GLA FOI complaint upheld, must respond in 30 days
Summary
The Information Commissioner's Office issued a Decision Notice upholding a Freedom of Information Act complaint against the Greater London Authority. The GLA failed to respond to an FOI request within the statutory 20 working day timeframe. The ICO ordered the GLA to provide a complete response to the complainant within 30 calendar days or face further enforcement action.
What changed
The ICO's Decision Notice IC-472879-N5S9 found that the Greater London Authority violated FOIA by failing to respond to an information request within the required 20 working days. The complaint was formally upheld under the Commissioner's FOI enforcement powers. The GLA is now legally required to provide the complainant with a substantive response within 30 calendar days from the date of this Decision Notice.
The GLA must act immediately to compile and send a complete response to the outstanding FOI request. Failure to comply with this Decision Notice within the 30-day deadline may result in further ICO enforcement action, potentially including an enforcement notice or referral to the Upper Tribunal for contempt proceedings. Government agencies receiving similar decisions should ensure their FOI teams have adequate resources to meet statutory response deadlines.
What to do next
- Provide the complainant with a complete response to the outstanding FOI request within 30 calendar days
- Document the ICO Decision Notice and communicate the compliance deadline to relevant FOI team staff
- Review FOI handling procedures to prevent future failures to meet the 20 working day response requirement
Penalties
Further enforcement action including potential enforcement notice or referral to Upper Tribunal for contempt if not complied with
Archived snapshot
Mar 31, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Greater London Authority
- Date 27 March 2026
- Sector Local government
- Decision(s) FOI 10: Upheld The public authority has failed to respond to this request within 20 working days, as specified under FOIA. The Commissioner requires it to provide the complainant with a response to this request within 30 calendar days in accordance with its obligations under FOIA.
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