Ofgem: Electricity Distribution GSOP Payments Adjusted for 2026-2027
Summary
Ofgem has published guidance detailing adjustments to Guaranteed Standards of Performance (GSOP) payments for electricity distribution network operators for the 2026-2027 regulatory year. These adjustments reflect inflation and are effective from April 1, 2026.
What changed
Ofgem, the UK's energy regulator, has issued guidance on the adjusted Guaranteed Standards of Performance (GSOP) payment amounts for electricity distribution network operators for the 2026-2027 regulatory year. These adjustments are calculated by applying the percentage change in the Consumer Prices Index including owner occupiers’ housing costs (CPIH) for January to the existing payment values. The guidance specifies that these updated payment amounts must be implemented by April 1, 2026, reflecting an annual adjustment for inflation.
Electricity distribution network operators must ensure their systems and processes are updated to reflect these new GSOP payment amounts by April 1, 2026. Failure to meet the specified standards of performance can result in payments to customers or relevant authorities, with the adjusted amounts now in effect for the upcoming regulatory year. Compliance with these updated payment obligations is mandatory.
What to do next
- Update GSOP payment amounts for the 2026-2027 regulatory year based on CPIH inflation.
- Ensure implementation of adjusted GSOP payments by April 1, 2026.
Penalties
Failure to meet specified standards of performance may result in GSOP payments to customers or relevant authorities.
Source document (simplified)
Adjustments to the Guaranteed Standards of Performance: 2026
Publication type: Guidance Publication date:
13 March 2026
Topic: Electricity distribution, Consumer protection Print this page
Related links
Adjustments to the Guaranteed Standards of Performance: 2025
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- The Guaranteed Standards of Performance (GSOP) payments specify what an electricity distribution network operator must pay a customer or relevant authority if they fail to meet specified standards of performance.
Details
This guidance specifies the GSOP payment amounts for the regulatory year 2026 to 2027. These are calculated by adjusting the values on or after 1 April 2025 by the percentage change in the Consumer Prices Index including owner occupiers’ housing costs (CPIH) published for the month of January. Distribution network licensees must put these into place by 1 April 2026. The payment amounts are updated each year to reflect inflation.
Documents
Guaranteed Standards of Performance payment update 2026 [PDF, 315.39KB] Connections Guaranteed Standards of Performance payments 2026 to 2027 [XLSX, 72.93KB] Reliability Guaranteed Standards of Performance payments 2026 to 2027 [XLSX, 52.69KB] Print this page
Related links
Adjustments to the Guaranteed Standards of Performance: 2025
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