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Omar Pagan v. Board of Review - Unemployment Benefits Appeal

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Filed March 17th, 2026
Detected March 17th, 2026
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Summary

The New Jersey Superior Court Appellate Division affirmed a Board of Review decision denying unemployment benefits to Omar Pagan and requiring him to refund $6,618. The court found Pagan ineligible for benefits after he resigned to relocate and was unable to secure a transfer to a new branch before his last day of employment.

What changed

The New Jersey Superior Court Appellate Division has affirmed a final agency decision by the Board of Review, upholding the denial of unemployment benefits to Omar Pagan and mandating the repayment of $6,618 in benefits previously received. The case involved Pagan's resignation from Loomis Armored US, LLC, to relocate to Florida, and his subsequent ineligibility for unemployment compensation due to his resignation circumstances and inability to secure a transfer to a new branch prior to his departure.

This decision has implications for employers regarding the classification of employees who resign to relocate and seek transfers, particularly concerning their eligibility for unemployment benefits. While this specific ruling is non-precedential and binding only on the parties involved, it reinforces the importance of clear communication and established procedures for employee transfers and resignations. Employers should review their policies to ensure compliance with unemployment compensation laws and to mitigate potential liabilities related to benefit claims.

What to do next

  1. Review internal policies regarding employee resignations and transfers to new locations.
  2. Ensure clear communication channels are maintained with employees seeking transfers.
  3. Consult legal counsel on specific cases involving unemployment benefit eligibility disputes.

Penalties

Required to refund $6,618 in benefits received.

Source document (simplified)

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March 17, 2026 Get Citation Alerts Download PDF Add Note

Omar Pagan v. Board of Review

New Jersey Superior Court Appellate Division

Combined Opinion

NOT FOR PUBLICATION WITHOUT THE
APPROVAL OF THE APPELLATE DIVISION
This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the
internet, this opinion is binding only on the parties in the case and its use in other cases is limited . R. 1:36-3.

SUPERIOR COURT OF NEW JERSEY
APPELLATE DIVISION
DOCKET NO. A-0511-24

OMAR PAGAN,

Appellant,

v.

BOARD OF REVIEW,
DEPARTMENT OF LABOR AND
WORKFORCE DEVELOPMENT, and
LOOMIS ARMORED US, LLC,

Respondents.


Submitted December 11, 2025 ‒ Decided March 17, 2026

Before Judges Mawla and Bishop-Thompson.

On appeal from the Board of Review, Division of
Unemployment Insurance, Department of Labor and
Workforce Development, Docket No. 295767.

Omar Pagan, self-represented appellant.

Matthew J. Platkin, Attorney General, attorney for
respondent Board of Review (Sookie Bae-Park,
Assistant Attorney General, of counsel; Kendall J.
Collins, Deputy Attorney General, on the brief).
PER CURIAM

Petitioner Omar Pagan appeals from the August 28, 2024 final agency

decision of the Board of Review (Board), affirming the decision of the Appeal

Tribunal determining his ineligibility for unemployment benefits under the

Unemployment Compensation Law (UCL), N.J.S.A. 43:21-1 to -71, and

requiring him to refund $6,618 in benefits received prior to his ineligibility

determination. We affirm.

Pagan was employed as an armored truck driver with Loomis Armored

US, LLC, (Loomis) in Moonachie from August 2019 through July 23, 2021. On

June 1, 2021, he notified Loomis of his plan to relocate to Florida in July and

inquired about transferring to the Tampa branch. The New Jersey district

manager advised Pagan a decision regarding his transfer might not be made

before his relocation, as the final determination will be mad by the Tampa

branch manager.

According to the record, Pagan was required to interview with the Tampa

branch, but as of June 30, his interview and transfer approval had not occurred.

He submitted his resignation letter on July 6, which was accepted the same day.

Pagan last worked on July 22, called out sick on July 23, and relocated to Florida

on July 24, 2021.

A-0511-24
2
On July 25, Pagan filed for unemployment compensation, which

established a weekly benefit rate of $731. From July 31, 2021, through

November 13, 2021, Pagan received a total of $6,618 in unemployment benefits.

Thereafter, on August 5, 2021, the New Jersey district manager informed

Pagan by email his transfer was denied because he did not keep the branch

updated, had submitted a resignation letter and subsequently resigned, and did

not complete a full two weeks of work following his resignation letter.

Additionally, the Tampa branch manager denied Pagan's transfer and deemed

him ineligible for rehire.

In a November 2021 letter, Pagan was disqualified from unemployment

benefits as of July 25, 2021, due to his voluntary separation, which required a

refund of benefits paid. Pagan timely appealed the determination. Following a

telephone hearing on May 8, 2023, the Appeal Tribunal affirmed the

disqualification under N.J.S.A. 43:21-5(a), finding Pagan voluntarily left work

without good cause and was liable for a refund in the amount of $6,6618 for the

benefits received from July 31, 2021, through November 13, 2021. Pagan again

timely appealed. The Board affirmed the Appeal Tribunal's decision requiring

a refund under N.J.S.A. 43:21-16(d), based on the existing record, and adjusted

A-0511-24
3
the disqualification period to run from July 18, 2021, through November 13,

2021.

