ICO Upholds FOI Complaint Against Epping Forest Council
Summary
The ICO has upheld a Freedom of Information (FOI) complaint against Epping Forest Council for failing to respond to a request within the statutory 20-working-day limit. The Council has been ordered to provide a response to the complainant within 30 calendar days.
What changed
The Information Commissioner's Office (ICO) has issued a decision notice upholding a complaint against Epping Forest Council. The Council failed to respond to a Freedom of Information Act (FOIA) request within the mandated 20 working days. The ICO has ordered the Council to provide the complainant with a response within 30 calendar days, fulfilling its statutory obligations.
This decision highlights the importance of timely responses to FOI requests for public authorities. Epping Forest Council must ensure its internal processes are adequate to meet the 20-working-day deadline for future requests. Failure to comply with the ICO's order within the specified 30-day period could lead to further enforcement action.
What to do next
- Ensure response to complainant is provided within 30 calendar days.
- Review internal processes to prevent future delays in responding to FOI requests.
Source document (simplified)
Epping Forest District Council
- Date 10 March 2026
- Sector Local government
- Decision(s) FOI 10: Upheld The public authority has failed to respond to this request within 20 working days, as specified under FOIA. The Commissioner requires it to provide the complainant with a response to this request within 30 calendar days in accordance with its obligations under FOIA.
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