CO PUC Warns Students About Moving Company Fraud
Summary
The Colorado Public Utilities Commission issued an alert warning students and families to verify moving company permits before hiring. The PUC regulates household goods movers and urges consumers to use written contracts and the permit search tool at puc.colorado.gov/household-goods-movers-consumer-info to check for the HHG permit number. Consumers can file complaints online or call 303-894-2070 if concerns arise.
What changed
The Colorado Public Utilities Commission published a consumer alert warning students about fraudulent moving companies during campus move season. The alert advises consumers to verify moving companies have a Colorado HHG permit number and obtain written contracts before hiring. Consumers are directed to the PUC's online permit search tool and complaint hotline if issues arise.\n\nAffected parties include students, families, and anyone using moving services in Colorado. No compliance obligations or deadlines are imposed; this is informational guidance urging consumers to exercise due diligence when selecting moving companies.
Archived snapshot
Apr 17, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
PUC Alerts Students to Avoid Fraud and Hire Permitted Moving Companies
Thursday, April 16, 2026
Submitted by [user:fieldfirstname] April 16, 2026 - The Colorado Public Utilities Commission (PUC) reminds parents and students, as they move to or from university or college campuses, to protect themselves when hiring a moving company. The PUC is the primary regulator of Household Good Movers in Colorado. The PUC protects consumers by regulating moving companies, ensuring that movers are properly permitted and insured and moving vehicles have been verified to be in a safe and working condition.
The PUC urges students, and anyone using a moving company, to follow these guidelines when hiring a moving company:
- Get a written contract. All household goods movers must have a written estimate and contract. Each mover must also have a Colorado Public Utilities Commission (PUC) permit number that has the letters, "HHG".
- If you are unsure whether a moving company is permitted, ask the PUC! If you want to check a permit or file a complaint with the PUC, visit the PUC Household Goods Movers webpage or call 303-894-2070. Using a mover that is not permitted can potentially lead to theft and/or uninsured damage of your property. No moving company can withhold any of your property to force payment.
“Moving is stressful enough, so please take simple steps to protect yourself and your property from fraudulent moving companies,” said PUC Director Rebecca White. “Before you select a moving company, get a written quote and contract, and use the PUC’s online permit search tool to verify they are permitted in the state.”
If you have any concerns about your moving company, contact the PUC online, via the complaint form or call the Consumer Affairs hotline, at (303) 894-2070. For more information on protecting your property when moving, visit the PUC Household Goods Movers webpage and this Household Goods Fraud Alert.
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