Choice Home Warranty Settlement - Restitution Opened

AG: Arizona Press Releases

Filed January 23rd, 2026

Detected March 27th, 2026

Summary

Arizona Attorney General Kris Mayes has opened the restitution process for an $11.8 million settlement with Choice Home Warranty. Eligible consumers who purchased a warranty between January 1, 2013, and January 1, 2023, for an Arizona property can submit a form to receive restitution.

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What changed

The Arizona Attorney General's Office has initiated the restitution phase of an $11.8 million settlement with Choice Home Warranty, stemming from a judgment entered on January 23, 2026. The settlement also mandates Choice Home Warranty to reform its sales practices and provide clearer disclosures to consumers prior to warranty sales.

Eligible consumers who purchased a warranty from Choice Home Warranty over the phone for an Arizona property between January 1, 2013, and January 1, 2023, are encouraged to complete the online restitution form on the AG's website. Completing this form is the sole requirement for restitution eligibility, with payments to be disbursed as funds become available. The settlement aims to compensate consumers harmed by the company's past practices and ensure future compliance with disclosure requirements.

What to do next

Consumers to complete the online restitution form at www.azag.gov/consumer/chw to be eligible for restitution.
Choice Home Warranty to adhere to reformed sales practices and provide meaningful disclosures.

Penalties

Up to the full purchase price of the warranty for eligible consumers.

Source document (simplified)

PHOENIX – Attorney General Kris Mayes is urging eligible consumers to submit their information to receive restitution from an $11.8 million settlement with Choice Home Warranty.

On February 10, 2026, AG Mayes announced the $11.8 million settlement. The judgment, entered with the Arizona Attorney General's Office on January 23, 2026, also requires Choice Home Warranty to reform its sales practices and provide meaningful disclosures to consumers before selling warranties.

Consumers who purchased a warranty from Choice Home Warranty over the phone between January 1, 2013 and January 1, 2023 for a property in Arizona may be eligible for restitution.

To receive restitution — up to the full purchase price of the warranty — consumers must complete the online form on the Attorney General's website. Consumers do not need to submit a separate consumer complaint or call the consumer complaint line to be considered for restitution, and only those who complete the form will be eligible.

Restitution claims will be paid as funds become available. The online form can be accessed at www.azag.gov/consumer/chw.