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Marcus Quinn vs Nicor Gas Company - Service Complaint

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Summary

A complaint has been filed by Marcus Quinn against Northern Illinois Gas Company, doing business as Nicor Gas Company, regarding the utility's alleged failure to provide required policies in Chicago Heights, Illinois. The case was filed on April 23, 2026 and is currently in initial status with an Administrative Law Judge action pending. The Illinois Commerce Commission will adjudicate the complaint through its administrative process.

Published by ICC on icc.illinois.gov . Detected, standardized, and enriched by GovPing. Review our methodology and editorial standards .

About this source

The Illinois Commerce Commission regulates public utilities and transportation carriers in Illinois: electricity, natural gas, water, wastewater, and railroad safety. This feed tracks every new filing on the ICC docket: rate cases, utility construction certificates, railroad safety stipulations, EV charging station certifications, and consumer complaint cases. Around 135 filings a month. Watch this if you advise Illinois utility clients, follow ComEd and Ameren Illinois regulatory activity, intervene in rate cases, manage railroad crossing safety compliance, or track the EV infrastructure authorization work as the state builds out charging networks.

What changed

The Illinois Commerce Commission has accepted a complaint filed by Marcus Quinn against Northern Illinois Gas Company (d/b/a Nicor Gas Company) for alleged failure to provide required policies in Chicago Heights, Illinois. The complaint has been assigned case number P2026-0365 and has been flagged as an initial case requiring Administrative Law Judge review.

For Nicor Gas and other Illinois utilities, this complaint may indicate scrutiny on policy disclosure and consumer service obligations before the ICC. While individual consumer complaints typically do not create binding precedent, utilities named in ICC complaints should monitor the outcome for implications on compliance practices and required consumer communications.

Archived snapshot

Apr 23, 2026

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Case Details for 26-0365

Filed April 23, 2026 Case Type Complaint - Service Authority Type(s) Gas Case Status Initial - Administrative Law Judge Action Pending Title of Case Marcus Quinn
-vs-
Northern Illinois Gas Company
d/b/a Nicor Gas Company Nature of Case Complaint as to Nicor to provide required policies in Chicago Heights, Illinois. Entities
- Northern Illinois Gas Company
Full docket number: P2026-0365

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Last updated

Classification

Agency
ICC
Published
April 23rd, 2026
Instrument
Notice
Branch
Executive
Legal weight
Non-binding
Stage
Draft
Change scope
Minor
Docket
P2026-0365

Who this affects

Applies to
Consumers Energy companies
Industry sector
2210 Electric Utilities
Activity scope
Utility service complaint Consumer grievance filing Administrative adjudication
Geographic scope
Illinois US-IL

Taxonomy

Primary area
Energy
Operational domain
Legal
Topics
Consumer Protection Government Contracting

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