TriZetto Provider Solutions Data Breach Notification
Summary
TriZetto Provider Solutions is notifying individuals about a data breach and offering identity monitoring services. The notice provides instructions for enrollment, steps to protect personal information, and contact information for relevant agencies.
What changed
TriZetto Provider Solutions has issued a data breach notification to affected individuals, detailing the incident and offering complimentary identity monitoring services. The notification emphasizes the importance of enrolling in these services by an unspecified deadline and advises individuals to remain vigilant by reviewing account statements and credit reports, and to report any suspicious activity to their financial institutions. It also provides contact information for the Federal Trade Commission (FTC) and various state Attorneys General offices for further assistance.
Individuals who have received this notification are strongly encouraged to enroll in the offered monitoring services to protect themselves against potential identity theft or fraud. While no specific enrollment deadline is provided in the text, prompt action is implied. Affected individuals should also follow the general advice on monitoring their accounts and credit reports. Contact information for a dedicated call center and relevant government agencies is provided for those with questions or concerns.
What to do next
- Enroll in identity monitoring services if offered.
- Regularly review account statements and credit reports.
- Report any suspicious activity to financial institutions.
Source document (simplified)
In order for you to receive the monitoring services described above, you must enroll by < >. The enrollment requires an internet connection and email account and may not be available to minors under the age of 18. Please note that when signing up for monitoring services, you may be asked to verify personal information for your own protection to confirm your identity. What You Can Do. Although we have no evidence that any of your information has been subject to identity theft or fraud, you should always remain alert by regularly reviewing your account statements and monitoring free credit reports and immediately reporting to your banks and other financial institutions any suspicious activity involving your accounts. The enclosed “General Information about Identity Theft Protection” provides further information about ways to do this. We also encourage you to enroll in the identity monitoring services that we have offered to you. More Information. If you have questions, please call our dedicated, toll-free call center at and supply the specialist with your unique code listed above. The hotline operating hours are Monday through Friday between 8:00 a.m. and 5:30 p.m. Central Time, excluding major U.S. holidays. We regret that this incident occurred and any concern it may cause. We take the confidentiality and security of personal information very seriously and will continue to take steps to prevent a similar incident from occurring in the future. Sincerely, TriZetto Provider Solutions
You may contact the Federal Trade Commission (FTC) and State Attorneys General Offices. If you believe you are the victim of identity theft or have reason to believe your personal information has been misused, you should contact the FTC and/or your state’s attorney general office about for information on how to prevent or avoid identity theft. You can contact the FTC at: Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20508, www.ftc.gov, 1-877-IDTHEFT (438-4338). If you are a District of Columbia resident, you may contact and obtain information from your attorney general at: Office of the Attorney General for the District of Columbia, 441 4th Street, NW, Washington, DC 20001, 1-202-727-3400, www.oag.dc.gov. If you are an Iowa resident, state law advises you to report any suspected identity theft to law enforcement or to the Iowa Attorney General, Consumer Protection Division, 1305 E. Walnut St., Des Moines, IA 50319, 1-888-777-4590. If you are a Maryland resident, you can contact the Maryland Office of the Attorney General, Consumer Protection Division at: 200 St. Paul Place, Baltimore, MD 21202, www.marylandattorneygeneral.gov, 1-888-743-0023. If you are a Massachusetts resident, under Massachusetts law, you have the right to obtain any police report filed in regard to this incident. You also have the right to request a security freeze, as described above. You may contact and obtain information from your state attorney general at: Office of the Massachusetts Attorney General, One Ashburton Place, Boston, MA 02108, 1-617-727-8400, www.mass.gov/contact-the-attorney-generals-office. If you are a New Mexico resident, you have certain rights pursuant to the federal Fair Credit Reporting Act (FCRA). For more information about the FCRA, please visit www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act or www.ftc.gov. If you are a New York resident, you can contact the New York Office of the Attorney General at www.ag.ny.gov, 1-800- 771-7755; the New York Department of State, www.dos.ny.gov, 1-800-697-1220; and the New York Division of State Police, www.ny.gov/agencies/division-state-police, 1-914-834-9111. If you are a North Carolina resident, you can contact the North Carolina Office of the Attorney General, Consumer Protection Division at: 9001 Mail Service Center, Raleigh, NC 27699-9001, https://ncdoj.gov, 1-877-566-7226. If you are an Oregon resident, state law advises you to report any suspected identity theft to law enforcement or to the FTC. If you are a Rhode Island resident, you have the right to obtain a police report. You also have the right to request a security freeze, as described above. You can also contact the Office of the Attorney General at: Rhode Island Office of the Attorney General, 150 South Main Street, Providence, RI 02903, http://www.riag.ri.gov, 1-401-274-4400 or file a police report by contacting 1-401-444-1000. If you are a West Virginia resident, you have the right to ask that nationwide consumer reporting agencies place “fraud alerts” in your file to let potential creditors and others know that you may be a victim of identity theft, as described above. You also have a right to place a security freeze on your credit report, as described above.
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