NDBF Alert on PPP Loan Scams
Summary
The Nebraska Department of Banking and Finance (NDBF) has issued an alert regarding a scam targeting recipients of Paycheck Protection Program (PPP) loans. Scammers are impersonating bank employees or law enforcement to gain access to financial accounts and credentials. The NDBF urges recipients to remain vigilant and follow protective measures.
What changed
The Nebraska Department of Banking and Finance (NDBF) has issued an alert concerning an emerging scam targeting recipients of Paycheck Protection Program (PPP) loans. Scammers are reportedly impersonating bank employees or local law enforcement, using publicly available PPP borrower information to trick individuals into revealing online banking credentials or sending payments. The alert highlights sophisticated tactics used by fraudsters, including claims of unusual account activity or impending arrest warrants.
Regulated entities and consumers are advised to be skeptical of unsolicited contact, verify claims through official channels (bank website, local law enforcement), and never share login credentials or sensitive financial information. If targeted or victimized, individuals should immediately contact their financial institution, the NDBF, and the SBA Office of Inspector General. The NDBF emphasizes the importance of strengthening online security measures, such as using strong, unique passwords and enabling multi-factor authentication.
What to do next
- Review and update internal procedures for handling suspicious customer contact related to PPP loans.
- Reinforce customer education on identifying and reporting phishing and social engineering attempts.
- Ensure customer service representatives are trained to identify and escalate potential scam reports.
Source document (simplified)
Nebraska Department of Banking and Finance Kelly Lammers, Director 1526 K Street, Suite 300 Office: (402) 471-2171 Lincoln, Nebraska 68508 Fax: (402) 471-3062 ndbf.nebraska.gov dob.banking@nebraska.gov FOR IMMEDIATE RELEASE July 10, 2025 Media Contact: Jamie Karl, (531) 893-3615 or jamie.karl@nebraska.gov NDBF Issues Alert Regarding PPP Loan Scam LINCOLN, Neb. – The Nebraska Department of Banking and Finance (NDBF) has issued an alert regarding an emerging scam that targets recipients of Paycheck Protection Program (PPP) loans issued during the pandemic. The Nebraska Bankers Association reports that scammers have called PPP recipients and impersonated bank employees or local law enforcement in an attempt to gain access to financial accounts. Scammers use PPP borrower information, which was published by the Small Business Administration (SBA), to trick PPP participants into sharing online banking or credit union credentials or sending payments. Scammers often pretend to be from the bank’s fraud department and claim there’s unusual activity on the account. They are also reportedly posing as law enforcement officers, claiming a warrant has been issued for the customer’s arrest. Some fraudsters even say they’re calling from the SBA. “Scammers are using increasingly sophisticated tactics,” NDBF Director Kelly Lammers said. “Nebraskans must remain vigilant and take proactive steps to protect themselves and their financial accounts.” How to Protect Yourself: • Be skeptical of anyone who contacts you by phone or messaging and says they’re from your financial institution. And don’t use any phone number provided in the message, even if it appears legitimate. • Contact your bank or credit union by using the number on its website or the back of your debit card. • Verify law enforcement claims by calling your local police or sheriff’s department. • Never share your log-in credentials, password, PIN, or one-time passcode. • Be suspicious of anyone who pressures you to act immediately or threatens negative consequences. • Strengthen your online credentials by using strong and unique passwords, updating passwords often, and enabling multi-factor authentication. If you’ve been targeted or have fallen victim to this scam, contact your financial institution immediately. Also, call the NDBF at (402) 474-2171 or file an online complaint at ndbf.nebraska.gov/consumers/complaints. Finally, contact the SBA Office of Inspector General. ### Under the direct supervision of the Governor, the Nebraska Department of Banking and Finance has a mission to protect and maintain the public’s confidence through fair, efficient, and experienced supervision of the state-regulated financial services industries. Visit ndbf.nebraska.gov.
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