze on your credit report at no charge. To do so, contact: Experian (1-888-397-3742), Equifax (1-800-685-1111), or TransUnion (1-888-909-8872). Sincerely, Steve Bouvier Operations Manager, Glasshouse Media