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Routine Guidance Added Final

Report on Access to Financial Advice in New Zealand

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Published March 25th, 2026
Detected March 25th, 2026
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Summary

The Financial Markets Authority (FMA) of New Zealand has published a report detailing findings on access to financial advice. The report, released on March 25, 2026, includes two volumes: one on challenges and opportunities for the financial advice sector, and another on consumer research findings.

What changed

The Financial Markets Authority (FMA) of New Zealand has released a comprehensive report titled "Access to financial advice in New Zealand," published on March 25, 2026. This report, presented in two volumes, stems from a commitment made in the 2025/26 Financial Conduct Report to better understand the accessibility of financial advice. The first volume, "Challenges and opportunities for the financial advice sector," outlines findings from engagements with industry stakeholders and highlights questions the FMA intends to explore further to improve advice accessibility. The second volume, "Consumer research findings," presents results from a survey on New Zealanders' perceptions of financial advice, their information sources, demographic influences, and the impact of digital tools.

This report serves as an informational document and does not impose new regulatory requirements or compliance deadlines. However, compliance officers in the financial advice sector should review the findings to understand the FMA's current focus areas and potential future policy directions. The FMA indicates it will engage further with the sector on the highlighted questions, suggesting that entities should be prepared for potential future consultations or guidance updates related to improving consumer access to financial advice.

What to do next

  1. Review the FMA's "Access to financial advice in New Zealand" report (Volumes 1 and 2).
  2. Assess current practices against identified challenges and opportunities for improving consumer access to financial advice.
  3. Monitor future FMA communications regarding further engagement on the highlighted questions.

Source document (simplified)

Back 25 March 2026

Access to financial advice in New Zealand

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Share to facebook Share to LinkedIn Share to X Share by Email Print this page Back to top In our 2025/26 Financial Conduct Report, we committed to better understanding opportunities and challenges in relation to the accessibility of financial advice in New Zealand. As a result, we carried out a review of access to financial advice.
We have published our findings in two volumes. Together, these reports provide a fuller picture of where advice is accessible, and where there is scope to do better.

Challenges and opportunities for the financial advice sector

This report presents findings from our engagement with the financial advice sector, focusing on challenges and opportunities relating to consumers’ access to financial advice.

Throughout the report, we highlight questions that the FMA will explore further with the financial advice sector, to support practical outcomes that can improve access to advice.

Download the Access to financial advice in New Zealand: Challenges and opportunities for the financial advice sector report [671KB]

Consumer research findings

This report presents findings from a consumer research survey that was undertaken as part of the review. It explores New Zealanders’ perceptions of financial advice, where they go for information, how demographics shape their choices, and how digital tools are influencing behaviour.

Download the Access to financial advice in New Zealand: Consumer research findings report [709KB]

Named provisions

Challenges and opportunities for the financial advice sector Consumer research findings

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
fma
Published
March 25th, 2026
Instrument
Guidance
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Financial advisers Consumers
Industry sector
5231 Securities & Investments
Activity scope
Financial Advice Provision
Geographic scope
New Zealand NZ

Taxonomy

Primary area
Financial Services
Operational domain
Compliance
Topics
Consumer Protection Financial Conduct

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