Social Security Asks Banks to Encourage Online Accounts
Summary
The Social Security Administration has released a new resource urging banks and financial institutions to encourage customers to open online "my Social Security" accounts. The online portal, created more than a decade ago, allows individuals to review their earnings history, report missing or incorrect earnings, and access spousal and survivor benefit estimates. SSA is asking banks to include account reminders in client interactions and share Social Security materials with customers and advisors. The agency emphasizes that account creation supports fraud prevention and identity protection.
“The new resource urges financial institutions to encourage customers to create accounts, to include account reminders in client interactions, and to share Social Security materials with customers and advisors.”
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What changed
The Social Security Administration released a new resource on April 24, 2026, urging banks and other financial institutions to encourage customers to create online "my Social Security" accounts. The online portal allows individuals to review earnings history, report missing or incorrect earnings, and access spousal and survivor benefit estimates. SSA asks banks to include account reminders in client interactions and share SSA materials with customers and advisors, emphasizing fraud prevention and identity protection benefits.
Affected financial institutions should note this is an informational request from SSA, not a binding regulatory requirement. Banks and financial advisers may consider incorporating SSA account information into client communications if operationally aligned, but no compliance obligation is created by this resource.
Archived snapshot
Apr 25, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
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April 24, 2026 Reading Time: 1 min read The Social Security Administration has released a new resource to help banks and other financial institutions inform their customers about online “my Social Security” accounts.
The online portal was created more than a decade ago to provide self-service options to recipients. The accounts allow individuals to review their earnings history and report missing or incorrect earnings to Social Security, and access spousal and survivor benefit estimates, according to the SSA. Account creation also supports fraud prevention and identity protection.
The new resource urges financial institutions to encourage customers to create accounts, to include account reminders in client interactions, and to share Social Security materials with customers and advisors.
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