Pagan contends, for the first time on appeal, the Board erred in concluding

he voluntarily resigned; the disqualification was arbitrary, capricious, and

unreasonable; and he acted in good faith. It is well-settled that appellate courts

"will decline to consider questions or issues not properly presented to the trial

court when an opportunity for such a presentation is available 'unless the

questions so raised on appeal go to the jurisdiction of the trial court or concern

matters of great public interest.'" Nieder v. Royal Indem. Ins. Co., 62 N.J. 229,

234 (1973) (quoting Reynolds Offset Co. v. Summer, 58 N.J. Super. 542, 548

(App. Div. 1959)). Neither exception applies here. For the sake of

completeness, we address Pagan's argument to the extent necessary to provide

closure in this matter.

Our scope of review of an administrative agency's final decision is limited.

D.C. v. Div. of Med. Assistance & Health Servs., 464 N.J. Super. 343, 352 (App.

Div. 2020); In re Stallworth, 208 N.J. 182, 194 (2011). "We review a decision

made by an administrative agency entrusted to apply and enforce a statutory

scheme under an enhanced deferential standard." E. Bay Drywall, LLC v. Dep't

of Lab. & Workforce Dev., 251 N.J. 477, 493 (2022). Accordingly, "we will

A-0511-24
4
disturb an agency's adjudicatory decision only upon a finding that the decision

is 'arbitrary, capricious[,] or unreasonable,' or is unsupported 'by substantial

credible evidence in the record as a whole.'" Sullivan v. Bd. of Rev., Dep't of

Lab., 471 N.J. Super. 147, 155-56 (App. Div. 2022) (quoting Henry v. Rahway

State Prison, 81 N.J. 571, 579-80 (1980)).

"[I]n reviewing the factual findings made in an unemployment

compensation proceeding, the test is not whether an appellate court would come

to the same conclusion if the original determination was its to make, but rather

whether the factfinder could reasonably so conclude upon the proofs." Brady v.

Bd. of Rev., 152 N.J. 197, 210 (1997) (quoting Charatan v. Bd. of Rev., 200 N.J.

Super. 74, 79 (App. Div. 1985)). "The [UCL] 'protects not only workers who

are involuntarily unemployed—those who are laid-off or terminated from their

jobs by their employers—but also those who voluntarily quit their jobs for good

cause attributable to their work.'" Ardan v. Bd. of Rev., 231 N.J. 589, 602 (2018)

(quoting Utley v. Bd. of Rev., 194 N.J. 534, 543-44 (2008)). Under N.J.S.A.

43:21-5(a), a claimant "shall" be disqualified "[f]or the week in which the

individual has left work voluntarily without good cause attributable to such

work, and for each week thereafter until the [claimant] becomes reemployed and

works eight weeks in employment."

A-0511-24
5
Pursuant to N.J.A.C. 12:17-9.1(b), "'good cause attributable to such work'

means a reason related directly to the individual's employment, which . . . give[s]

the individual no choice but to leave the employment." See Brady, 152 N.J. at

214. Further, "a [r]elocation to another [state] for personal reasons" unrelated

to employment constitutes a voluntary separation from employment under

N.J.A.C. 12:17-9.1(e)(6). See Self v. Bd. of Rev., 91 N.J. 453, 457-58 (1982).

Thus, a claimant bears the burden to establish good cause for leaving

attributable to the work; failure to do so results in a disqualification from

receiving benefits. Ardan, 231 N.J. at 602; N.J.S.A. 43:21-5(a). A claimant

also bears "[t]he burden of demonstrating that the agency's action was arbitrary,

capricious[,] or unreasonable rests upon the [party] challenging the

administrative action." Lavezzi v. State, 219 N.J. 163, 171 (2014) (third

alteration in original) (quoting In re J.S., 431 N.J. Super. 321, 329 (App. Div.

2013)).

The record demonstrates Pagan resigned solely because he was relocating

to Florida. Contrary to his claim, Pagan's transfer was not approved, as he was

not interviewed by the Tampa branch before submitting his resignation on July

6, 2021. Substantial credible evidence supports the finding Pagan voluntarily

resigned: he reported to work on July 22, called out sick on July 23, and

A-0511-24
6
relocated on July 24. Pagan's "purely personal reason" for leaving employment

disqualifies him from receiving benefits. Brady, 152 N.J. at 213. Based on the

record, we discern no error in the Board's decision Pagan is ineligible for

unemployment benefits.

It is undisputed Pagan received $6,618 in unemployment benefits. Under

N.J.S.A. 43:21-16(d), Pagan is required to make full repayment of

unemployment benefits received because he was disqualified. See Bannan v.

Bd. of Rev., 299 N.J. Super. 671, 674 (App. Div. 1997) (citing Fischer v. Bd. of

Rev., 123 N.J. Super. 263, 266 (App. Div. 1973)).

Affirmed.

A-0511-24
7

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
NJ Superior Court
Filed
March 17th, 2026
Instrument
Enforcement
Legal weight
Non-binding
Stage
Final
Change scope
Substantive

Who this affects

Applies to
Employers
Geographic scope
National (US)

Taxonomy

Primary area
Employment & Labor
Operational domain
Legal
Topics
Unemployment Insurance Appeals

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